Dr. Eileen Guerra, Ph.D.
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Bio
Jennifer Lat Pornasdoro
Dr. Eileen had been very instrumental with our company cost savings initiative by giving us the best affordable hotel rates and services and catering to our accomodation needs for our employees. She's very responsive to our requests and makes sure she goes above and beyond our expectations in delivering quality customer service to our employees. She's a certified hard worker, and works with integrity.
Dr. Ed Malagapo
Eileen was my student in our 2 programs, e.g., MBA (2011) & PHDBM (2019). She was the Sales Manager of Flora Hotel, a chain of hotels in UAE. While working for her MBA, she showed interest in the program and provided support in the use of the hotel conference room with a discounted price for almost 20 months. For her education and perseverance, she finished her MBA on time and planned to continue with her PHD. She transferred to another hotel for better position and a good remuneration. Sometime in 2016 after her marriage, she decided to continue with her PHD. During her time while coping with all the lessons, assignments, case studies, comprehensive exams and the preparation of her dissertation, she was determined to have all academic activities conducted in a professional manner. These include by providing me schedule on how to fast track all of the activities. She did an amazing job when she completed her dissertation ahead of time and passed both the proposal and the final defense. She passed the comprehensive exams before defending her proposal and her final defense. Her PhD dissertation was published internationally with focus in the management of a hotel operations. For such excellent research work and being a dedicated student, I highly recommend Eileen for whatever future plans she desires. e.g., college teaching, mentoring or coaching in her specialized field in selling and marketing, and hotel management, among others.
Valerie Constantino
I consider myself lucky to have had the opportunity to work with Eileen in the Flora Group. She never forgets the customers/clients and keeps them at heart in everything she does, ensuring that the best possible service would be given to them. She loves people and is a motivating colleague and leader with a talent for getting the best out of those around her. She is also exceptionally funny and always has a good story up her sleeve. She is an exceptional leader in our team, and would definitely be an asset in any organization.
Jennifer Lat Pornasdoro
Dr. Eileen had been very instrumental with our company cost savings initiative by giving us the best affordable hotel rates and services and catering to our accomodation needs for our employees. She's very responsive to our requests and makes sure she goes above and beyond our expectations in delivering quality customer service to our employees. She's a certified hard worker, and works with integrity.
Dr. Ed Malagapo
Eileen was my student in our 2 programs, e.g., MBA (2011) & PHDBM (2019). She was the Sales Manager of Flora Hotel, a chain of hotels in UAE. While working for her MBA, she showed interest in the program and provided support in the use of the hotel conference room with a discounted price for almost 20 months. For her education and perseverance, she finished her MBA on time and planned to continue with her PHD. She transferred to another hotel for better position and a good remuneration. Sometime in 2016 after her marriage, she decided to continue with her PHD. During her time while coping with all the lessons, assignments, case studies, comprehensive exams and the preparation of her dissertation, she was determined to have all academic activities conducted in a professional manner. These include by providing me schedule on how to fast track all of the activities. She did an amazing job when she completed her dissertation ahead of time and passed both the proposal and the final defense. She passed the comprehensive exams before defending her proposal and her final defense. Her PhD dissertation was published internationally with focus in the management of a hotel operations. For such excellent research work and being a dedicated student, I highly recommend Eileen for whatever future plans she desires. e.g., college teaching, mentoring or coaching in her specialized field in selling and marketing, and hotel management, among others.
Valerie Constantino
I consider myself lucky to have had the opportunity to work with Eileen in the Flora Group. She never forgets the customers/clients and keeps them at heart in everything she does, ensuring that the best possible service would be given to them. She loves people and is a motivating colleague and leader with a talent for getting the best out of those around her. She is also exceptionally funny and always has a good story up her sleeve. She is an exceptional leader in our team, and would definitely be an asset in any organization.
Jennifer Lat Pornasdoro
Dr. Eileen had been very instrumental with our company cost savings initiative by giving us the best affordable hotel rates and services and catering to our accomodation needs for our employees. She's very responsive to our requests and makes sure she goes above and beyond our expectations in delivering quality customer service to our employees. She's a certified hard worker, and works with integrity.
Dr. Ed Malagapo
Eileen was my student in our 2 programs, e.g., MBA (2011) & PHDBM (2019). She was the Sales Manager of Flora Hotel, a chain of hotels in UAE. While working for her MBA, she showed interest in the program and provided support in the use of the hotel conference room with a discounted price for almost 20 months. For her education and perseverance, she finished her MBA on time and planned to continue with her PHD. She transferred to another hotel for better position and a good remuneration. Sometime in 2016 after her marriage, she decided to continue with her PHD. During her time while coping with all the lessons, assignments, case studies, comprehensive exams and the preparation of her dissertation, she was determined to have all academic activities conducted in a professional manner. These include by providing me schedule on how to fast track all of the activities. She did an amazing job when she completed her dissertation ahead of time and passed both the proposal and the final defense. She passed the comprehensive exams before defending her proposal and her final defense. Her PhD dissertation was published internationally with focus in the management of a hotel operations. For such excellent research work and being a dedicated student, I highly recommend Eileen for whatever future plans she desires. e.g., college teaching, mentoring or coaching in her specialized field in selling and marketing, and hotel management, among others.
