Doug Moffat

Senior Account Executive at Smart IP
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Contact Information
Location
Burlington, Ontario, Canada, CA

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5.0

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Steven Gudgin

Doug is an absolute professional with the ability to grasp the needs of his customers while providing proven solutions to meet their requirements. Doug's broad knowledge of the Telecom Industry both with on premise and cloud based solutions make him an invaluable asset for any organization.

William "Bill" Hunter

I appreciate Doug's ability to quickly understand with the business challenges of my clients, recommend solution alternatives, and demonstrate the solution to the client in an understandable and compelling manner. And he always follows up!

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Credentials

  • Avaya Cloud Office™ Sales Proficient
    Avaya
    Nov, 2020
    - Sep, 2024
  • Avaya IX™ Contact Center Solutions Sales Specialized
    Avaya
    Apr, 2020
    - Sep, 2024

Experience

    • Argentina
    • Telecommunications
    • 1 - 100 Employee
    • Senior Account Executive
      • Jan 2017 - Present

      A consultative approach to satisfying customer needs by leveraging technology. Focused on positioning voice & data solutions for ROI, risk mitigation, security and a unified work space. Smart IP have a complete team and methodology to provide cost effective Unified Communications solutions for the SMB to Enterprise market space. This includes audio communications, wireless networking, call center, data networking, video conferencing and distributed IP telephony. We represent Avaya and the best of breed peripheral products. Show less

    • Canada
    • Telecommunications
    • 1 - 100 Employee
    • Strategic Account Manager
      • May 2013 - Dec 2016

      Resource Software International (RSI) established in 1990 have grown to be a recognized leader in unified communication management solutions. RSI's product portfolio span a broad range of industry sectors including retail, government, education, tourism, brokerage, professional, healthcare, hospitality and general business environments. • Develop sales strategies for named accounts (Bell Canada, Bell Aliant, SPS, Ronco, SaskTel) • Foster & build upon the business relationship with named accounts to effectively address customer requirements • Prepare and conduct formal group presentations at senior management levels • Responsible for real time funnel management, identifying and updating all opportunities to deliver accurate weekly forecasts. • RFP response providing RFP content and quotes to achieve the customer’s road-map • Achieve sales targets on weekly basis Show less

    • Business Development
      • Nov 2009 - Aug 2015

      True Voice Technologies was a startup company catering to organizations that recognized the importance of live conversation and how it can improve their business. Their innovative technology voice enabled a web site providing a compelling and simple way for people to engage in an intelligent conversation in order to navigate the website using interactive Q&A. • Developed sales strategies and coordinated prospect engagements to leverage artificial intelligence (AI) cloud based voice solutions • Composed and delivered solution based sales discussions and presentations • Managed sales opportunities through predefined stages (qualification, needs analysis, solution presentation, proposal presentation, negotiation, closure) • Developed networking initiatives with local business networking groups, social media and TV Show less

    • United States
    • Packaging and Containers Manufacturing
    • Senior Sales Executive
      • Sep 2003 - Nov 2009

      Established in 1998, ConverTec developed and marketed desktop applications throughout North America which complemented the Nortel BCM and Norstar platforms. ConverTec's Unified Communications (UC) solutions were focused at the SMB market providing organizations productivity and communication enhancements by CONVERging their existing TEChnologies. In addition to the expanding portfolio of products, ConverTec was a systems integrator providing professional services to tailor a solution to meet a company's needs. ConverTec was unfortunately one of the many victims of Nortel's bankruptcy and as a result, the majority of ConverTec assets were sold to Komutel (www.komutel.com) in November 2009. • Managed a small sales team and personally contribute to total sales • Consistent and proven track record of exceeding sales quotas • Championed sales using strategic and tactical thinking • Created strong business cases and demonstrated how ConverTec solutions solved customer problems • Created final proposals and negotiated final contracts • Cultivated strong relationships with key decision makers and influencers • Established relationships with Nortel as a preferred “Developer Partner” and Microsoft’s Partner Program for developing applications using Microsoft development tools • Established relationships with tier one and two U.S Telecom Distributors such as Verizon, AT&T, Westcon and SPS to distribute ConverTec products • Mentored the sales team to be more effective and increase overall corporate revenue year over year Show less

    • Canada
    • Telecommunications
    • Business Development
      • Jul 1995 - Jul 2003

      Tomkin was a Telecommunications interconnect providing data and telecom equipement/services with a focus on Nortel Network solutions. The company was sold in 2003 to Comxel (now Unity Connected Solutions) after establishing over 1000 customers in the GTA. • Met or exceeded sales quotas in ICT sales – Nortel Voice and data hardware, system integration and Work Force Management software • Provided strategic technical advice to customers, communicating value-added contributions of Nortel products and Tomkin’s professional services • Educated the customer on the business value of Nortel solutions with an emphasis on the competitive value of these solutions • Developed long term profitable customer relationships Show less

    • Engineering Technologist
      • Apr 1983 - Sep 1993

Education

  • Humber College
    Electronics Engineering Technology, Telecommunications Engineering
    1980 - 1983

Community

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