Dr. Christina- Franca Feyertag

Lecturer for Organisational Development at IMC Fachhochschule Krems
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Contact Information
us****@****om
(386) 825-5501
Location
Velden am Wörther See, Carinthia, Austria, AT
Languages
  • Deutsch Native or bilingual proficiency
  • Englisch Full professional proficiency
  • Italienisch Full professional proficiency
  • Französisch Limited working proficiency

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Credentials

  • Lehrgang Coaching: 'Systeming®1' - Die Praxis des wirkungsvollen Gesprächs
    WIFI der Wirtschaftskammer Wien
    Mar, 2015
    - Oct, 2024
  • Coaching Certificate
    European Mentoring and Coaching Council
    Apr, 2014
    - Oct, 2024
  • Occupational Personality Testing - Level B
    Saville Consulting, A Towers Watson Company
    Mar, 2014
    - Oct, 2024
  • Psychometric Testing- Level A
    Saville Consulting, A Towers Watson Company
    Nov, 2013
    - Oct, 2024
  • Teamwork Training
    ASTA9UK
    Nov, 2013
    - Oct, 2024
  • Certificato di Conoscenza della Lingua Italiana (CELI 3) (Level B3)
    -
  • First Certificate in English (Level B)
    Cambridge English Language Assessment
  • TOEFL Test
    The TOEFL® test

Experience

  • IMC Krems University of Applied Sciences
    • Austria
    • Higher Education
    • 100 - 200 Employee
    • Lecturer for Organisational Development
      • Sep 2022 - Present

  • Universität Klagenfurt
    • Austria
    • Higher Education
    • 300 - 400 Employee
    • Senior Lecturer for Personell, Organisations, Leadership and Service Management
      • Dec 2021 - Present

      Program Leader at the department of Service Management and Senior Lecturer for diverse International Courses including Complaint Management, International Services, Project Management and Service Business Development

    • External Lecturer
      • Sep 2020 - Dec 2021

      Lecturing at the International Bachelor's and Master's Programme as well as the Department of Service Management

  • The Inside Look - Agentur für Service Optimierung
    • Klagenfurt am Wörthersee (Stadt), Kärnten, Österreich
    • Founder of and Service Consultant at The Inside Look
      • Jan 2021 - Present

      Expert on Customer Service, consulting divers clients on Service Recovery, Leadership, HR and Customer Relationships. (www.theinsidelook.at) Expert on Customer Service, consulting divers clients on Service Recovery, Leadership, HR and Customer Relationships. (www.theinsidelook.at)

  • Universität Klagenfurt
    • Austria
    • Higher Education
    • 300 - 400 Employee
    • Research Associate and Lecturer
      • Mar 2016 - Jun 2020

      University Assistant, PHD candidate and Lecturer for the department of Service Management University Assistant, PHD candidate and Lecturer for the department of Service Management

  • Hays
    • United Kingdom
    • Staffing and Recruiting
    • 700 & Above Employee
    • Key Account Manager
      • Oct 2015 - Mar 2016

      Key Account Manager specialising on Recruiting Services, Consulting and Talent Solutions.

    • Account Manager
      • Jan 2015 - Oct 2015

      Key Account Manager specialising on Recruiting Services and Talent Solutions.

  • European Parliament
    • Belgium
    • Political Organizations
    • 700 & Above Employee
    • Trainee
      • Jun 2013 - Jul 2013

      Intern for the commitees on International Trade and on Agriculture and Rural Development Intern for the commitees on International Trade and on Agriculture and Rural Development

  • Austrian Federal Economic Chamber
    • Austria
    • Business Consulting and Services
    • 300 - 400 Employee
    • Trainee
      • Mar 2013 - Apr 2013

      Trainee in Entrepreneurial Project Management and International Business Relations Trainee in Entrepreneurial Project Management and International Business Relations

  • Kohl & Partner
    • Austria
    • Business Consulting and Services
    • 1 - 100 Employee
    • Project Trainee
      • Jun 2012 - Jul 2012

      Trainee/Consultant specialized on Hotel and Tourism. Trainee/Consultant specialized on Hotel and Tourism.

Education

  • Universität Klagenfurt
    Doktor (Ph.D.), Business and Economics, specialized in Service Management and Service Recovery
    2016 - 2019
  • King's College London, U. of London
    Master's degree, Organisational Psychology and Psychiatry
    2013 - 2014
  • London School of Economics and Political Science
    Certificate, International executive programme in strategic management
    2012 - 2012
  • Alpen Adria Universität Klagenfurt
    Bachelor of Applied Science (BASc), Business Administration
    2010 - 2012
  • Wirtschaftsuniversität Wien
    International Management
    2009 - 2010
  • University of Oxford
    Business Certificate, International Business and Law
    2010 -

Community

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