Experience

EXB Solutions, Inc

• United States
• Software Development
• 1 - 100 Employee

• Software Safety Engineer

  • Jul 2022 - Present

  PROJECT: Honeywell Radar Altimeter for military aircraft and Anthem FMS Safety: Evaluated specifications; analyzed failure modes; reviewed hazard analysis and Fault Tree Analysis (FTA) diagrams to DO-178C and MIL-STD-882E Level of Rigor; validated safety and Built-In-Test requirements. Currently working system safety to ARP-4761 on Honeywell Anthem program and System on a Chip (SoC) platform FMECA. PROJECT: Honeywell Radar Altimeter for military aircraft and Anthem FMS Safety: Evaluated specifications; analyzed failure modes; reviewed hazard analysis and Fault Tree Analysis (FTA) diagrams to DO-178C and MIL-STD-882E Level of Rigor; validated safety and Built-In-Test requirements. Currently working system safety to ARP-4761 on Honeywell Anthem program and System on a Chip (SoC) platform FMECA.



Parker Aerospace, Lord Electro-Mechanical Systems

• Raleigh, North Carolina, United States

• Software Safety Engineer

  • Mar 2022 - Jul 2022

  PROJECTS: Vibration control and Torque measurement systems for helicopters Safety: Evaluated specifications and changes for safety aspects; analyzed software failure modes; prepared hazard analysis and safety assessment reports to MIL-STD-882E Level of Rigor; developed Fault Tree Analysis (FTA) diagrams; validated safety and Built-In-Test requirements used to mitigate hazards; supported five active projects concurrently. PROJECTS: Vibration control and Torque measurement systems for helicopters Safety: Evaluated specifications and changes for safety aspects; analyzed software failure modes; prepared hazard analysis and safety assessment reports to MIL-STD-882E Level of Rigor; developed Fault Tree Analysis (FTA) diagrams; validated safety and Built-In-Test requirements used to mitigate hazards; supported five active projects concurrently.



Honeywell

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Software Safety Engineer

  • Feb 2020 - Mar 2022

  PROJECTS: Embedded GPS & Inertial (EGI) guidance for defense sector aircraft and vehicles Safety: Evaluated specifications and changes for safety aspects; analyzed software failure modes; prepared hazard analysis and safety assessment reports to MIL-STD-882E Level of Rigor; reviewed Fault Tree diagrams; validated safety and Built-In-Test requirements used to mitigate hazards in DOORS database; prepared proposal BOE’s; started learning Software Critical Function Thread Analysis (SCFTA) using Magic Draw tool; supported a dozen active projects concurrently and maintained safety task schedule.



American Family Life Assurance Company (AFLAC)

• Columbus, GA

• Process Analyst / Software Quality Auditor

  • Mar 2019 - Dec 2019

  PROJECT: Robotic Process Automation for policy services, claims and agent commissions Quality: Evaluated software documentation for in-house certification; prepared audit reports and process effectiveness reports; proposed continuous process improvements; prepared records for ISO 9001 certification audits. Test: Prepared test plans. Process: Defined process procedures for auditing and validation testing. PROJECT: Robotic Process Automation for policy services, claims and agent commissions Quality: Evaluated software documentation for in-house certification; prepared audit reports and process effectiveness reports; proposed continuous process improvements; prepared records for ISO 9001 certification audits. Test: Prepared test plans. Process: Defined process procedures for auditing and validation testing.



Mitsubishi Aircraft Corp. (MITAC)

• Nagoya, Japan

• Verification and Validation Engineer

  • Mar 2017 - Feb 2019

  PROJECT: Fire Protection System for Mitsubishi Regional Jet Certification: Evaluated system and hardware qualification data to DAL B requirements of ARP4754A for TSO articles; prepared three TSO evaluation reports; revised test specification for system integration. Software: Updated six Interface Control Documents for Crew Alert and Onboard Maintenance Systems; prepared weekly status presentations about software configuration and installation issues; coordinated resolution of technical issues with supplier. Quality: Reviewed two software documents and two system plans. Process: Prepared evaluation checklists for several system and software documents. Planning: Defined Work Breakdown Structure and schedule for software deliverables and integration test activities.



Kidde Fire Protection Systems, UTC Aerospace

• Raleigh, North Carolina

• Sr. Software Quality Engineer / Auditor

  • Mar 2016 - Jul 2016

  PROJECTS: fire detection and suppression subsystems for aircraft, including software upgrades for Airbus A380, Boeing 787 and 777X, and system certification for Mitsubishi Regional Jet, Embraer E2, Bombardier C series PROBLEM: Customers complained about deficiencies in software and system quality plans. - ACTION: Rewrote quality plans to define clear process definitions focused on assurance of performance. - IMPACT: Satisfied customer expectations and certification requirements. Certification: Evaluated conformance of software life cycle data to DAL B requirements of DO-178C for TSO certification process and system life cycle data to ARP4754A for type certification; participated in certification audit for Mitsubishi regional jet; inspected testbed configurations, witnessed formal verification tests and authenticated test records; actively engaged in certification liaison process and Stage of Involvement (SOI) reviews with Boeing ODA’s. Quality: Completed audit checklists for two Software Conformity Reviews. Process: Reworked evaluation checklists and software quality plan; wrote several system process assurance plans; produced evaluation checklists for system documents. Contracted through Randstad Technologies, USA.



