Experience

Miles College

• United States
• Education Management
• 100 - 200 Employee

• Director of Student Support Services

  • Feb 2023 - Present

  •Engage in collaborative efforts to enhance student success, academic excellence, and institutional growth. •Foster a culture of innovation, diversity, and inclusion to enrich the student experience. •Attend professional meetings and conferences to maintain and improve professional competence. •Collaborate on strategies to enhance student learning and behavior alongside and teaching staff. •Monitor students' progress and provided students and professors with assistance in resolving problems. •Review and evaluate new and current programs to determine success and compliance with state, local and federal regulations and recommended necessary modifications. •Develop departmental budget and established controls to adhere to budget. •Hire and mentor well-qualified job applicants for teaching and support staff roles, boosting program success in only with in the first 6 months of employment. •Establish and develop program schedules to cover planned needs while capitalizing on opportunities to improve student learning. •Recruit, hire and evaluated primary and supplemental staff and recommended personnel actions for programs and services. •Engage in collaborative efforts to enhance student success, academic excellence, and institutional growth. •Implement behavior management interventions to improve learning environment and increase academic success. •Optimize student educational strategies with clear advice on course choices, progression and career options. •Serve as member of the Satisfactory Academic Progress Council (SAP). Show less



Lawson State Community College

• Education Administration Programs
• 200 - 300 Employee

• Adjunct Professor of Business

  • Dec 2018 - Present

  • Teaches assigned courses in accordance with the course syllabi and a schedule of classes that may include day, evening, weekend, and distance classes offered at any approved instructional site. • Evaluates, monitors, and mentor's student academic progress. • Creates, innovates, and implements career-enhancement programs and activities. • Assesses, reviews, and evaluates student activities and progress. • Engages in development of new and creative instructional materials, including new courses and programs of studies. • Assists with student recruitment, particularly when low student enrollment is an issue in the program. • Conducts or leads compliance reviews and investigations. • Adhere to Title VIII Title II of the Americans with Disabilities Act of 1990, The Age Discrimination Act of 1975, Title IX of the Education. Show less



Internal Revenue Service

• United States
• Government Administration
• 700 & Above Employee

• Internal Revenue Agent

  • Dec 2021 - Feb 2023

  • Conduct independent examinations and related investigations of income tax returns that cover a diversified spectrum of individual and business taxpayers, to include sole proprietorship, partnerships, fiduciaries, small size C Corporations, S Corporations, institutions of higher learning, and employment tax. • Conduct package audits (“required filing checks”) to determine that other required returns such as information, excise, or specialty returns are filed and conduct concurrent examinations or make referrals of these and other returns when warranted. • Identify issues to be pursued based on large, unusual, or questionable items which produce significant tax or compliance effect and utilizes the appropriate tax law and facts needed to resolve them. • Utilize standard accounting methods and techniques during the course of examinations in order to develop information regarding the income and financial operations of taxpayers. • Examine accounting systems and records including computerized accounting and financial information systems which reflect a variety of complex financial operations. • Confer with taxpayers, representatives, CEO's, or CFO's to explain the accounting and other issues involved and the applicability of pertinent tax laws and regulations and explains proposed adjustments. • As required may be assigned to instruct, review cases, provide expert testimony, participate in grand jury cases, examine special areas of taxation, participates as a cooperating agent in joint investigations, or to perform any other duties. Show less



Social Security Administration

• Government Administration
• 700 & Above Employee

• Legal Administrative Specialist

  • Sep 2019 - Dec 2021

  • Adjusted established benefits and effectuating payments using state-of-the-art computer technology to access and update information about claims.• Maintained a comprehensive knowledge of the range of disability program, laws, policies, regulations and precedents.• Worked in compliance with all state and federal regulations and applicable jurisdictions.• Explained the rights, benefits, privileges, or obligations under a body of law to large volumes of people from different socioeconomic backgrounds.• Researched and analyzed various regulatory sources in order to apply legal requirements.• Processed Title II and Title XVI public disability insurance programs claims, and Social Security Retirement. Show less

• Retirement and Disability Specialist

  • May 2019 - Sep 2021

  • Maintained a comprehensive knowledge of the range of disability program, laws, policies, regulations, and precedents.• Worked in compliance with all state and federal regulations and applicable jurisdictions.• Researched and analyzed various regulatory sources in order to apply legal requirements.• Processed Title II and Title XVI public disability insurance programs claims, and Social Security Retirement.• Analyzed data gathered during the investigation to determine the merits of the complaint.• Monitored accounts for signs of fraud and non-payment issues. Show less



Birmingham City Schools

• Education Administration Programs
• 100 - 200 Employee

• Career Development Coordinator

  • 2016 - 2018

  • Conducted a wide range of qualitative and quantitative methods for the assessment and improvement of program effectiveness and improvement of complex management processes and systems. • Represented the Career Development Program in local high schools and conduct public relations efforts to promote the CTE, and GearUp programs. • Established advisory and craft committees with special emphasis on program planning, assessment, evaluation, placement, and follow-up. • Conducted compliance reviews, investigations; and assembled statistical and other data needed in conducting compliance reviews. • Prepared written determinations and final investigative reports, summary of facts, reports of interviews, and other documents. • Adhered to Title VIII Title II of the Americans with Disabilities Act of 1990, The Age Discrimination Act of 1975, Title IX of the Education. • Worked closely with other district partners to direct most cohesive and beneficial service to students, faculty and university. • Created training programs for students on communication, presentation, interview, resume writing and networking skills. Show less



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Account Executive

  • 2012 - 2016

  • Researched competitive landscape and emerging technologies to position brand in global marketplace. • Developed and maintained client relationships to ensure client satisfaction and possible referrals. • Supervised, coached, and motivated a team of 15+ sales professionals. • Analyzed programmatic system (including software) development to ensure compliance with established guidelines. • Prepared consolidated internal and external financial statements by gathering and analyzing information from the general ledger system and from departments. • Analyzed information and options by developing spreadsheet reports; verifying information. • Prepared forecasts to gain understanding of measures needed to grow business. Show less



Splash Adventure

• Marketing and Sales Manager

  • 2011 - 2012

  • Customized comprehensive event plans to meet client goals and objectives with focus on food inventory. • Coached and motivated a team of 10+ sales executives. • Responsible for the creation of Park operation reports and maintained accurate inventory. • Responsible for meeting with recruiting managers and determining departmental needs. • Completes sales operational requirements by scheduling and assigning employees; following up on work results. • Maintains sales staff by recruiting, selecting, orienting, and training employees. • Maintains sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Show less