Experience

Mosaic Pub and Dining

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Sales & Events Manager

  • Sep 2021 - Present

• Senior Sales and Events Executive

  • Jul 2019 - Sep 2021



Balls Brothers Minster Court

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Event Manager

  • Sep 2021 - Present



Novus

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Senior Sales and Events Executive

  • May 2018 - Jul 2019

• Sales & Events Executive

  • Apr 2017 - May 2018

  • Handling of new event enquiries• Preparing proposals and collating venue information• Preparing function & run sheets• Conducting site visits with clients• Responsible for growing the business, both reactively and proactively, to retain and develop our existing database of clients and maximise profits.• Researching organisations and individuals online and through social media to identify new leads and potential new markets• Contacting potential clients via email or phone to establish rapport and set up meetings• Calculating final spends• Adding event details on CRM• Creating Event schedules, distributing it to ops & kitchen teams



Clissold Arms

• Events Coordinator

  • Feb 2015 - Apr 2017

  • Taking bookings for large and small parties ( specialised in Weddings ) • Meeting with customers to discuss how to create their ideal event • Developing the design and colour scheme for name tags, table plan and menus • Co-ordinating the event on the day: making sure set up is correct including su-pervising floor staff, decorating, troubleshooting and anticipating problems • Continuing all office assistant duties from my previous role • Taking bookings for large and small parties ( specialised in Weddings ) • Meeting with customers to discuss how to create their ideal event • Developing the design and colour scheme for name tags, table plan and menus • Co-ordinating the event on the day: making sure set up is correct including su-pervising floor staff, decorating, troubleshooting and anticipating problems • Continuing all office assistant duties from my previous role



Clissoldarms

• United Kingdom

• Office Assistant

  • Apr 2014 - Feb 2015

  • Took phone and email reservations and initial inquiries about parties and turn it into sales • Assisted customers, answering any questions and demands • Filed invoices and input them on Sage 50 Accounts • Sourced solutions for maintenance in kitchen and restaurant • Advertised for Vacancies available and managed CVs and organised trial shifts • Using Spreadsheets to Input weekly takings and Payroll, assisting with banking and payments to suppliers or staff • Updated the events list & promotions and created designs for posters/flyers using Publisher.



Konditor

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Supervisor

  • Oct 2011 - Apr 2014

  In becoming shop supervisor I have had to learn to use Fourth Hospitality wage role system. I also had to learn a stock control system called FnB that allows me to work out what stock we have, we need to order and what has become waste at the end of each day. I am confident in every aspect of both these systems. This role has also meant I am supporting management in leading and managing the team, giving team meetings. Training new staff members, implementing progress schedules. Motivating front of house and back of house team members to exceed targets. Producing rotas and staff scheduling based on shop budgets. Stock control and ordering, weekly stock take, managing budgets, working towards shop targets by monitoring production levels and staff scheduling. I am in charge of corporate clients, building connections with local businesses to provide unique catering, strong client relations and excel in customer service, being adaptive for each client.