EaglePicher Technologies

• United States
• Defense and Space Manufacturing
• 300 - 400 Employee

• Sr. Software Quality Engineer / Auditor

  • Jan 2015 - Mar 2016

  PROJECT: new “smart” 45 amp/hour Lithium-Ion battery for aircraft PROBLEM: Initial attempt on software project plans failed to achieve acceptance. - ACTION: Rewrote software plans for quality assurance, configuration management, development and verification. - IMPACT: Successfully passed SOI-1 review Certification: Evaluated conformance of software plans and standards to DAL B requirements of DO-178C for TSO certification process; actively engaged in certification liaison process and Stage of Involvement (SOI) reviews with consulting DER. Quality: Inspected eight documents; completed audit checklist and report for planning phase activities and records; coordinated corrective actions for audit findings. Process: Reworked five software project plans and three development standards; reworked system requirements specification to conform to DO-311; developed peer review checklists and quality inspection checklists. Planning: Developed and maintained detailed software development schedule; reworked five software plans. Configuration: Reworked software configuration management plan; used Plex for release control, AutoDesk Vault for drawing control and Subversion SVN control tool; defined process flow and settings for use of JIRA problem report tracking tool. Contracted through Oxford Global Resources.



Panasonic Automotive North America

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Sr. Software Quality Engineer / Auditor

  • May 2014 - Oct 2014

  PROJECTS: Infotainment systems for Chrysler VP4 and Daimler PROBLEM: Process improvement activities needed to achieve Automotive SPICE objectives were not progressing. - ACTION: Reworked task planning to prioritize and focus on deficiencies identified in the gap analysis. - IMPACT: Process analysis efforts and training used to deploy processes yielded significant improvements. Quality: Audited compliance of process activities to Automotive SPICE requirements; completed audit checklists and reports; coordinated corrective actions for audit findings; prepared presentations, completed training for Automotive SPICE assessor in preparation for evaluating software suppliers. Process: Reworked software quality plans, procedures, flowcharts and checklists; refreshed gap analysis; prepared turtle diagrams of processes to be audited; assessed and reported effectiveness of processes and proposed improvements. Contracted through Prymus Group in Detroit.



Cobham Mission Equipment (formerly Sargent Fletcher)

• Davenport, Iowa

• Sr. Software Quality Engineer / Auditor

  • Aug 2013 - May 2014

  PROJECT: Drogue power supply for Boeing KC-46 aerial refueling tanker PROBLEM: Initial attempt on software project plans failed to achieve customer acceptance. - ACTION: Rewrote software plans for quality assurance, configuration management, development and verification. - IMPACT: Successfully passed SOI-1 review Certification: Evaluated conformance of software plans and standards to DAL C requirements of DO-178B; actively engaged in certification liaison process and Stage of Involvement (SOI) reviews with Boeing ODA. Quality: Audited development activities, records and plant operations to software plans, standards and QMS procedures; completed audit checklists; prepared audit reports; coordinated corrective actions for audit findings; delivered a monthly report of internal and external audit activities and status of corrective actions to Boeing; analyzed software requirements. Supplier: Inspected supplier deliveries from Federal Industries; supported Boeing ODA during SOI-1 review at supplier facility; coordinated corrective actions with software supplier team. Configuration: Reworked SCM plan; used JIRA problem tracking tool, participated in Change Control Board meetings; used Subversion SVN for version control and WindChill for PLM. Process: Created software quality procedure and checklists; reworked software plans. Planning: Developed and maintained detailed software development schedule for two LRU’s; reworked software plans. Contracted through American Contract Group in Massachusetts.



AAR

• Airlines and Aviation
• 700 & Above Employee

• Process Assurance Engineer / Auditor

  • May 2012 - Aug 2013

  PROJECT: Cargo handling and aerial delivery system for Airbus A400M aircraft Certification: Evaluated conformance of system life cycle data to ARP4754A for type certification; inspected testbed configurations, witnessed formal verification tests and authenticated test records. Quality: Evaluated conformance of life cycle data to DO-178B and DO-254 for software and electronics; completed review of over 100 documents, including revisions; tracked and reported progress of documents through review process; completed audit checklists; prepared audit reports; tracked corrective actions. Supplier: Inspected documents from suppliers; coordinated corrective actions with software supplier team. Configuration: Audited configuration management activities and records to AS9100 and ISO 10007; audited First Article Inspection records to AS9102; deployed impact assessment record to support CCB review of modifications. Process: Collected review activity data and prepared cycle time and backlog metrics in MS Excel graphs; developed audit and FAI checklists; reworked auditing procedure and document review checklists. Contracted through New Era Recruiting in Massachusetts.



