Experience

Fromm

• United States
• Wholesale
• 1 - 100 Employee

• Account Manager

  • Feb 2023 - Present



Eclectic Pixels

• Owner/Editor

  • Jun 2013 - Feb 2023

  Full service post processing/editing studio for photographers. Operations Functions * Perform professional photo finishing services on a B2B platform, as well as a B2C platform. * Perform strategic analysis of company to establish goals and continue controlled growth. * Worked to edit and enhance images using quality software, as well as artistic license. * Establish solid relationship with client to ensure client is comfortable outsourcing edits and to maintain an unparalleled level of customer satisfaction. * Responsible for developing all marketing materials, including website design/maintenance, blogging, and exclusive marketing events. * Responsible for hiring, training, mentoring, directing staff and creating a positive team environment. * Evaluate operations and determine solutions to maximize performance of staff for profitability. HR Function * Assess and measure performance of team, offering coaching and feedback for areas of opportunity and problem resolution. * Execute performance management systems and reward programs to maximize productivity and retention. * Utilize best practices to lead effective change and attain business goals. * Employ resources and technology to develop and improve talent. * Strengthen customer relationships through team communication and goals. * Ensure staff communicate with customers and vendors for smooth and productive workflow. * Develop strategy, plans, and tactics to elevate talent and resources in support of business. * Create and implement training and policy programs for personnel development. * Review and analyze data on employee turnover, retention, and compensation to build morale among associates. * Utilize human resources best practices across the business. * Manage and review employee policies and processes to sustain uniformity and regulatory compliance. Show less



ESCO Incoporated

• Residential Sales Consultant/Project Manager

  • Mar 2005 - Jul 2010

  Generated new sales to residential and commercial customers Met with new/existing home builders/contractors regarding new products/services Participated in monthly Chamber meetings Designed and engineered company trade show booth Provided/cultivated packages including: custom home theatre, whole-house audio, CCTV, and security systems Assisted Scheduler with assigning technicians to job locations Served as Project Manager to ensure jobs were completed efficiently Controlled inventory Acted as Project Manager on the “Go Green Team” for residential and commercial solar panel systems Show less



Windstream

• United States
• Telecommunications
• 700 & Above Employee

• PBX Technician II

  • Mar 1999 - Sep 2004

  Acted as outside Sales Representative Generated new sales by up-selling system upgrades and expansions to current client base Provided technical support to customers, as well as onsite surveying and price quotations Dispatched fellow technicians to their job locations Trained and managed new PBX Technicians Acted as outside Sales Representative Generated new sales by up-selling system upgrades and expansions to current client base Provided technical support to customers, as well as onsite surveying and price quotations Dispatched fellow technicians to their job locations Trained and managed new PBX Technicians



Joyce Electric

• Electrician Apprentice

  • Jul 1995 - Mar 1999

  • Assisted master electrician with wiring of residential, commercial, and industrial accounts • Assisted master electrician with wiring of residential, commercial, and industrial accounts