Douglas Turner

Cabin Manager/ Customer service trainer at Jetstar Airways
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Location
New South Wales, Australia, AU

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Experience

    • Australia
    • Airlines and Aviation
    • 700 & Above Employee
    • Cabin Manager/ Customer service trainer
      • May 2010 - Present

      Winner Galaxy Award 2013, Train new crew onboard A321/A320 Aircraft Winner Galaxy Award 2013, Train new crew onboard A321/A320 Aircraft

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Lecturer
      • Jan 2018 - Present

    • Australia
    • Maritime
    • 1 - 100 Employee
    • Radio Operator
      • Nov 2020 - Present

    • Australia
    • Hospitality
    • Manager on Duty
      • 2008 - 2010

      Managed staff and operations for gaming room, restaurants, and hotel rooms.Balanced daily hotel, TAB and poker machine accounts. Managed staff and operations for gaming room, restaurants, and hotel rooms.Balanced daily hotel, TAB and poker machine accounts.

    • Manager on Duty, Reception, Night Audit
      • 1997 - 2008

      Employed during Ski Season in numerous positions Employed during Ski Season in numerous positions

    • Club Manager
      • Jan 2004 - Dec 2007

      Staff recruitment, induction, training, ensure operations meet health and safety requirements. Stock ordering together with stock takes. Regular price reviews and recommendations. Staff recruitment, induction, training, ensure operations meet health and safety requirements. Stock ordering together with stock takes. Regular price reviews and recommendations.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Night Manager
      • 2003 - 2004

      Responsible for Night Audit and Hotel computer back up procedures. Responsible for Night Audit and Hotel computer back up procedures.

    • Australia
    • Entertainment Providers
    • 1 - 100 Employee
    • Resident Centre Manager
      • Jan 2000 - Nov 2000

      •Train 75 village supervisors and 600 volunteer staff•Attend to the daily requirements of the athletes and officials from 33 countries during the Olympics and Paralympics •Train 75 village supervisors and 600 volunteer staff•Attend to the daily requirements of the athletes and officials from 33 countries during the Olympics and Paralympics

    • Manager on Duty
      • Apr 1992 - Jan 2000

      -Chairman of the Occupational Health and safety committee -Manage 560 room five star hotel together with 3 restaurants, bars and conference facilities. -Chairman of the Occupational Health and safety committee -Manage 560 room five star hotel together with 3 restaurants, bars and conference facilities.

Education

  • Southern Cross University
    Bachelor of Business, Human Resources Management and Management
    2011 - 2015
  • The Hong Kong Polytechnic University
    Business and Management in Hong Kong And China, Distinction
    2014 - 2014
  • City and Guilds Of London Instititue
    Rooms Division Diploma, Hospitality Administration/Management
    1991 - 1992
  • St Patricks College, Strathfield
    High School Certificate
    1980 - 1988

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