Breeze-Eastern LLC

• United States
• Aviation and Aerospace Component Manufacturing
• 1 - 100 Employee

• Senior Software Quality Engineer / Auditor

  • Jun 2011 - Mar 2012

  PROJECT: HS-35000 rescue hoist for Agusta-Westland helicopters PROBLEM: Non-conformances were not addressed expeditiously causing a backlog of more than 40 problems. - ACTION: Defined and implemented corrective action plans and analyzed root cause for each problem. - IMPACT: Corrective action backlog was reduced in a timely manner before adverse impact on ISO certification. PROBLEM: Quality assurance activities were in trouble with project and quality management. - ACTION: Refocused activities on value added tasks and immediate objectives using lean and risk based approaches. - IMPACT: Implemented recovery effort restoring confidence in Quality Assurance function and salvaged the situation. Certification: Evaluated conformance of software plans and standards to DAL C requirements of DO-178B; actively engaged in certification liaison process and Stage of Involvement (SOI) reviews with Agusta-Westland process engineer. Quality: Audited development activities, records and plant operations to software plans, standards and QMS procedures; completed audit checklists; prepared audit reports; tracked corrective actions and prepared status presentations on corrective action progress; evaluated requirements, design and test specifications in DOORS; defined and resolved corrective action plans for 30 problems; reworked SQA plan. Supplier: Inspected supplier documentation from ENEA; coordinated remote SOI reviews; coordinated issues and corrective actions with software supplier team. Process: Reworked checklists and procedures; documented root cause analysis. Planning: Reworked software plans for development, configuration management, verification, and certification. Configuration: Wrote software configuration management plan; participated in Change Control Board meetings; wrote new procedures to ISO standard 10007and AS9115; used Rational Change tracking and Synergy version control tools. Contracted through Bentley Global Resources in Florida.



Astronautics Corporation of America

• United States
• Aviation and Aerospace Component Manufacturing
• 300 - 400 Employee

• Senior Software Quality Engineer / Auditor

  • Feb 2011 - May 2011

  PROJECT: Airbus A400M aircraft maintenance system PROBLEM: Changes were not addressed expeditiously and specification releases were plagued with problems. - ACTION: Identified process improvements, implemented accurate metrics and objectively reported true situation. - IMPACT: Corrective action backlog and process cycle time was reduced to improve life cycle specifications. Certification: Evaluated conformance of system life cycle data to ARP4754A for type certification Quality: Audited requirements validation activities to system plans and ARP4754; completed checklists; prepared reports; analyzed root cause for problems; wrote corrective action plans; prepared progress reports for corrective actions; evaluated requirements and test specifications in DOORS tool; used Merant tracker tool. Configuration: Audited configuration management activities and records to ARP4754; used Merant tracker tool. Process: Created new audit checklists; collected data and incorporated metrics graphs into audit reports. Contracted through New Era Recruiting (West) in Arizona.



CVS Health

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Senior Software Quality Engineer / Auditor

  • Sep 2010 - Dec 2010

  PROJECT: RxSpecialty DBMS Quality: Audited compliance to organizational development model; evaluated conformance of technical documentation to local standards; collected data and prepared metrics presentations during weekly status meetings; re-wrote checklists. Contracted through GalaxE Solutions in New Jersey. PROJECT: RxSpecialty DBMS Quality: Audited compliance to organizational development model; evaluated conformance of technical documentation to local standards; collected data and prepared metrics presentations during weekly status meetings; re-wrote checklists. Contracted through GalaxE Solutions in New Jersey.



AAR

• Airlines and Aviation
• 700 & Above Employee

• Senior Software Quality Engineer / Auditor

  • Mar 2010 - Jul 2010

  PROJECT: Full Authority Digital Engine Controllers (FADEC) for various commercial and military aircraft Certification: Evaluated changes to software life cycle data to DAL A requirements of DO-178B; actively engaged in certification liaison process and Stage of Involvement (SOI) reviews with Rolls Royce DER’s. Quality: Audited software development activities and records to software plans and standards; completed audit checklists; prepared audit reports; tracked corrective actions; evaluated requirements, design and test specifications; participated in project milestone/checkpoint reviews; reworked SQA plan, checklists and procedure; maintained audit schedule. Configuration: Audited configuration management activities and records to DO-178B and ARP4754. Contracted through Technical Staffing Associates in Massachusetts.



BVR Technologies (Esterline)

• Rockford, Illinois

• Senior Software Quality Engineer / Auditor

  • May 2008 - Sep 2009

  PROJECT: Data Concentrators for Sikorsky S-70, S-92, UH-60 & CMHP helicopters, smart actuator and gauge PROBLEM: Lack of accurate repair data characterizing returned DCU’s to support root cause and cycle time analysis. - ACTION: Collected historical data, categorized data by root cause and process stage and analyzed data to identify trends. - IMPACT: Visibility into process flow backlogs and root causes resulted in priority changes and reduced cycle times. Certification: Evaluated conformance of software life cycle data to DAL A requirements of DO-178B; actively engaged in certification liaison process and Stage of Involvement (SOI) reviews with Rockwell-Collins DER’s; inspected testbed configurations, witnessed formal verification tests and authenticated test records. Quality: Audited software development activities, records and plant operations to software plans, standards and QMS procedures; completed process and product audit checklists; prepared audit reports; tracked corrective actions; evaluated requirements, design and test specifications during peer reviews; reworked SQA plan; maintained audit schedule. Configuration: Reworked SCM plan; used Aras Innovator PLM tool for problem tracking and release management; used Visual Source Safe for version control; tracked returned flight units and prepared FRACAS reports; prepared software First Article Inspection checklist. Process: Reworked checklists, procedures and software plans; prepared and presented training. Planning: reworked software plans for development, verification, and certification. Contracted through Bentley Global Resources in Florida.



