Dr. Kamal Salih
Managing Director / Founder at SURETRACK MANAGEMENT CONSULTANCY- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Arabic -
-
English -
Topline Score
Bio
Credentials
-
Chair / Stevie International Business Awards- Achievements and Management Judging Committee
The Stevie® AwardsJun, 2022- Nov, 2024 -
EFQM Team Leader
EFQM -
Internal Auditor -Integrated Management System (ISO 9001/14001/18001
BSI -
Lead Assessor - Team Leader
Sheikh Khalifa Excellence Award (SKEA) -
Lead Auditor - ISO 9001
International Register of Certificated Auditors -
Lead Auditor ISO 14001/18001
SGS -
Quality Circles Judge
Civil Services College - Singapore
Experience
-
SURETRACK MANAGEMENT CONSULTANCY
-
United Arab Emirates
-
Business Consulting and Services
-
1 - 100 Employee
-
Managing Director / Founder
-
May 2015 - Present
A significant number of the problems facing organizations in the Middle East is tied to the absence of a proper framework for measuring organizational performance and organizational efficiency. To this end, Suretrack Management Consultancy is working with organizations to ensure that business performance, strategic alignment, and business excellence are measured across all levels. Another key aspect centers on enhancing business operations through reviewing and improving business processes, and achieving Business Excellence. Our key areas of operation include; • Government & Business Excellence Frameworks and Awards • Quality Management Systems & ISO Standards Consultancy • Performance Measurement & Improvement • Strategy Planning • Risk Management & Business Continuity • Innovation & Future Foresight • HRM & Capability Building • Digital Transformation & IT Consultancy • & others Show less
-
-
-
Etisalat UAE
-
United Arab Emirates
-
Telecommunications
-
700 & Above Employee
-
Vice President, Performance, Quality and Risk
-
Aug 2008 - Apr 2015
Sample Acievements:- Initiator and Director of the Business Excellence Model application (EFQM) at Business Units of Etisalat Services Holding,- Leading the implementation of Performance Measurement and KPI’s concept, managing the developing of Organizational KPIs of the Companies together with the monitoring and reporting methodologies.- Participate in setting the strategies, objectives and plans in various areas of operation, including preparation of ESH strategies, methodologies including 5-Y business plans.- Development, management and certification of ISO Management Syatems at all the Business Units of Etisalat Services (8 companies) led to certifications in Quality, Environment, Health & Safety, and other standards. - Directing the execution of large scale projects in Customer Excellence, achieving the targeted results and objectives, including the ‘Customer Satisfaction Index’ initiative since 2010, - Chairman of ESH Enterprose Risk Management Committee and Directing setting ERM framework at business units. - Chairman of ESH Committee for Business Performance Review achieving improvements in meeting business targets and KPIs- Chairman of ESH Innovation Platform, the scheme for Staff Ideas and Suggestions for improvement of businesses performance and results.- Served as Acting Vice President / Corporate Startegy – Etisalat Holding in charge of setting the Strategic Business Plans of Business Units- Undertake process and system audits and reviews at BUs and recommend appropriate corrective action plans for continuing certifications to ISO systems in Quality, Health & Safety, Environment, and IT Security Management Systems.- Led the team for development, implementation and certification of Etisalat Group in ISO 14001 Environmental Management System Show less
-
-
Quality Director / Etisalat Academy/ Etisalat Services Holding
-
Dec 2003 - Aug 2008
Director & Team Leader for the Consultancy Project of (Revamping the Training & Development Function of PTCL Co. – Pakistan) , Lead Consultant for the Consultancy Project of (Installation of TQM Systems in Sudatel Telecom Training Academy –, Sudan), Project Manager for ‘HR Training & Development of MOBILY Telecom Staff’ at the launch of the company in Saudi Arabia – Project Manager for ‘HR Trainig & Developemnt of Canar Telecom Staff’ at the launch of the company in Sudan – 2005 Project Manager & MD for ‘Etisalat Academy’ Branch in Sudan – Developed the Statistical Model for Analysis of Trainees Feedback , still in use since 2005 Show less
-
-
-
Industrial City of Abu Dhabi (ICAD)
-
Abu Dhabi, United Arab Emirates
-
Quality Expert
-
Mar 2003 - Nov 2003
Development and implementation of the systems, procedures and plans for the operations and processes of the Industrial City in Abu Dhabi (ICAD). Setting the policies, mission, vision and strategies of the City. Provision of guidance and assistance for the achievements of the City’s set objectives and KPIs Assessment and improvement of services provided to the industrial sector to improve efficiency and customer satisfaction. Development and implementation of the systems, procedures and plans for the operations and processes of the Industrial City in Abu Dhabi (ICAD). Setting the policies, mission, vision and strategies of the City. Provision of guidance and assistance for the achievements of the City’s set objectives and KPIs Assessment and improvement of services provided to the industrial sector to improve efficiency and customer satisfaction.
-
-
-
SGS
-
Switzerland
-
Professional Services
-
700 & Above Employee
-
Regional Director - Industrial Services
-
Nov 1999 - Apr 2003
Achievement of professional, efficient and profitable operations and development of the Industrial Services & Emerging Business Division. The territory of responsibility includes U.A.E., Oman, Kuwait and Qatar. Division operations include provision of Industrial & Quality Services such as Third Party Inspections, Vendor Inspections, Suppliers Assessments, Manpower Supply, and Quality Systems Certification. Led execution of projects for Oil & Gas, Industrial and Power sectors. Achievement of professional, efficient and profitable operations and development of the Industrial Services & Emerging Business Division. The territory of responsibility includes U.A.E., Oman, Kuwait and Qatar. Division operations include provision of Industrial & Quality Services such as Third Party Inspections, Vendor Inspections, Suppliers Assessments, Manpower Supply, and Quality Systems Certification. Led execution of projects for Oil & Gas, Industrial and Power sectors.
-
-
Education
-
1981 - 1982
University of Birmingham
Master’s Degree, Quality Engineering, -
1990 - 1993
Kennedy Western University
Doctor of Philosophy (Ph.D.), Quality Engineering -
1972 - 1977
Zagazig University
Bachelor’s Degree, Mechanical Engineering
Community
