Experience

Target Excellence

• United States
• Education Administration Programs
• 1 - 100 Employee

• Executive Director

  • Jan 2018 - Present



Yuba Community College District

• United States
• Higher Education
• 1 - 100 Employee

• Executive Assistant/Office Coordinator

  • Sep 2015 - Aug 2017

  Serves as the confidential executive assistant to the Chief Human Resources Officer (CHRO), and performs a variety of highly skilled administrative clerical and office coordinator services for the Office of Human Resources.Coordinates with the Chancellor’s Office the agendizing of all public and closed session personnel matters, risk management, collective bargaining and litigation management for monthly Governing Board meeting for the Office of Human ResourcesCoordinates District negotiations, including grievance and arbitration proceedings. Maintains confidentiality of the District’s negotiations with the collective bargaining units of the District.Coordinates matters of employee discipline and interactive process with other HR Officers and CHRO



Farmers Insurance

• United States
• Real Estate
• 100 - 200 Employee

• Claims Adjuster

  • Sep 2009 - Aug 2015

  Adjusted property claims by visiting insureds’ homes to investigate property damage and burglary claims, identified claim-related damage and losses. Determined which losses are covered by our insureds’ policy, completed repair estimates and issued payment as claim resolution. Adjusted property claims by visiting insureds’ homes to investigate property damage and burglary claims, identified claim-related damage and losses. Determined which losses are covered by our insureds’ policy, completed repair estimates and issued payment as claim resolution.



Citibank

• Banking
• 700 & Above Employee

• Lead Client Liaison

  • Sep 2002 - Nov 2007

  Promoted to Lead Client Liaison by effectively resolving 99% of client complaints within established timeliness standards for major international financial organization.  Resolution of escalated matters as a Representative of the Office of the Chairman and other CitiGroup executive officers by thoroughly investigating grievances and working with internal and external global partners.  Directly answer communication from clients, media outlets and government agencies by telephone or custom written response.  Maintain current knowledge of products and services offered globally.  Route and track specialized issues to partner organizations.  Assist Site Director with administrative duties, managing staff, and editing completed cases to ensure completeness and accuracy.  Maintain database of open, existing and resolved cases.  Assistance in Cal Fed/Citibank acquisition process.



California Federal Bank

• United States
• Retail Office Equipment

• Custom Writer

  • Sep 2001 - Sep 2002

  Received California Federal Bank Roscar award and recognition for exceptional level of product knowledge.  Provide back-office support for financial centers and call center representatives related to product knowledge and company policies.  Resolve product, operational, and service inquiries according to company policy and compliance regulations.  Generate custom letters in response to inbound inquires following in-depth investigations. Received California Federal Bank Roscar award and recognition for exceptional level of product knowledge.  Provide back-office support for financial centers and call center representatives related to product knowledge and company policies.  Resolve product, operational, and service inquiries according to company policy and compliance regulations.  Generate custom letters in response to inbound inquires following in-depth investigations.



Callifornia Federal Bank

• United States
• Retail Office Equipment

• Direct Bank Advisor

  • Jul 2000 - Sep 2001

  Received recognition for number of loan applications completed and products funded within established timeframe.  Promote and sell business and personal banking products, including deposit accounts, loans and lines of credit.  Generate sales by contacting potential clients via outbound sales calls. Provide general customer service assistance related to banking products. Maintain current knowledge of all new and existing banking products in order to maximize sales. Received recognition for number of loan applications completed and products funded within established timeframe.  Promote and sell business and personal banking products, including deposit accounts, loans and lines of credit.  Generate sales by contacting potential clients via outbound sales calls. Provide general customer service assistance related to banking products. Maintain current knowledge of all new and existing banking products in order to maximize sales.



Charlotte Russe

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Jun 1998 - Dec 2000

  Successfully managed staff and store to ensure that daily, quarterly and annual sales goals were achieved.  Supervision of Staff. Inventory control, merchandising and loss prevention.  Interviewing, hiring, training, scheduling and payroll.  General customer service. Successfully managed staff and store to ensure that daily, quarterly and annual sales goals were achieved.  Supervision of Staff. Inventory control, merchandising and loss prevention.  Interviewing, hiring, training, scheduling and payroll.  General customer service.