Valeo

• France
• Motor Vehicle Parts Manufacturing
• 700 & Above Employee

• Senior Software Quality Engineer / Auditor

  • Feb 2008 - Apr 2008

  PROJECT: Blind Spot Monitoring and Lane Change Assist radar product line PROBLEM: Unvalidated and uncontrolled software releases often had problems only discovered at the start of production. - ACTION: Established quality gate process to quickly verify product release readiness prior to production. - IMPACT: Drastically reduced software process failures and reduced installation rework cost by 50%. Process: Evaluated development activities to prepare for SPICE assessment; wrote release process procedures. Quality: Evaluated problem root cause analysis and product release documentation; wrote SQA plan; evaluated off-shore testing.



Honeywell

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Software Process Consultant

  • May 2007 - Aug 2007

  PROJECT: NASA Orion/Crew Exploration Vehicle (CEV) program Process: For adapting commercial avionics to spacecraft environment, developed training courses on local process model to prepare for CMMI appraisals; worked corrective action for gap analysis deficiencies; constructed training schedules; prepared deployment planning presentations; reported progress metrics. Contracted through Patriot Technical Consulting in Massachusetts and Tandel Systems in Florida. PROJECT: NASA Orion/Crew Exploration Vehicle (CEV) program Process: For adapting commercial avionics to spacecraft environment, developed training courses on local process model to prepare for CMMI appraisals; worked corrective action for gap analysis deficiencies; constructed training schedules; prepared deployment planning presentations; reported progress metrics. Contracted through Patriot Technical Consulting in Massachusetts and Tandel Systems in Florida.



Foliage Software Systems

• Burlington, Massachusetts

• Senior Software Quality Engineer / Auditor

  • Nov 2006 - Mar 2007

  PROJECTS: Helicopter FMS BSD, eFlight Bag, Clinical diagnostics sample DBMS Certification: Evaluated conformance of software life cycle data to DO-178B; participated in SOI reviews. Quality: Audited software development activities and records to software plans and standards; completed audit checklists; prepared audit reports; evaluated requirements, design and test specifications; analyzed problem trends. Process: Identified conformance gaps; developed process documentation to achieve ISO certification. Planning: Evaluated project plans for re-scope impact. Configuration: Wrote SCM procedures; used PVCS for problem tracking and MS SourceSafe for version control.



iRobot

• United States
• Consumer Electronics
• 700 & Above Employee

• Senior Software Quality Engineer / Auditor

  • Jul 2006 - Oct 2006

  PROJECTS: Future Combat System (FCS) program and PackBot product line Quality: Audited development and configuration management activities; analyzed problem trends; evaluated requirements, design and test specifications; completed audit checklists and reported audit findings. Process: Wrote process procedures. Configuration: Audited configuration management activities to AS9100 and CMM; documented CM procedures; used Bugzilla for problem tracking and CVS for version control; participated in Configuration Control Board meetings. Contracted directly to iRobot.



Draper

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Senior Software Quality Engineer / Auditor

  • Jan 2006 - May 2006

  PROJECTS: Trident missile guidance software upgrade and others Quality: Prepared metrics graphs; revised quality plan template and annual audit plan; scheduled audits; audited program management activities; completed audit checklists and reported audit findings. Configuration: Wrote build and release procedures; evaluated configuration management practices; used CVS for version control. Contracted through K2 Partnering Solutions office in Rhode Island. PROJECTS: Trident missile guidance software upgrade and others Quality: Prepared metrics graphs; revised quality plan template and annual audit plan; scheduled audits; audited program management activities; completed audit checklists and reported audit findings. Configuration: Wrote build and release procedures; evaluated configuration management practices; used CVS for version control. Contracted through K2 Partnering Solutions office in Rhode Island.



BAE Systems

• United Kingdom
• Defense and Space Manufacturing
• 700 & Above Employee

• Senior Software Quality Engineer / Auditor

  • Jun 2005 - Dec 2005

  PROJECT: Future Combat Systems (FCS) Program PROBLEM: No defined method was used to measure standards compliance and capability maturity. - ACTION: Improved audit procedures and implemented audit metrics. - IMPACT: Improvements were major contribution to division achieving CMMI level 5. Quality: Defined requirements and managed modifications for audit findings and corrective action tracking database; implemented process improvements for the Quality Management System; maintained an audit schedule; audited software development activities; completed audit checklists and reported audit findings; evaluated requirements specifications and UML data during peer reviews; inspected deliverables. Configuration: Audited software configuration management activities and records to ISO 9001 and CMMI; used IDE for document release control; used Clear Case for version control and Clear Quest for change control. Contracted through Elite Technical Services office in Florida.



