Senior Mortgage Loan Officer

• Dec 2022 - Present

• Complete mortgage loan applications by phone and prepare loan proposals. • Work together with your processing team to meet scheduled closing dates. • Meet individual monthly sales goals. • Communicate effectively with clients throughout the loan process. • Stay informed of developing trends in the mortgage industry. • Maintain compliance with State and Federal mortgage origination Laws as well as company policies and procedures. • Engage with consumers, determine their needs and offer appropriate solutions. Show less

Real Estate Agent

• Mar 2022 - Present

• “Always be consulting” by providing your clients with your very best service and your very best advice to nurture client relationships and generate repeat and referral customers. • Hold buyer and seller consultations to find out their needs and wants in a home, then find a home to meet those needs. • Gather local community information to be able to answer any questions from your client about potential homes. • Consistent lead follow-up to grow the sales pipeline • Develop new opportunities within specific geographies served by our team to ensure growth for our business. Show less

Senior Mortgage Loan Officer. / Branch Manger

• Aug 2017 - Dec 2022

• Market and promote our company with business partners and referral networks such as realtors, with strong attention to reputation management • Standards and Procedures Compliance reviewing budgets, staff time and leave request. • Recruit, hire and train all branch personnel including mortgage loan officers/ MLOs, compliance, operations, underwriters, processing teams, and other mortgage professionals to build a well-rounded team also disciplines and discharge employees . • Meet and exceed sales management goals, pipeline goals, and new business generation goals to increase market share • Monitor loan quality to ensure it is in alignment with company policies and procedures, and in compliance with state, regional, and federal guidelines. • Ensure all staff members follow branch procedures, policies, and protocols. • Meet and exceed sales management goals, pipeline goals, and new business generation goals to increase market share. • Respond to inquires , phone calls, and email in timely manner.Douglass Turner - page 1 Show less

Mortgage Loan Officer Team Lead

• Jul 2016 - Aug 2017

• Provide financial solution for homeowner in purchasing a home or to refinance. • Originate loan product such as FHA Conventional VA USDA. • We also host seminar to help improve borrower credit so they can be able to be eligible for a purchase or refinance. • Review the loan process by monitoring loan status, term conformity, and regulatory guidelines • Exceed our production standards by maintaining an active pipeline • Stay informed of developing trends in the mortgage industry. • Maintain compliance with State and Federal mortgage origination Laws as well as company policies and procedures. • Engage with consumers, determine their needs and offer appropriate solutions. Show less

Security Officer

• Sep 2015 - Jun 2016