Experience

Mojro

• India
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Senior Manager

  • Sep 2020 - Present

  Bengaluru, Karnataka, India - Spearhead the growth strategy for key accounts, resulting in a 25% increase in annual revenue. - Collaborate with cross-functional teams to tailor solutions that align with clients' strategic goals and address their specific challenges. - Lead a high-performing team of account managers and CSM in identifying, nurturing, and closing strategic opportunities - Proactively identify opportunities for upselling and cross-selling, contributing to a 15% increase in account… Show more - Spearhead the growth strategy for key accounts, resulting in a 25% increase in annual revenue. - Collaborate with cross-functional teams to tailor solutions that align with clients' strategic goals and address their specific challenges. - Lead a high-performing team of account managers and CSM in identifying, nurturing, and closing strategic opportunities - Proactively identify opportunities for upselling and cross-selling, contributing to a 15% increase in account profitability. - Trusted Advisory - Utilize data analysis to identify trends and provide actionable insights to clients, enhancing their business outcomes. - Maintain a client satisfaction rate of 95% through effective relationship-building and problem-solving. - Hire right talent to scale up Key Accounts and Customer Success function Show less



Bajaj Auto Ltd

• India
• Manufacturing
• 700 & Above Employee

• Manager

  • Apr 2019 - Sep 2020

  Pune, Maharashtra, India A PAN India role that is a part of a new internal consulting practice with responsibility for delivering strategic consulting programs, driving operational efficiencies and implementing business changes. - Creating and implementing change management strategies and planning for maximize adoption and usage and minimize resistance - Working closely with Business to drive and support operational excellence and digitization opportunities - Support the teams in the improvement of… Show more A PAN India role that is a part of a new internal consulting practice with responsibility for delivering strategic consulting programs, driving operational efficiencies and implementing business changes. - Creating and implementing change management strategies and planning for maximize adoption and usage and minimize resistance - Working closely with Business to drive and support operational excellence and digitization opportunities - Support the teams in the improvement of processes performed within the unit, understand and evaluate all critical processes, and identify areas of inconsistency or inefficiency, including recommendation of solutions to optimize processes - Identify cross location and cross unit topics to improve overall productivity and eliminate process inefficiency - Work in close cooperation with the all Business functions to ensure an appropriately controlled transformation of all processes - Build governance mechanisms to ensure process compliance

• Assistant Manager

  • Nov 2018 - Mar 2019

  Pune, Maharashtra, India - Planning and execution of Business Transformation strategy and roadmap for Intra City Business - Engage in new transition from a Business Excellence perspective and ensure dealer and organization readiness before operations go live - Process Re-engineering: Lead Process Excellence Programs on designing new processes and reengineer existing one-helping functions emerge as efficient - Establishing Business Intelligence and Business Analytic Tools for Sales and Service… Show more - Planning and execution of Business Transformation strategy and roadmap for Intra City Business - Engage in new transition from a Business Excellence perspective and ensure dealer and organization readiness before operations go live - Process Re-engineering: Lead Process Excellence Programs on designing new processes and reengineer existing one-helping functions emerge as efficient - Establishing Business Intelligence and Business Analytic Tools for Sales and Service Target setting, Customer Retentions and Satisfaction, Gap Identifications and Process Improvement - Auditing dealerships for effective implementation of SOP and suggesting remedial corrective measure wherever deemed appropriate



Toyota Kirloskar Motor

• India
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Senior Officer @ Toyota Sales Excellence Center

  • Sep 2016 - Oct 2018

  Bangalore - Conducting New Product launches and Product Marketing activities - Standard Operating Procedure (SOP) Preparation & Revision - Auditing dealerships for effective implementation of SOP - and suggesting remedial corrective measure wherever deemed appropriate - Conceptualizing, planning and executing motivational programs like “SkillChampionship” to retain, motivate and enhance performance in terms of sales and customer experience



Hyundai Motor India Ltd.

• India
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Assistant Manager

  • Jul 2014 - Aug 2016

  New Delhi Area, India - Create long term management plans for improving Retail Sales and Customer Experience for assigned Channel Partner - Yearly business plan formulation on sales & related parameters for the assigned Channel Partners & ensuring monthly tracking of the same for an effective execution - Strategize, Plan, Coordinate and Implement a comprehensive programs for Field Sales force development on lead management process, lead classification, offering proposition (service/product offering… Show more - Create long term management plans for improving Retail Sales and Customer Experience for assigned Channel Partner - Yearly business plan formulation on sales & related parameters for the assigned Channel Partners & ensuring monthly tracking of the same for an effective execution - Strategize, Plan, Coordinate and Implement a comprehensive programs for Field Sales force development on lead management process, lead classification, offering proposition (service/product offering know how), selling skills, negotiation skills, objection handling skills, closure skills follow up process management and volume protection - Identify goals and objectives of all new product and process training. Conduct needs analysis and training feedback - Guiding Channel Partners to leverage on the business opportunity created through both Primary & Secondary Profit Centers - Working Capital Management of the assigned channel Show less



Indian Army

• Defense and Space Manufacturing
• 700 & Above Employee

• Gentlemen Cadet

  • Jan 2010 - Dec 2011

  Served in Indian Army as a Gentleman Cadet from 09 Jan 2010 to 05 Dec 2011 at Indian Military Academy, Dehradun