Motorola Solutions

• United States
• Telecommunications
• 700 & Above Employee

• Lead Software Quality Engineer / Auditor

  • Dec 2000 - May 2005

  PROJECTS: Telematics and GPS for GM OnStar, Mercedes-Benz, BMW, Volkswagen and Jaguar, Engine Controllers for Ford and Chrysler V-10, Powertrain (transmission controller) electronics for Chrysler and Honda, Interior electronics for Ford and Saab Business unit achieved CMM level 3 PROBLEM: Unvalidated and uncontrolled software releases often had problems only discovered at the start of production. - ACTION: Established quality gate process to quickly verify product release readiness prior to production. - IMPACT: Drastically reduced software process failures and reduced installation rework cost by 50%. Quality: Audited development activities, records and plant operations to software plans and TS-16949 and CMM based procedures; completed audit checklists; prepared audit reports; tracked corrective action; reviewed and approved project plans and test reports; monitored adherence to change control procedures during CCB meetings; inspected testbed configurations, witnessed acceptance tests and authenticated test records for PPAP; conducted numerous release reviews and used defect metrics for risk assessment of customer acceptance during PPAP; inspected release packages and provided risk assessment to program managers; maintained and reported status of quality records; reviewed requirements, design and test specifications; wrote quality assurance plans to APQP model; trained for TS16949 auditing and CMM assessment; prepared SQA budget; supervised several software quality engineers; supported over 200 software engineers, 50 products in production and over a dozen active programs. Supplier: Inspected supplier deliveries; coordinated corrective actions and quality issues with off-shore software supplier teams; conducted on-site surveillance visits to subcontractor facilities for OnStar; reviewed subcontractor procedures.



Motorola Mobility (a Lenovo Company)

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Software Project Manager

  • Aug 1998 - Dec 2000

  PROJECTS: GSM and CDMA Performance Phone product line Successfully deployed first tri-band phone for world-wide use. Successfully deployed first phone with Wireless Application Protocol (WAP) for internet content. PROBLEM: Defects were not addressed expeditiously and releases were plagued with defects. - ACTION: Managed problem analysis cycle time, implemented accurate metrics and objectively reported true situation. - IMPACT: Defect backlog was reduced in a timely manner and product launch criteria and schedule were met. PROBLEM: Adequate process records were not available to support standards certification. - ACTION: Documented schedule analysis and developed comprehensive planning documents. - IMPACT: Complete records were sole source and major contribution to division maintaining CMM level 3. Planning: Produced project management plans for each cellular phone product; created software schedules and Gantt charts. Organizing: Coordinated release activities with hardware, software development and system test teams and program manager; implemented risk mitigation plans; organized Test Readiness Reviews with test teams; helped resolve production issues affected by product software. Controls: Reported status of issues and action items and activity progress at weekly reviews; generated variance reports; tracked progress to schedules in MS Project; coordinated corrective action and recovery planning. Configuration: Used DDTs to track problems and issues; participated in Configuration Control Board meetings to plan software build activities. Tools: Prepared purchase requisitions and justifications for equipment and tools.



Motorola Solutions

• United States
• Telecommunications
• 700 & Above Employee

• Project Management Specialist

  • Jan 1998 - Jul 1998

  PROJECT: Mobile Business Exchange trunked radio switch PROBLEM: Lack of accurate performance measurement and progress reporting to support decision making. - ACTION: Used PERT to graphically define dependencies between WBS elements and visibly identify the critical path. - IMPACT: Improved visibility into controls allowed adjustments to bring project in ahead of schedule and under budget. Planning: Developed and maintained Gantt and PERT charts in MS Project; analyzed resource allocation; coordinated corrective action/recovery planning. Organizing: Coordinated release activities with subcontractor and system test lab; managed Accelerated Life Testing. Controls: Tracked progress to schedules; generated variance reports; reported issues/action item status and activity progress at weekly reviews; used DDTs to track problems and issues; used encryption tool to protect communication with subcontractor. Contracted through AllStaff office in Illinois.



Lockheed Martin

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Deputy Project Manager

  • Sep 1997 - Dec 1997

  PROJECT: European Exchange (EUREX) proposal at Options Clearing Corp. Planning: Produced project management plan and issue tracking procedures; Organizing: Coordinated hiring interviews; generated database to track status of issues and action items; coordinated administrative support. Controls: Tracked progress at weekly reviews; reviewed schedules. Contracted through Risetime office in Illinois. PROJECT: European Exchange (EUREX) proposal at Options Clearing Corp. Planning: Produced project management plan and issue tracking procedures; Organizing: Coordinated hiring interviews; generated database to track status of issues and action items; coordinated administrative support. Controls: Tracked progress at weekly reviews; reviewed schedules. Contracted through Risetime office in Illinois.



Motorola Solutions

• United States
• Telecommunications
• 700 & Above Employee

• Project Management Specialist

  • Jan 1997 - Sep 1997

  PROJECT: system release management (PMO) PROBLEM: New feature deployment was required on schedule to avoid a $25M penalty. - ACTION: Drove corrective action to finish new network feature; Coordinated between finance and engineering. - IMPACT: Customer’s concerns were resolved and contractual obligations were met without penalties. PROBLEM: Next generation of linear power amplifier would reduce production cost by $2M monthly. - ACTION: Drove modification and testing by various teams in order to fast track launch production and field deployment. - IMPACT: Launched production of new amplifier three months early, saving Motorola $6M. Planning: Coordinated corrective action/recovery planning. Controls: Tracked progress to schedules in MS Project; used MS Access database to track issues and actions; reported status of issues, actions and activity progress at weekly reviews. Configuration: Tracked software and hardware changes to the configuration of base station and switch subsystems. Contracted through Technisource office in Illinois.



