Academic Manager

• Aug 2020 - Present

Academic Manager

• Jan 2019 - Present

Acting Campus Manager

• Feb 2019 - Present

Lead Instructional Designer

• Oct 2014 - Present

i. Co-developed training packages on learning effectively for young adults for a Singapore company covering areas on; understanding learning styles and strategies, problem-solving, creative and critical thinking.ii. Developed a training package proposal for Optus telecommunications in Sydney on areas such as; effective communication, team work, leadership, organisational effectiveness, change management, customer engagement, managing innovation and strategic management. i. Co-developed training packages on learning effectively for young adults for a Singapore company covering areas on; understanding learning styles and strategies, problem-solving, creative and critical thinking.ii. Developed a training package proposal for Optus telecommunications in Sydney on areas such as; effective communication, team work, leadership, organisational effectiveness, change management, customer engagement, managing innovation and strategic management.

Head, VET faculty

• Oct 2017 - Dec 2018

Director of Studies

• Jan 2016 - Sep 2017

i. Worked collegiality with a team of trainers for each course level, ensuring consistency in delivery and assessmenttechniques.ii. Reviewed and provided continuous improvement on the learning materials and ensuring performance criteria are met andis coherent with the learning outcomes of the training packages.iii. Responsible for Moodle content management.iv. Delivered training package BSB60215 Advanced Diploma of Business and provided evaluation on students' assessment via Moodle.v. Provided personal counselling for students who are in special programs and guiding them to complete their assessments

Trainer and Assessor

• May 2016 - Jun 2016

i. Delivered training package BSB20115 Certificate II in Business to 3 cohort classes via face-to-face learning sessions.ii. Reviewed and assessed students' assessment in terms for content, application and meeting each unit’s performance criteria i. Delivered training package BSB20115 Certificate II in Business to 3 cohort classes via face-to-face learning sessions.ii. Reviewed and assessed students' assessment in terms for content, application and meeting each unit’s performance criteria

Trainer and Assessor

• Feb 2016 - Jun 2016

i. Delivered training package BSB51415 Diploma of Project Management to 2 cohort classes via face-to-face learning sessions.ii. Reviewed and assessed between 30 - 40 scripts providing assessment for content, application and meeting each unit’sperformance criteria.iii. Provided personal counselling for students who are in special programs and guiding them to complete their assessments i. Delivered training package BSB51415 Diploma of Project Management to 2 cohort classes via face-to-face learning sessions.ii. Reviewed and assessed between 30 - 40 scripts providing assessment for content, application and meeting each unit’sperformance criteria.iii. Provided personal counselling for students who are in special programs and guiding them to complete their assessments

Coursework Assessor

• Nov 2012 - Dec 2014

Provided coursework assessment for Management, Human Resource Management, Strategic Brand Management and Dissertation for the Bachelors in Business Studies programme and Managing Human Capital module for the MBA programme via Moodle.

Senior Lecturer/ Course Coordinator, Business

• Mar 2006 - Oct 2012

i. Delivered academic support including student counselling, student academic management, student portal management and supported the Principal’s office in terms of entry interviews, secretariat support, committee meetings, exam boards meetings and ensuring academic processes are compliant with university policies.ii. Conducted class lectures and online assessment in London and Malaysia for the following full-time and part-time programmes: • BABS programme: Business Management, Principles of Marketing, Business Communications, Organisational Behaviour, Human Resource Management, Cross Cultural Management, International Human Resource Management, International Marketing, Operations Management, Business Ethics and Corporate Responsibility, Understanding Customers, Change and Continuity in Contemporary Business, Strategic Brand Management and Dissertation supervision. • MBA programme: Marketing Management, Managing Human Capital and Dissertation supervision.

General Manager

• Mar 2000 - Feb 2006

i. Managed the marketing department including planning and delivery of marketing activities as well as serving as student liaison between students and university to resolve academic issues and implement long and short term solutions.ii. Delegated proposals and duties to other team members regarding opportunities for improvement in work-related tasks and processes. i. Managed the marketing department including planning and delivery of marketing activities as well as serving as student liaison between students and university to resolve academic issues and implement long and short term solutions.ii. Delegated proposals and duties to other team members regarding opportunities for improvement in work-related tasks and processes.

Campus Manager

• Oct 1997 - Feb 2000

i. Supervised and led a team of 18 employees in the day-to-day operational duties with the various departments (academic, marketing and administration).ii. Managed the marketing department’s targets and planned all marketing activities including advertising communications, school visits, education exhibitions and, information sessions. i. Supervised and led a team of 18 employees in the day-to-day operational duties with the various departments (academic, marketing and administration).ii. Managed the marketing department’s targets and planned all marketing activities including advertising communications, school visits, education exhibitions and, information sessions.

Student Liaison Officer

• Jan 1992 - Jul 1997

i. Delivered excellent customer service while working with clients at the front desk and supported recruitment activities, orientation sessions and students activities.ii. Contributed tutor support for Business Systems subject (Advanced Diploma programme) for part-time students. i. Delivered excellent customer service while working with clients at the front desk and supported recruitment activities, orientation sessions and students activities.ii. Contributed tutor support for Business Systems subject (Advanced Diploma programme) for part-time students.