Valerie Constantino
I consider myself lucky to have had the opportunity to work with Eileen in the Flora Group. She never forgets the customers/clients and keeps them at heart in everything she does, ensuring that the best possible service would be given to them. She loves people and is a motivating colleague and leader with a talent for getting the best out of those around her. She is also exceptionally funny and always has a good story up her sleeve. She is an exceptional leader in our team, and would definitely be an asset in any organization.
Jennifer Lat Pornasdoro
Dr. Eileen had been very instrumental with our company cost savings initiative by giving us the best affordable hotel rates and services and catering to our accomodation needs for our employees. She's very responsive to our requests and makes sure she goes above and beyond our expectations in delivering quality customer service to our employees. She's a certified hard worker, and works with integrity.
Dr. Ed Malagapo
Eileen was my student in our 2 programs, e.g., MBA (2011) & PHDBM (2019). She was the Sales Manager of Flora Hotel, a chain of hotels in UAE. While working for her MBA, she showed interest in the program and provided support in the use of the hotel conference room with a discounted price for almost 20 months. For her education and perseverance, she finished her MBA on time and planned to continue with her PHD. She transferred to another hotel for better position and a good remuneration. Sometime in 2016 after her marriage, she decided to continue with her PHD. During her time while coping with all the lessons, assignments, case studies, comprehensive exams and the preparation of her dissertation, she was determined to have all academic activities conducted in a professional manner. These include by providing me schedule on how to fast track all of the activities. She did an amazing job when she completed her dissertation ahead of time and passed both the proposal and the final defense. She passed the comprehensive exams before defending her proposal and her final defense. Her PhD dissertation was published internationally with focus in the management of a hotel operations. For such excellent research work and being a dedicated student, I highly recommend Eileen for whatever future plans she desires. e.g., college teaching, mentoring or coaching in her specialized field in selling and marketing, and hotel management, among others.
Valerie Constantino
I consider myself lucky to have had the opportunity to work with Eileen in the Flora Group. She never forgets the customers/clients and keeps them at heart in everything she does, ensuring that the best possible service would be given to them. She loves people and is a motivating colleague and leader with a talent for getting the best out of those around her. She is also exceptionally funny and always has a good story up her sleeve. She is an exceptional leader in our team, and would definitely be an asset in any organization.
Credentials
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5 Canva Milestone
CanvaDec, 2021- Sep, 2024 -
Effective Web Copywriting Skills
Yoohoo AcademyDec, 2021- Sep, 2024 -
Ethical Hacking Practices 2020: Cyber Risk Management
Yoohoo AcademyDec, 2021- Sep, 2024 -
Verified International Academic Qualifications
World Education ServicesDec, 2019- Sep, 2024 -
GCC Small & Medium Business Conference (Al Bustan Rotana , UAE)
DatamatixApr, 2009- Sep, 2024 -
14th GCC eGoverment & eServices Forum (Al Bustan Rotana, Dubai UAE)
DatamatixMar, 2009- Sep, 2024 -
7th GCC Goverment & Business Customer Care Conference (Burj Al Arab Hotel, Dubai UAE)
DatamatixFeb, 2009- Sep, 2024 -
Revenue & Reservation Department
AccorOct, 2006- Sep, 2024 -
Train the Trainer
AccorJun, 2005- Sep, 2024 -
Upselling Techniques
AccorOct, 2003- Sep, 2024 -
Handling Complaints
AccorJul, 2003- Sep, 2024 -
Bienvenue chez Accor
AccorJun, 2003- Sep, 2024
Experience
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Enhance Visa
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Philippines
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Consumer Services
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1 - 100 Employee
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Visa Advisor
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Oct 2022 - Present
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KAFE
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United States
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Food and Beverage Services
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1 - 100 Employee
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Founder
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Oct 2019 - Present
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Anduve
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United Arab Emirates
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Human Resources Services
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Senior Advisor, Sales & Management
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Sep 2019 - Present
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WCA Travel
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Philippines
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Advertising Services
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1 - 100 Employee
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Director Affiliate Sales
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May 2019 - Present
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BPI AIA Life Assurance Corp.
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Philippines
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Insurance
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400 - 500 Employee
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Corporate Banking Specialist
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Aug 2021 - Mar 2022
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Lamac Multi Purpose Cooperative LMPC
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Non-profit Organizations
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1 - 100 Employee
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Senior Advisor, Sales & Management
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Oct 2021 - Jan 2022
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Synchrony
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Georgia
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Business Consulting and Services
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Enterprise Operation
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Sep 2020 - Dec 2020
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WIDA
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United Arab Emirates
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IT Services and IT Consulting
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1 - 100 Employee
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Strategic Consultant
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May 2020 - May 2020
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Sentro Space
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Leasing Non-residential Real Estate
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Director Of Sales and Marketing
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May 2019 - Sep 2019
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CITY SEASONS HOTELS
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Oman
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Hospitality
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1 - 100 Employee
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Cluster Assistant Director of Sales - Corporate
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Oct 2011 - Apr 2019
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Sales Manager Corporate - Cluster
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2007 - 2010
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Accor
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France
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Hospitality
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700 & Above Employee
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Front Office Supervisor - Complex
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2003 - 2007
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Mercantile Insurance
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Philippines
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Insurance
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1 - 100 Employee
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Area Manager
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2002 - 2003
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Education
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Philippine Christian University
Master's degree - Transnational Education Graduate Program Middle East, Business Administration and Management, General -
De La Salle University
Bachelor of Science (BS), Hotel and Restaurant Institution Management -
Philippine Christian University
Ph.D. in Business Management, General - Transnational Education Graduate Program Middle East