Nokia

• Finland
• Telecommunications
• 700 & Above Employee

• Software Configuration Engineer

  • Apr 1996 - Jan 1997

  PROJECT: International 5ESS telecommunication switch PROBLEM: Training time for new personnel was extremely long with inconsistent process execution results. ACTION: Analyzed and documented build process activities and supporting tools. IMPACT: Significantly reduced build cycle time, over-time work and training time for new personnel. Improved build process execution with much more consistent results. Configuration: Used shell script tools to build monthly incremental base configurations of approximately 21 million lines of "C" code in over 53,000 files; prepared software loads for lab installation and testing; documented build process procedures; debugged build errors, coordinated code changes; tracked build problem reports; assessed build tool documentation. Contracted through Volt office in Illinois.



Motorola Solutions

• United States
• Telecommunications
• 700 & Above Employee

• Project Engineer

  • Oct 1995 - Apr 1996

  PROJECT: New feature development for EMX2500 telecommunication switch PROBLEM: Lack of accurate performance measurement and progress reporting to support decision making. - ACTION: Established disciplined time tracking and calculated realistic schedule and cost performance forecast. - IMPACT: Improved visibility into controls allowed adjustments to bring projects in ahead of schedule and under budget. Planning: Used AutoPlan to schedule development and test activities for software releases. Controls: Tracked progress to schedules: used Wingz spreadsheet to generate earned value analysis, reported deviations; coordinated resolution of high priority problems; resolved schedule issues with teams. Configuration: Participated in Configuration Control Board meetings to support build planning reviewed installation manuals; edited problem and modification descriptions in release documents. Contracted through Pollack & Skan DataPro office in Illinois.



SEI Information

• Software Development
• 1 - 100 Employee

• Quality Analyst

  • Apr 1995 - Aug 1995

  PROJECT: NavTech's map data base, Configuration: Wrote build procedure manuals for the navigation Application Programming Interface use with C and Visual C++ compilers in DOS and Windows environments; tested a PC based Kiosk system used to download map data on customer data cartridges; tested new map data base releases in the CICS and TSO environments on IBM mainframes; updated JCL programs; tested modifications to various data base tools; designed modifications to Kornshell scripts used with SCCS on RS-6000 servers; produced MS Project schedules.



Siemens Healthineers

• Hospitals and Health Care
• 700 & Above Employee

• V&V Test Engineer

  • Jun 1994 - Apr 1995

  PROJECT: Picture Archiving and Communication System (PACS), Test: Regression tested black-box subsystem interfaces, workstation GUI, system functions and network performance during four major software releases on a testbed of micro-VAX, Macintosh, Sybase, Kodak optical disk jukebox and medical image processing devices; wrote problem reports, Verification and Validation test procedures and test reports; tested film digitizer, video, computed radiology, diagnostic image analysis and slide generation workstations; tested integration of new teleradiology features with network communication; trained in FDA practices; operated X-Ray machine to produce new images. Business unit became Loral Medical Systems in 1995. Contracted through Pollack & Skan DataPro office in Illinois.



Motorola Solutions

• United States
• Telecommunications
• 700 & Above Employee

• Software Quality Engineer

  • Nov 1992 - Jun 1994

  PROJECT: Intelligent Vehicle Highway System (IVHS) in-vehicle route planner with GPS PROBLEM: Defects were not addressed expeditiously and releases were plagued with defects. - ACTION: Managed problem analysis cycle time, implemented accurate metrics and objectively reported true situation. - IMPACT: Defect backlog was reduced in a timely manner and product launch criteria and schedule were met. PROBLEM: 35 software engineers were frustrated with current embedded software development tool environment. - ACTION: Managed acquisition, installation and training for new UNIX based workstations and CASE tool environment. - IMPACT: Productivity, schedule performance, documentation and defect detection were dramatically improved. Quality: Evaluated requirements, design and test specifications and source code during Fagan Inspections; used an automated source code analysis tool to generate Halstead and McCabe metrics; prepared quality metrics showing status of both pre-release and post release product defects; wrote half of the business quality plan. Process: Facilitator on process improvement teams; defined processes and activities; described current informal processes, identified problems and proposed improvements; conducted CMM self-assessment exercises; represented our project on the SEPG committee for the automotive group; assisted preparing a proposal for how to achieve corporate quality and process improvement goals; wrote a policy for product release and a standard template for preparing procedures. Tools: Supervised tool and network administrators; developed a roadmap for software development tools; coordinated tool training; supported 35 software engineers. Configuration: Processed problem reports; planned configuration activities to IEEE Standard 828; defined criteria for product release; reviewed quality metrics for product defects; facilitated team that defined directory structure and make file standards for use with Clear Case tool.



Breeze-Eastern LLC

• United States
• Aviation and Aerospace Component Manufacturing
• 1 - 100 Employee

• Consultant

  • Mar 1992 - May 1992

  PROJECT: Independent Verification and Validation (IV&V) Marketing: Assessed market opportunities; rewrote the corporate brochure; developed approaches and tools to track marketing effort; briefed potential customers on support capabilities. PROJECT: Independent Verification and Validation (IV&V) Marketing: Assessed market opportunities; rewrote the corporate brochure; developed approaches and tools to track marketing effort; briefed potential customers on support capabilities.



