Douglas Malcolm
Senior Lecturer of Computing at Kennesaw State University - (CCSE) College of Computing and Software Engineering- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English -
Topline Score
Bio
Kaleigh Kendrick
Doug and I were both hired during a restructuring of the College of Computing and Software Engineering's first year courses. In the more than three years we've worked together I have been impressed with Doug's ability to handle change, juggle an increasing number of responsibilities, and determination to make our courses the best possible experience for the more than 1000 students we serve each semester. Beyond his technical expertise and ability to embrace change, I have enjoyed working with Doug because he's exactly the kind of colleague everyone hopes to have. Doug is thoughtful, helpful, and willing to pitch in without complaint when a teammate or student needs help. When my father died unexpectedly in June, Doug seamlessly handled many of my responsibilities and his own without being asked so that my return to the office didn't involve a backlog of work during a sensitive and difficult time. Above all, Doug is a kind and genuine person who is a pleasure to work with.
Andrea Mathis
I worked with Doug at Georgia Highlands College in the Client Technology Support area. Doug is a detail oriented individual who goes above and beyond to assist faculty and staff. He is a valuable coworker who would be an asset to any team.
Kaleigh Kendrick
Doug and I were both hired during a restructuring of the College of Computing and Software Engineering's first year courses. In the more than three years we've worked together I have been impressed with Doug's ability to handle change, juggle an increasing number of responsibilities, and determination to make our courses the best possible experience for the more than 1000 students we serve each semester. Beyond his technical expertise and ability to embrace change, I have enjoyed working with Doug because he's exactly the kind of colleague everyone hopes to have. Doug is thoughtful, helpful, and willing to pitch in without complaint when a teammate or student needs help. When my father died unexpectedly in June, Doug seamlessly handled many of my responsibilities and his own without being asked so that my return to the office didn't involve a backlog of work during a sensitive and difficult time. Above all, Doug is a kind and genuine person who is a pleasure to work with.
Andrea Mathis
I worked with Doug at Georgia Highlands College in the Client Technology Support area. Doug is a detail oriented individual who goes above and beyond to assist faculty and staff. He is a valuable coworker who would be an asset to any team.
Kaleigh Kendrick
Doug and I were both hired during a restructuring of the College of Computing and Software Engineering's first year courses. In the more than three years we've worked together I have been impressed with Doug's ability to handle change, juggle an increasing number of responsibilities, and determination to make our courses the best possible experience for the more than 1000 students we serve each semester. Beyond his technical expertise and ability to embrace change, I have enjoyed working with Doug because he's exactly the kind of colleague everyone hopes to have. Doug is thoughtful, helpful, and willing to pitch in without complaint when a teammate or student needs help. When my father died unexpectedly in June, Doug seamlessly handled many of my responsibilities and his own without being asked so that my return to the office didn't involve a backlog of work during a sensitive and difficult time. Above all, Doug is a kind and genuine person who is a pleasure to work with.
Andrea Mathis
I worked with Doug at Georgia Highlands College in the Client Technology Support area. Doug is a detail oriented individual who goes above and beyond to assist faculty and staff. He is a valuable coworker who would be an asset to any team.
Kaleigh Kendrick
Doug and I were both hired during a restructuring of the College of Computing and Software Engineering's first year courses. In the more than three years we've worked together I have been impressed with Doug's ability to handle change, juggle an increasing number of responsibilities, and determination to make our courses the best possible experience for the more than 1000 students we serve each semester. Beyond his technical expertise and ability to embrace change, I have enjoyed working with Doug because he's exactly the kind of colleague everyone hopes to have. Doug is thoughtful, helpful, and willing to pitch in without complaint when a teammate or student needs help. When my father died unexpectedly in June, Doug seamlessly handled many of my responsibilities and his own without being asked so that my return to the office didn't involve a backlog of work during a sensitive and difficult time. Above all, Doug is a kind and genuine person who is a pleasure to work with.
Andrea Mathis
I worked with Doug at Georgia Highlands College in the Client Technology Support area. Doug is a detail oriented individual who goes above and beyond to assist faculty and staff. He is a valuable coworker who would be an asset to any team.
