Experience

Pursell Farms

• United States
• Hospitality
• 1 - 100 Employee

• Managing Director

  • Jan 2022 - Present

  Boutique destination Resort nestled on 3,000+ pristine acres in Alabama providing unrivaled Southern Hospitality, "Farmlinks" one of the Southeast's finest golf courses designed by Robert Trent Jones, Spring House Spa, regionally inspired farm-to table cuisine, a multitude of Orvis instructed activities for inspired & effective meetings, destination weddings, and relaxing leisure getaways. Boutique destination Resort nestled on 3,000+ pristine acres in Alabama providing unrivaled Southern Hospitality, "Farmlinks" one of the Southeast's finest golf courses designed by Robert Trent Jones, Spring House Spa, regionally inspired farm-to table cuisine, a multitude of Orvis instructed activities for inspired & effective meetings, destination weddings, and relaxing leisure getaways.



Omni Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• General Manager

  • Dec 2017 - Jan 2022

  Led this contemporary lifestyle AAA 4 Diamond top producing business traveler 373 room hotel through $30 million renovation. Team produced best Trilogy(financial performance, guest & employee satisfaction) in hotels 45 year history and recognized as best full-service hotel in Charlotte(2019-CRVA). Led this contemporary lifestyle AAA 4 Diamond top producing business traveler 373 room hotel through $30 million renovation. Team produced best Trilogy(financial performance, guest & employee satisfaction) in hotels 45 year history and recognized as best full-service hotel in Charlotte(2019-CRVA).



The Henderson

• Destin, Florida

• General Manager

  • Sep 2015 - Oct 2017

  From ground up, led the successfully opening of Henderson Beach Resort as one of most luxurious resorts in the Southeast and Florida’s Gulf Coast. Created and built a culture to deliver 5 diamond service and ensured a 5 diamond facility product. Created vision and guided the local art gallery project with over 450 original pieces. From ground up, led the successfully opening of Henderson Beach Resort as one of most luxurious resorts in the Southeast and Florida’s Gulf Coast. Created and built a culture to deliver 5 diamond service and ensured a 5 diamond facility product. Created vision and guided the local art gallery project with over 450 original pieces.



Skytop Lodge, LLC

• Skytop, PA

• President & General Manager

  • Mar 2013 - Sep 2015

  Repositioned resort by generating first profitable year in 10 years, doubling stock value, paying shareholder dividends, built bank confidence and home owner confidence, secured funding for multi-million dollar renovation, lead authentic design and construction of guest rooms, suites, cottages, public areas, restaurant, and bar, implemented processes such as: revenue management, central reservations, guest & employee surveys, developed service training, and other industry metrics. Created, led writing and publishing Skytop Lodge book with Arcadia Publishing.



Turnberry Associates

• North Miami-Aventura Florida

• Corporate Director of Operations/Managing Director

  • Jul 2011 - Feb 2013

  Repositioned Turnberry Isle Resort to an independently operated property. Improved EBITDA $2.3 mil and one of the most profitable years in the history of the hotel. Developed and implemented new standards for Turnberry Hotel Brand. Completed renovation of historic Orchid building, redesigned Spa & Fitness with new service offerings. Repositioned Turnberry Isle Resort to an independently operated property. Improved EBITDA $2.3 mil and one of the most profitable years in the history of the hotel. Developed and implemented new standards for Turnberry Hotel Brand. Completed renovation of historic Orchid building, redesigned Spa & Fitness with new service offerings.



Biltmore

• United States
• Hospitality
• 500 - 600 Employee

• Vice President & General Manager

  • Jun 2004 - Jul 2011

  Repositioned Inn to be recognized as one of the best operating hotels in the world. T&L Top 150 in World, Conde Nast Gold list, 95% guest satisfaction, 91% employee satisfaction, unprecedented financial results. Created Lodging Master Plan developing next hotel from concept to complete drawings. Created and launched Spa and Cottage at Biltmore. Created design and completed guest room renovation ahead of schedule and under budget. Developed and launched new culinary concepts, menus, and field to table program. Created partnerships with colleges to promote industry growth.



The Peabody Memphis

• Director of Room Operations

  • Feb 2002 - Jun 2004

  Lead initiative to recapture Mobil 4 Star. Chairman of Standards Committee creating mission, service standards, operating procedures, job descriptions, training programs, auditing systems for 3 Peabody Hotels. Lead initiative to recapture Mobil 4 Star. Chairman of Standards Committee creating mission, service standards, operating procedures, job descriptions, training programs, auditing systems for 3 Peabody Hotels.



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Director of Services

  • Nov 1998 - Feb 2002

  Created and implemented "Hoteling" in Atlanta for 250,000 sq/ft in Class A office space for 4 locations. Created and implemented "Hoteling" in Atlanta for 250,000 sq/ft in Class A office space for 4 locations.



The Ritz-Carlton Hotel Company, L.L.C.

• United States
• Hospitality
• 700 & Above Employee

• Executive Assistant Manager

  • Apr 1996 - Nov 1998

  5 Diamond Executive for Philadelphia, San Juan, Atlanta. Corporate Opening Team for Osaka, St. Thomas, San Juan. Leader of the Year, Employee Loyalty Award, Diffused Teamsters Union Campaign, Opened #1 Resort in Caribbean 5 Diamond Executive for Philadelphia, San Juan, Atlanta. Corporate Opening Team for Osaka, St. Thomas, San Juan. Leader of the Year, Employee Loyalty Award, Diffused Teamsters Union Campaign, Opened #1 Resort in Caribbean



Stouffer/Renaissance Hotels

• Senior Assistant Manager

  • Apr 1988 - Apr 1996

  Progressed from Manager in Training to the youngest Senior Assistant Manager at companies flagship hotel leading #1 Rooms Division in the company out of 40 hotels. Locations: Austin, Nashville, Chicago. Corporate opening team for Atlanta, St. Petersburg-Vinoy, Chicago, D.C-Mayflower. Progressed from Manager in Training to the youngest Senior Assistant Manager at companies flagship hotel leading #1 Rooms Division in the company out of 40 hotels. Locations: Austin, Nashville, Chicago. Corporate opening team for Atlanta, St. Petersburg-Vinoy, Chicago, D.C-Mayflower.