Johnson Engineering

• Boulder, Colorado

• System Analyst/Programmer

  • Jul 1991 - Dec 1991

  PROJECT: UNISTIK prototype vehicle controller for Veterans Administration Configuration: Documented the configuration of embedded software for Motorola 68010 microprocessors; developed a configuration tracking tool and problem report data base in dBase III+. Analysis: Began reverse engineering the design from FORTH source code. Planning: planned a test program for DOT certification; produced schedules, PERT charts and budget; wrote sections of a proposal. Contracted directly to Johnson Engineering.



Martin Marietta Astronautics

• System Analyst

  • Jul 1990 - Mar 1991

  PROJECT: Engineering Resource Planning (ERP) information system for Titan launch vehicle productionAnalysis: Wrote sections of the operations concept, system and software requirements specifications; produced data flow, entity relation and function block diagrams for automated scheduling and process management functions; defined engineering process measurement parameters and external interfaces to manufacturing (MACPAC) and financial systems on IBM mainframes.

• Software Engineering Administrator

  • Jun 1989 - Jun 1990

  PROJECT: Flight Telerobotic Servicer (FTS)PROBLEM: Definition of telemetry and BUS data lagged behind analysis of software requirements. - ACTION: Designed an automated data dictionary tool and process to compare requirements to source code. - IMPACT: Accurate interface control and sizing estimation for telemetry and BUS data was achieved.PROBLEM: Interface issues were not coordinated and many defects were not found and corrected before testing. - ACTION: Managed internal technical reviews; tracked corrective action progress and verified resolution of issues.- IMPACT: Improved problem resolution timeliness, prevented qualification problems and avoided additional test cycles.Planning: Wrote software management plan that was accepted by customer with no changes, modeled process controls for DMCS tool; developed task schedules.Organizing: Managed technical peer reviews of software modules.Direction: Directed engineering support activities for the software manager; supervised data dictionary developer and document control/software configuration administrator.Controls: Identified and tracked review action items and tracked corrective action; measured weekly progress for 30 software developers; reported technical performance indicators determined through process metrics implemented in an automated Forms Management System.Configuration: Designed data dictionary tool for interface control and sizing estimation of telemetry and BUS data loading; documented configuration control processes; supervised tools, tracked design changes to configuration records.

• Software Quality Engineer & Auditor

  • Sep 1985 - Jun 1989

  NASA PROJECTS: Magellan (Venus Radar Mapper), Tethered Satellite and Flight Telerobotic ServicerDOD PROJECTS: DARPA Autonomous Land Vehicle and DOD Commlink (satellite laser communication)PROBLEM: Computer laboratories operated without any monitoring of compliance with corporate procedures. - ACTION: Implemented new procedures and performed numerous internal audits in software laboratories. - IMPACT: Improved audit reporting and corrective action response resulted in reduction of government surveillance.Quality: Audited development activities, records and lab facilities; critiqued source code in Pascal, "C" and Assembly; evaluated deliverable requirements, design and test specifications and records for compliance with standards; participated in technical reviews and tracked action items; analyzed design aspects; coordinated compliance issues and corrective action with government personnel; implemented new reporting procedures for software management metrics; audited subcontractor activities; authenticated conduct of formal qualification tests; certified test records; wrote problem reports and verified corrective action; wrote numerous audit and evaluation reports; advised managers of small project on software issues; wrote quality assurance plans in accordance with NASA and DOD standards; prepared SQA input for proposals.Analysis: Collaborated with safety engineers to analyze software safety aspects of Flight Telerobotic Servicer design and wrote a software safety report identifying critical technical issues affecting that manned spacecraft system.Configuration: Recorded software releases; maintained change tracking and reporting system; attended CCB meetings; tracked review action items; wrote CM plans; archived records and media in project library; conducted configuration audits before and after qualification testing; archived baseline configuration records, media and documents in a software library.



US Naval Reserves

• Adelphi, Maryland

• Cryptograhic Technician Interpreter (CTI-1)

  • Feb 1983 - Feb 1986

  OSVET program; Training: Advanced Language Proficiency Course, June 1984, Naval Intelligence Support Center, Washington, D.C. OSVET program; Training: Advanced Language Proficiency Course, June 1984, Naval Intelligence Support Center, Washington, D.C.



Planning Research Corp (Emhart Corp)

• McLean, Virginia

• Test Engineer / Quality Analyst

  • Feb 1985 - Aug 1985

  PROJECT: Royal Saudi Navy Expansion Program (RSNEP) Independent Verification and Validation (IV&V) Test: Performed independent testing of software functions including error handling, route planning and map data base integration and discovered serious defects. Quality: Reviewed specifications; authenticated workstation, command center and network level formal qualification testing on nine VAX 11/785 mainframes; evaluated and reported compliance to military standards and contractual requirements; defined software maintenance requirements; evaluated computer security procedures and intelligence data base design. Configuration: Participated in Change Control Board meetings; verified classification and processing of problem report; as co-chair of software Functional and Physical Configuration Audits and representative of the US Navy, certified FCA/PCA records for acceptance.



