Experience

Kirby Bates Associates

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Executive Vice President Interim Leadership Services

  • Jan 2019 - Present

  Eastsound, WA Leads and facilitates client relationship management, business development initiatives, strategy development and business outreach for Interim Leadership services. Communicates with clients and interim leaders throughout the engagement. Assures the highest-level of customer satisfaction and optimal results.

• Executive Vice President Interim Leadership and Executive Advisory Services

  • Jan 2019 - Present

  Washington State



Colleen Chapp Consulting, LLC

• President and Executive Healthcare Advisor

  • Feb 2017 - Feb 2019

  Eastsound, WA Executive Healthcare Advisor for healthcare executives on operational, business, and strategic direction. Conducts Organizational Culture Assessments and Strategic Plan Review Sessions with Board of Trustees and Organizational Leaders. Provides transitional executive leadership within healthcare settings. Student at Regent University in Doctor of Strategic Leadership Program.



AMN Healthcare Leadership Solutions

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Senior Vice President, Interim Leadership and Advisory Services

  • Dec 2013 - Jan 2017

  Lenexa, Kansas The SVP for Interim Leadership & Advisory Services is responsible for managing all aspects of the Interim Leadership division. Responsibilities include strategic planning, revenue growth, budgeting and expense management, Client experience and Interim Leader experience, performance management. Collaborates with finance, client organization (business development), talent strategies, and human resources. Develops partnerships to support professional and quality relationships. Provide… Show more The SVP for Interim Leadership & Advisory Services is responsible for managing all aspects of the Interim Leadership division. Responsibilities include strategic planning, revenue growth, budgeting and expense management, Client experience and Interim Leader experience, performance management. Collaborates with finance, client organization (business development), talent strategies, and human resources. Develops partnerships to support professional and quality relationships. Provide executive leadership for ten regional Vice Presidents across the United States.

• Vice President, Leadership Advisor

  • Jun 2007 - Dec 2013

  Lenexa, Kansas As a Vice President, Leadership Advisor for Interim Leadership Services at B. E. Smith, Colleen Chapp brings more than 25 years of progressive clinical and operational healthcare leadership experience to her responsibilities. Her previous roles as a CNO, CEO, and Healthcare Consultant have encompassed large multi-campus medical centers, community hospitals, and critical access hospitals in public, not for profit, and for profit systems.



Colleen Chapp Consulting

• Healthcare Consultant

  • Apr 2007 - Jul 2007

  Lincoln, Nebraska Area Consultant with the Nebraska Department of Health and Human Services. Collaborated with NDHHS leaders to write and submit a successful federal grant application for 1.6 million dollars focusing on the electronic linkage of rural hospitals and tertiary medical center to improve patient safety, quality, effectiveness, and efficiency. Created an integrated dashboard of metrics for the continuum of care to include tertiary medical center, rural health Critical Access Hospitals, physician clinics,… Show more Consultant with the Nebraska Department of Health and Human Services. Collaborated with NDHHS leaders to write and submit a successful federal grant application for 1.6 million dollars focusing on the electronic linkage of rural hospitals and tertiary medical center to improve patient safety, quality, effectiveness, and efficiency. Created an integrated dashboard of metrics for the continuum of care to include tertiary medical center, rural health Critical Access Hospitals, physician clinics, and long term care. Show less



Bryan Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Chief Nursing Officer

  • 2004 - 2007

  Lincoln, Nebraska Area CNE for a 606 bed, two campuses, Level II Trauma Center, tertiary medical center. Operationally responsible for 1300 FTEs. Areas of responsibility included inpatient and outpatient services along the healthcare continuum to include all acute care, Post-Acute Services, Care Management, Pastoral Care, and the BryanLGH College of Health Sciences. Accountable for strategic initiatives.

• Regional Services Consultant

  • 1997 - 2004

  Lincoln, Nebraska Area Regional Services Consultant responsibilities included oversight and consulted with 40 hospitals in the Heartland Health Alliance network. Developed and implemented strategic initiatives and clinical quality best practice initiatives in collaboration with the Nebraska Hospital Association, Rural Health Association and QIO. Provided Interim CEO services in five hospitals. Organized a CNO network for collaboration and improved patient care initiatives.



Bay Area Hospital

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Interim CEO

  • May 1995 - Feb 1996

  Coos Bay, Oregon Provided Interim CEO services for a 172-bed district hospital, including implementation of strategic initiatives, organization values program, development of BAH as a reigonal provider and partner. Worked with state and county legislators on health care issues, focusing on access to health care in the Oregon Plan. Served as a community partner for community college and university colleagues for program and curriculum development. Worked with medical staff leadership on IPA creation.

• Vice President Patient Care Services

  • 1991 - 1996

  Coos Bay, Oregon CNO responsibilities included executive management for all patient care departments, post acute, pharmacy, and education services in a 172- bed district hospital. Worked in collaboration with union representatives and management. Responsible for service redesign, access to development of local BSN program, revenue growth and quality outcomes. Developed programs to support regional outreach.



St. Joseph's Hospital & Health Center Inc.

• United States
• Hospitals and Health Care

• Nurse Manager and Nurse Recruiter

  • 1987 - 1991

  Tacoma, WA Managed general surgery unit in a 340-bed tertiary medical center to include turn-around of an over-budget and under-performance department to a financially stable unit recognized for excellent quality care including patient, staff, and medical staff satisfaction. Worked in a dual role as Assistant Director of Personnel/Nurse Recruiter for one year with successful implementation of nurse recruitment and retention programs.



Humana Hospital

• Nurse Manager

  • 1984 - 1986

  Tacoma, WA Managed operations on a general surgery and short stay unit in a 100-bed for profit hospital.



Bryan Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Registered Nurse

  • 1974 - 1984

  Lincoln, Nebraska Area Bryan Memorial Hospital - Medical Surgical, PCU (1974-1980) Lincoln Clinic, PC - Internal Medicine and Cardiology (1977-1980) Suburban Medical Center/Overland Park, Kansas (1981-1982) St. Joseph Hospital/Tacoma, WA (1982-1984) Nebraska Heart Association Volunteer of the Year - 1977