Douglas Washington

Property Operations Officer at Queensland Rail
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Brisbane Area, AU

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Experience

    • Australia
    • Truck Transportation
    • 700 & Above Employee
    • Property Operations Officer
      • Jan 2022 - Present

    • Australia
    • Government Administration
    • 500 - 600 Employee
    • Project Manager
      • Dec 2021 - Jan 2022

    • project Officer
      • Sep 2020 - Dec 2021

    • Coordinator(assets)
      • Aug 2013 - Dec 2021

      As Coordinator for Ipswich City Council, I conceptualize and implement maintenance plans and schedules for park embellishments, roadside furniture and Council facilities. I undertake park/facility related projects to provide quality structures for the community whilst working within budget and according to set targets. I also provide assistance to the Procurement team scope requirements and evaluations as an Expert User, with RFQs, tenders and panel of providers. I diligently carry out inspections on playground to ensure compliance with set regulations and specifications for capitalisation, validating ‘as constructed’ plans. I undertake regular performance reviews and project reports on work tasks including levels of service and quality and workplace health and safety issues. I carefully gather data to prepare various reports for Project Identification Document (PID), weekly performance, project closure and financial handover. I address customer service requests in a timely manner and focussed on customer satisfaction. Moreover, I coordinate staff to conduct scheduled inspections of facilities. I manage staff through effective communication and ensuring they are compliant with workplace health and safety regulations as well behaviour expectations. I proactively lead the team by providing assistance and conducting training and mentoring to the other members when necessary. Furthermore, I enforce and monitor compliance to Code of Conduct and review Policy and Procedures related to program delivery. Show less

    • Paint and Graffiti Supervisor
      • Feb 2004 - Aug 2013

      PAINT AND GRAFFITI SUPERVISORIpswich City Council, Ipswich2004-2013As Paint and Graffiti Supervisor, I oversaw operations of staff and contractors ensuring work orders are distributed and completed on time, within budget and adherent to set standards. I acknowledged graffiti removal requests and carried out necessary actions to address the requests. I proactively engaged actively with customers regarding service requests, listening and discussing details in a professional manner. I also oversaw the procurement of minor maintenance services. I diligently formulated graffiti deterrent strategies, implementing the strategies and evaluating them for effectiveness.Key Achievements:• Successfully developed and implemented the Graffiti Hot Spot Removal program to inspect and remove the graffiti from the top 10 graffiti hot spots on a weekly basis. The outcome of this program was a significant reduction in graffiti at the hot spots.• Inspected and compiled a repainting schedule for all embellished parks. The schedule continues to be used by the Painting team. • Initiated changes to deliver sustainable painting practises as recommended by the Master Painters Association. The changes resulted in the use of very low VOC paints, minimisation of water use, recycling of waste water and improved sustainable painting practices by the Painting team who received additional training. Show less

Education

  • Bremer Institute of TAFE
    Diploma of Project Management
    2006 - 2007
  • Organisational Development Resources
    Diploma of Business (Front Line Management)
    2008 - 2008
  • Organisational Development Resources
    Diploma of Management
    2008 - 2008
  • Beaudesert Sate High School
    High School
    1995 - 1999

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