Dr. Goutam Ghosh
Chief Executive Officer at Nirvana Wellness India- Claim this Profile
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English -
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Hindi -
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Bengali -
Topline Score
Bio
Credentials
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CNBC
RCISep, 2000- Nov, 2024
Experience
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Nirvana Wellness India
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India
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Wellness and Fitness Services
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1 - 100 Employee
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Chief Executive Officer
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Mar 2013 - Present
Nirvana Wellness Operates World Class Premium Spa in the Star Category Hotels, Resorts & Golf Clubs in India, under the brand name Nirvana Wellness. I have joined the company to make it number one Spa service provider for the Star Category Hotels, Resorts & Golf Clubs across the length and breadth of the country covering popular business and leisure destinations. My core focus areas are fine spa experience, brand management, strategy and policy development and operational excellence. Nirvana Wellness Operates World Class Premium Spa in the Star Category Hotels, Resorts & Golf Clubs in India, under the brand name Nirvana Wellness. I have joined the company to make it number one Spa service provider for the Star Category Hotels, Resorts & Golf Clubs across the length and breadth of the country covering popular business and leisure destinations. My core focus areas are fine spa experience, brand management, strategy and policy development and operational excellence.
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Radisson Blu
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Belgium
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Hospitality
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700 & Above Employee
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Spa Director
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Nov 2012 - Mar 2013
• Ensure Service excellence through excellent guest management, feedback and service quality • Identifying new stream of revenue growth & developing marketing plans • Regular compliance checks on operation procedure. • Streamlining new policies and procedure. • Ensure Service excellence through excellent guest management, feedback and service quality • Identifying new stream of revenue growth & developing marketing plans • Regular compliance checks on operation procedure. • Streamlining new policies and procedure.
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Sinclairs Hotels & Resorts
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Hospitality
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1 - 100 Employee
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Group Spa Manager
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Jun 2012 - Nov 2012
- One of the most luxurious and premium hotel brand of India. Assigned as an Operational Head for six pan India properties of 5 star and 4 star categories. - Leading the team consisting of Spa Managers and Therapists, Pool Attendants, Gym Instructors and others to achieve the common goal. - Successfully lead the pre- opening team for launching of the Spa facility at the existing properties. - Coordinating with other departments for designing the Spa at three up-coming properties Show less
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THE GOLKONDA HOTEL
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India
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Hospitality
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100 - 200 Employee
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Spa Manager
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Jun 2010 - Oct 2011
- Develop Spa's Marketing Strategy and ensure a consistent image is being portrayed. - Anticipate, identify and ensure customer needs are being met in the best possible way. - Interpret Financial Reports and provide expertise on (projected) Revenue vs. Expenses - Develop Spa's Marketing Strategy and ensure a consistent image is being portrayed. - Anticipate, identify and ensure customer needs are being met in the best possible way. - Interpret Financial Reports and provide expertise on (projected) Revenue vs. Expenses
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Manager / Senior Ayurvedic Spa Consultant
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Jan 2004 - Jun 2010
115 years old country club located in the heart of the city and ranked among the top 20 clubs of the world. The club grounds cover an area of 100 acres with the facilities for 18 holes Golf course, 6 Tennis courts, 2 temperature Regulated Swimming pools & Equestrian sports. The club has 70 luxurious Suites & Rooms, 4 Restaurants, 5 Bars, Wills Lounge, 3 Banquet halls, well equipped Health Club & refreshing Ayurvedic Spa. The club has 4,000 elite Members base from all Over the World.) - Conceptualized Ayurvedic spa project, presented in front of club management and execution of the project. - Navigated the spa from infancy to subsequent profitable revenue earn by making the accurate budget and forecasts for both revenue & expenditure and achieve the targets. - Organized awareness development program on Ayurveda & Yoga for club members and motivational program for team members. - Lead a team of doctors & therapists to maintain the quality of service with handling concerns and complaints from customer in a tactful diplomatic manner to ensuring a high standard of service & customer care Show less
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HYATT REGENCY KOLKATA
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India
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Hospitality
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200 - 300 Employee
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Spa Doctor
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2002 - 2003
- Prepared & implemented a varied program of activities in respect of Kerala Panchakarma therapy, Yoga, Life-style consultancy & treatment of various diseases. - Liasoning with other department to create an in-house marketing & promotional plan and executing as a team member. - Introduced and enforced systems policies and procedure to ensure safety and good practice. - Prepared & implemented a varied program of activities in respect of Kerala Panchakarma therapy, Yoga, Life-style consultancy & treatment of various diseases. - Liasoning with other department to create an in-house marketing & promotional plan and executing as a team member. - Introduced and enforced systems policies and procedure to ensure safety and good practice.
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Education
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1985 - 1992
University of Calcutta
Bachelor of Ayurvedic Medicine Surgery, Indian Medicine -
1999 - 1999
Rehabilitation Council of India
C.N.B.C, Locomotor Disability -
1983 - 1985
Barasat M.G.M High School
Higher Secondary
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