Contel Information Systems

• Fairfax, Virginia

• System Analyst/Programmer

  • May 1983 - Feb 1985

  PROJECT: MILSTAR satellite communication system Traffic Load Simulation PROBLEM: Lack of accurate data to characterize traffic load capacity and performance during operational scenarios. - ACTION: Produced a comprehensive data base of major military network characteristics used to model satellite communication system throughput and response time during war gaming scenarios. - IMPACT: Critical design issues were resolved and changes implemented before final configuration of satellite was frozen. Analysis: As a subcontractor to Lockheed, reviewed requirements specifications; analyzed user network requirements, assisted orbital coverage analysis, and war game scenario planning; developed a data base of 9,000 records describing the operational characteristics of major military networks, ground stations and user terminals; ; participated in joint inter-operability working group meetings hosted by a Navy command Programming: Wrote data retrieval and data base reformatting programs in Fortran; produced various report generators in Pascal; operated a VAX 11/750 system during classified information processing; used DISSPLA graphics application to map terminal locations. PROJECT: FAA National Airspace Data Interchange Network (NADIN) System Engineering Technical Assistance (SETA) Analysis: Developed a system specification change matrix for cost impact control; wrote preliminary network management procedures; controlled changes and releases of the system specification.



107th CEWI Battalion, 7th Infantry Division

• Fort Ord, California

• Communications Exploitation Platoon Sergeant

  • Jan 1982 - Dec 1982

  Organized and directed tactical electronic warfare training and operations utilizing the TRQ-30 and TRQ-32 radio intercept systems and the VLQ-4T radio jamming system; deployed on two major division field training exercises and several platoon exercises; wrote operations plans; supervised thirty intercept operators/linguists and four squad leaders; directed deployment of analysis team during a division command post exercise; controlled tactical cryptographic material as the battalion COMSEC custodian. PROBLEM: Quality and focus of technical training failed to challenge team capabilities; moral was low. - ACTION: Organized challenging tactical field exercises and developed comprehensive monthly training plans. - IMPACT: Technical and tactical skills were maintained or improved; moral improved dramatically.



US Army Intelligence & Security Command Field Station

• Misawa Air Base, Japan

• Radiotelephone Intercept Section Supervisor

  • Aug 1979 - Dec 1981

  For a strategic communications intelligence mission, directed intercept and analysis operations; produced intelligence reports; operated sophisticated communications equipment; supervised seven operators; transcribed voice intercept from the target language; reported significant communications activity to national level intelligence consumers; developed detailed technical reports on tactical operations and communication activity during military exercises; coordinated radio intercept target prioritization with higher commands; re-aligned collection activity to improve compliance with intelligence priorities and achieved higher production levels; conducted on the job training for new personnel. PROBLEM: Quality and quantity of intercepted data remained low while staffing decreased. - ACTION: Re-aligned collection activity to radically improve compliance with intelligence priorities. - IMPACT: Productivity increased by 30% and quality of intelligence products improved dramatically.



335th Army Security Agency Company, 9th Infantry Division

• Fort Lewis, Washington

• Unit Training NCO

  • Feb 1978 - Jan 1979

  For the Communications Exploitation and supporting platoons: Organized and managed a comprehensive tactical training for 180 personnel; produced weekly training schedules; coordinated logistics and safety for monthly weapons training; trained on the TLQ-17 and GLQ-3 radio jamming systems; instructed over 100 hours of formal electronic warfare training during monthly Combat Intelligence Training program; supervised two training assistants; assistant operations platoon sergeant. For the Communications Exploitation and supporting platoons: Organized and managed a comprehensive tactical training for 180 personnel; produced weekly training schedules; coordinated logistics and safety for monthly weapons training; trained on the TLQ-17 and GLQ-3 radio jamming systems; instructed over 100 hours of formal electronic warfare training during monthly Combat Intelligence Training program; supervised two training assistants; assistant operations platoon sergeant.



DOD Computer Institute

• Washington Navy Yard, District of Columbia

• Scheduling & Administrative Specialist

  • Sep 1975 - Sep 1976

  Conducted liaison with government agnecies and military commands to coordinate training; produced correspondence and graphic course schedules; compiled course critiques; assisted organizing course schedules; inspected training materials. Conducted liaison with government agnecies and military commands to coordinate training; produced correspondence and graphic course schedules; compiled course critiques; assisted organizing course schedules; inspected training materials.



US Army Procurement Agency-Korea

• YongSan Garrison, Seoul, Korea

• Administrative Supervisor

  • Aug 1973 - Aug 1975

  Supervised mail operations and 3 administrative specialists; directed files and forms management, personnel actions and publications; controlled sensitive procurement records as classified documents custodian; maintained vendor solicitation and bid records as alternate Bidders' Mailing List custodian; disbursed cash and maintained accounting ledger as alternate Imprest Fund Cashier. Supervised mail operations and 3 administrative specialists; directed files and forms management, personnel actions and publications; controlled sensitive procurement records as classified documents custodian; maintained vendor solicitation and bid records as alternate Bidders' Mailing List custodian; disbursed cash and maintained accounting ledger as alternate Imprest Fund Cashier.