Experience

Coffee Address Group

• Latvia
• Food and Beverage Services
• 1 - 100 Employee

• Marketing Manager

  • Apr 2021 - Present



Health startup "Gamta tavo delne"

• Vilnius

• Company Owner

  • Jun 2018 - Apr 2021

  - Human education on health prevention topics - E- shop creation and it's management - SEO development, website creation - People management - motivation and strong communication skills - Business management skills - Human education on health prevention topics - E- shop creation and it's management - SEO development, website creation - People management - motivation and strong communication skills - Business management skills



Telia

• Sweden
• Telecommunications
• 700 & Above Employee

• Customer experience project manager of B2C Product & Commercial development unit

  • Jan 2016 - Jul 2018

  - GDPR consent managment, business requirements and implementation in all channels - Business processes development and implementation in the field to ensure a good customer experience - Mystery shopper management - Contribution to the creation of the company's value standard 'I create the Loved Brand' - Performance improvement and coordination - A long-term and short-term action plans creation and implementation - Analyzing the market trends - Cooperation with other parts of the organization - Process/system documentation, KPI's establishment and monitoring - Effectively managing department / project / organization costs and resources. Show less



„Teo“

• Lithuania
• Telecommunications
• 100 - 200 Employee

• Project manager of B2C Sales Support & Development unit

  • Aug 2014 - Dec 2015

  * Lead management:- Lead process accross all sales channels- Creating IT solution for lead data transfer - Adaption of motyvation system- Communication, training and teaching* Project management- leading the projects- analyzing, creating, approving and presentation skills- process optimizing and efficiency skills* Customer information management:- Strategy and implementation of Customer data information collection, usage & renewal accross all channels- Findings how data base can help to increase sales- CRM changes for better efficiency Show less

• Big Business Project manager of Business customers unit at Marketing department

  • Apr 2011 - Aug 2014

  * Responsibility for Big Business customers segment and voice services - analyzing Big business customers segment, customer needs - analyzing competitors - creating competitive proposals - budgeting skills * Leading big scale "Customer experience" project (20 project members) - project leader skills - analyzing every customer touch point with TEO - identifying weakness and strengths - preparing action plan for changes* Leading big scale "Customer advisory board" project - describing the advisory board rules - selecting the board members (20 customers from different segments) - planning and organizing meetings (7 meetings during 2013) - preparing action plan for changes and implementation * Creating new services and marketing campaigns (retention/acquisition) - analyzing surveys, customer data, customer needs - preparing the idea presentation and approving to top management - idea implementation from "a to z" - Internal trainings of salesforce Show less

• Project manager of Business customers unit at Marketing department

  • Mar 2010 - Apr 2011

  * Responsibility for Public sector - collecting and analyzing data about Competitors - creating competitive proposal - creating marketing strategy for public sector companies - budgeting skills - working under the stress



„Teo“

• Lithuania
• Telecommunications
• 100 - 200 Employee

• Project manager of Business customers unit at Marketing department

  • Oct 2005 - Jan 2009

  * Creating additional value for business customers (TEO services+ equipment): - negotiating with suppliers - creating business process sales vs suppliers - budgeting - analyzing the results * analyzing customers data and preparing marketing campaigns * strong presentation skills * good time management skills * Creating additional value for business customers (TEO services+ equipment): - negotiating with suppliers - creating business process sales vs suppliers - budgeting - analyzing the results * analyzing customers data and preparing marketing campaigns * strong presentation skills * good time management skills



UAB "Lietuvos telekomo verslo sprendimai"

• Sales director assistent

  • Apr 2001 - Oct 2005

  - collecting and analyzing sales department KPI - interviewing new sales personnel - creating salesmen’s competency development program and negotiating with suppliers - all administration support to sales director - good organizational skills - collecting and analyzing sales department KPI - interviewing new sales personnel - creating salesmen’s competency development program and negotiating with suppliers - all administration support to sales director - good organizational skills