Credentials
-
Assessment Foundations
Badgr (now part of Instructure)Apr, 2022- Oct, 2024 -
Data Informed Improvement
Badgr (now part of Instructure)Apr, 2022- Oct, 2024 -
Validity and Reliability Essentials
BadgrMar, 2022- Oct, 2024 -
Rubric Design
BadgrFeb, 2022- Oct, 2024 -
Curriculum Map Design
BadgrNov, 2021- Oct, 2024 -
Student Learning Outcome Essentials
BadgrNov, 2021- Oct, 2024 -
Online Course Facilitation Program
Kennesaw State UniversityNov, 2018- Oct, 2024 -
Apple Certified Macintosh Technician
AppleFeb, 2014- Oct, 2024 -
CompTIA Server+
CompTIAJun, 2010- Oct, 2024 -
CompTIA Network+
CompTIADec, 2003- Oct, 2024 -
CompTIA A+
CompTIAMar, 1999- Oct, 2024 -
Social-Behavioral-Educational (SBE) Comprehensive
CITI ProgramAug, 2023- Oct, 2024
Experience
-
Kennesaw State University - (CCSE) College of Computing and Software Engineering
-
United States
-
Higher Education
-
100 - 200 Employee
-
Senior Lecturer of Computing
-
Jul 2023 - Present
-
-
-
Kennesaw State University
-
United States
-
Higher Education
-
700 & Above Employee
-
Lecturer of Computing
-
Jun 2019 - Jul 2023
-
-
Limited Term Instructor of Computing
-
Aug 2018 - Jun 2019
-
-
-
-
Program Manager
-
Dec 2017 - Jul 2018
-
-
-
Georgia Highlands College
-
United States
-
Higher Education
-
300 - 400 Employee
-
Client Support Specialist
-
Dec 2012 - Dec 2017
Assisting students, faculty and staff with technology issues at Georgia Highlands College while pursuing my Masters in Business Administration and Master of Science in Information Systems from Kennesaw State University. Assisting students, faculty and staff with technology issues at Georgia Highlands College while pursuing my Masters in Business Administration and Master of Science in Information Systems from Kennesaw State University.
-
-
-
Floyd County Schools
-
Floyd County, Georgia
-
Database/Technology Support Specialist
-
Aug 2006 - Apr 2012
Maintain, install, troubleshoot and repair computers at Central Office and Pepperell High. Troubleshoot and repair printers for Floyd County Schools. Manage IBM iSeries and Dell PowerEdge servers. Assist other technicians at schools when necessary. Setup and verify backups for SQL Server and users. Assist users with computer questions and training. Maintain, install, troubleshoot and repair computers at Central Office and Pepperell High. Troubleshoot and repair printers for Floyd County Schools. Manage IBM iSeries and Dell PowerEdge servers. Assist other technicians at schools when necessary. Setup and verify backups for SQL Server and users. Assist users with computer questions and training.
-
-
-
-
Computer Tech/Programmer
-
Jan 2005 - Jul 2006
Updated and provided upkeep for in-house programs, intranet and databases. Upgraded and repaired onsite computers, printers, scan guns and laptops. Assisted with special projects when needed. Troubleshot and supported network and server outages. Diagrammed, researched and programmed custom programming projects. Updated and provided upkeep for in-house programs, intranet and databases. Upgraded and repaired onsite computers, printers, scan guns and laptops. Assisted with special projects when needed. Troubleshot and supported network and server outages. Diagrammed, researched and programmed custom programming projects.
-
-
-
-
Technical Support Representative
-
Nov 2004 - Apr 2005
Trained for primary job function. Assisted callers with technical problems for TaxWise software. Assisted customers with technical problems involving network installations, printing, conversions from previous editions or other software. Trained for primary job function. Assisted callers with technical problems for TaxWise software. Assisted customers with technical problems involving network installations, printing, conversions from previous editions or other software.
-
-
-
-
Network Manager
-
Jan 2004 - Jan 2005
Provided support for approximately three dozen Windows PCs. Maintained server uptime for three medical records systems. Gathered, compiled and verified software licenses. Ensured compliance with software licenses and software needs for employees. Provided various hardware support (barcode scanner, wireless access point). Troubleshot network (wiring, switch and hub) issues, repaired or replace components. Provided support for approximately three dozen Windows PCs. Maintained server uptime for three medical records systems. Gathered, compiled and verified software licenses. Ensured compliance with software licenses and software needs for employees. Provided various hardware support (barcode scanner, wireless access point). Troubleshot network (wiring, switch and hub) issues, repaired or replace components.
-
-
-
Berry College
-
United States
-
Higher Education
-
700 & Above Employee
-
Student Supervisor & Technician
-
1998 - 2004
Assisted students, faculty and staff with computer, networking and printer issues. Assisted students, faculty and staff with computer, networking and printer issues.
-
-
Education
-
2012 - 2018
Kennesaw State University
Master of Science; Master, Information Systems; Business Administration -
1998 - 2004
Berry College
Bachelor of Science, Computer Science
Community
