Vice President of Enrollment Management

• Nov 2022 - Present

• Serves as a member of the Salem University Leadership Committee• Oversees Salem University’s marketing strategy and student facing marketing collateral • Leads Salem University’s strategic partnership strategy for organic growth • Lead enrollment activities for new students both online and onsite modalities • Ensure execution of enrollment strategy, including standardized training, contact strategy, and improving the new student experience• Travels to Indianapolis office, as needed, to support the growth and development of the team• Utilize data including telephony, CRM, persistence and student feedback to make informed decisions and improve outcomes• Work collaboratively with financial aid, operations management, registrar academic leadership, and support programs to facilitate student success; recommend and/or implement innovative approaches to ensure student success• Strengthen the reputation of the university by promoting excellence in student service, advocacy, curriculum, publications, and presentations • Recommends hiring, training, and evaluating enrollment management staff and infrastructure to support annual enrollment plans to help with growth of the university • Follow systems, policies, and procedures in compliance with governmental and university policies• Actively engage in partnership opportunities that support student internships and increased enrollment• Other duties as assigned by President and CEO Show less

Adjunct Instructor

• Aug 2021 - Feb 2023

Dean of Student and University Outreach

• Jul 2022 - Nov 2022

Faculty Coach

• Apr 2022 - Jul 2022

Adjunct Professor

• Jul 2019 - Sep 2021

Faculty and Mentoring • Undergraduate course “UNIV 101 – City University Life” face to face and used LMS: Schoology • Provide and deliver content by following University and Education department standards • Utilize a variety of technologies and instructional methodologies to keep courses engaging • Mentored struggling students one-on-one regarding course materials and other academic issues • Continue to develop as a faculty member of the college through research and teaching • Provide course syllabus for instruction in collaboration with the Program Coordinator • Develop, design, and deliver instruction and weekly lesson plans in collaboration with the Program Coordinator • Grade examinations and assignments and review evaluations with students, meet all established deadline set by the University for testing and grade submission Show less

Administrator/ Doctoral Recruiter : School of Education

• Jun 2019 - Sep 2021

Admissions/Enrollment Management • Supervise the processing of approximately 120+ applications per year, including International applications • Recruit prospective students for online and face-to-face EdD program • Create a recruitment strategy and travel plan • Develop effective communication tools to provide accurate and timely responses to incoming students through cooperation with the Office of Admissions • Serve as the point of contact for approximately 300+ new and continuing students annually • Identify recruitment strategies in collaboration with enrollment management to increase inquiries, applications, and enrollment for the EDD doctoral program• Supports student retention efforts by providing proactive and responsive assistance to prospective, new, and continuing students regarding registration, program changes, tracking cohorts, attrition, transfer credits, and the monitoring of academic progress Faculty Liaison • Consult the Program Director and Department Chair regarding recruitment solutions and advising for the EdD program • Collaborate with the Program Director and Department Chair to develop and maintain program policy and implementation • Offer input on the evaluation of the curriculum based on student feedback • Participate in faculty and Dean searches through the provision of program details for long-term strategic planning • Disseminate enrollment, admissions, graduation, and placement information • Serve as a committee member on dissertation defenses Advising, Retention, and Mentoring • Advise 120+ EdD doctoral students• Register new and continuing doctoral students • Ensure proper security of information and records under the Family Educational Rights and Privacy Act (FERPA) and state authorization laws • Assists as needed with doctoral advisement sheets, cohort models, and course sequencing • Monitor Point Web for Academic progress and anticipated graduation dates Show less

Adjunct Professor

• Jan 2019 - May 2019

SOC 225 "Sociology of Aging" Faculty and Mentoring • Undergraduate course “Sociology of Aging” online in Desire to Learn LMS• Provide and deliver content by following Quality Matters Standards• Utilize variety of technologies and instructional methodologies to keep courses engaging• Mentored struggling students one-on-one regarding course materials and other academic issues• Continue to develop as faculty member of the college through research and teaching• Provide course syllabus for instruction in collaboration with the Program Coordinator• Develop, design, and deliver instruction and weekly lesson plans in collaboration with the Program Coordinator• Grade examinations and assignments and review evaluations with students, meet all established deadline set by the University for testing and grade submission Show less

Assistant Director of Recruitment and Registration: Global Online & Graduate Studies

• Jul 2015 - May 2019

• Serves as a liaison for Global Online and Graduate students throughout their academic career.• Provides a “One Stop Support” solution to prospective, new, and current students enrolled in Global Online and Graduate Programs by delivering accurate information via the phone, e-mail, and some face-to-face interaction with students regarding the University’s policies and procedures. • Responsible for the conversion of prospective global online students from point of inquiry to enrolled status. • Identify recruitment strategies in collaboration with enrollment management to increase undergraduate online and off campus enrollment to present new, innovative methods for a diverse population including online, on campus, and military students. within established time-frames via the phone and electronic communication.• Supports student retention efforts by providing proactive and responsive assistance to prospective, new, and continuing students regarding registration, program changes, tracking cohorts, attrition, transfer credits, and the monitoring of academic progress.• Assists as needed with UG/GR advisement sheets and discusses with prospective, new, and continuing students regarding cohort model and course sequencing. • Represents the University as needed on and off campus events, job fairs, college fairs, and other informational meetings. • Serves as a project manager on duties as assigned by the Executive Director.• Coordinates/executes phone calls and e-mails to all incomplete applications and non- matriculated students.• Processes Undergraduate accepts.• Manages Livechat weekly.• Assist continuing students with registration.• Monitor Degree Works for academic progress and anticipated graduation dates.• Attend conferences for professional development.• Participate in online seminars for professional development. Show less

Admissions Counselor for Online & Off campus programs

• May 2013 - Jul 2015

• Recruit students for online, military, and transfer Bachelor’s/Masters’ degree programs • Assist students through the enrollment process, application, financial aid, registration, • Register students and monitor retention through first 8 week session • Attend off-campus events, for recruitment purposes • Organize orientation programs; schedule students for pre-admissions meetings • Formulate articulation agreements with other Universities • Attend and present at other universities regarding RMU’s fully online Undergraduate programs • Schedule students for English/Math placement exams • Manage Livechat • Complete unofficial credit evaluations • Maintain daily/weekly reports of registered students • Evaluate student applications and credentials to determine admission Show less

Admissions Counselor - Online Programs

• May 2011 - Apr 2013

• Recruit and validate new students for 10 online Undergraduate degree/Masters programs • Researched various educational and career opportunities for students in Health Services program • Interviewed, educated, counseled and advised students either by direct conversation, email or telephone • Identified, developed and retained student relationships • Worked with teams to develop solutions to problems and to resolve conflict • Maintained daily, weekly, monthly, quarterly activity and prepared results reports for team leader. Show less