Douglas Chikono, MBA

Cloud Engineer at Columbia College
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Contact Information
us****@****om
(386) 825-5501
Location
Columbia, Missouri, United States, US
Languages
  • English Full professional proficiency
  • Shona Native or bilingual proficiency
  • Swahili Elementary proficiency
  • English Native or bilingual proficiency

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Ronda Copple

Douglas is a hard working, dedicated student. I had pleasure of having him as a student in Accounting I and Accounting II. Douglas is always very pleasant to be around as well as punctual. There isn't a task that when given would not be completed to my satisfaction. Douglas will make an excellent employee for any company.

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Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Cloud Engineer
      • Dec 2018 - Present

      As a Cloud Engineer/Developer, I created Azure DevOps pipeline for CI/CD by leveraging technical proficiency in Bitbucket, Jenkins, and Octopus Deploy. Using Footprints software and Microsoft Azure DevOps platform, I successfully resolved SSO and ticketing issues. I also developed a web application for auditors that reduced paperwork to 80% by enabling auditors to log expenses into the application instead of preparing files.My additional responsibilities included providing IAM on Sitecore content management system and designing SharePoint sites, such as Columbia College student resources portal. While working closely with developers, I led IT Infrastructure development and deployment and performed virtual machine networking configurations in Azure Cloud environment. I also performed single sign-on configurations and implementation of third-party applications with Azure Active Directory. Show less

    • IT Support
      • Jun 2017 - Dec 2018

      As an IT Support Specialist, I formulated, integrated, and updated security policies and procedures while providing remote/onsite IT support services to existing accounts to troubleshoot complaint service tickets. My other tasks included deploying Group Policy Objects (GPOs) and installing Windows security updates/patches on customers' PCs. My strongest achievements included threat hunting and remediation of malicious code, employee onboarding process optimization, and configuration of System Center Data Protection Manager (DPM) 2012 R2. Show less

    • United States
    • Accounting
    • 1 - 100 Employee
    • IT Senior Analyst
      • Jun 2016 - May 2017

      As IT Senior Analyst, I gathered functional requirement specifications and directed the design, development, and deployment of Missouri State Auditor's Office Web Applications using the .Net MVC Framework, C#, VB.Net, HTML, and CSS. By generating reports with SQL Server Reporting Services and SQL Server Business Intelligence Development Studio, I reduced employee expense filing and reimbursement time by 50%. I also administered systems to identify areas for modification and improvement. After testing and debugging applications, I regularly communicated project status with management and project teams. Show less

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Web Developer
      • May 2016 - May 2017

      In this role, as directed by the CEO, I revamped and transformed the entire Marineparents.com website into a more mobile-accessible and dynamic site (www.marineparents.com). Using Bootstrap framework, HTML, and CSS, I enhanced website functionality. To deliver a bug-free website, I removed unwanted lines of code and updated existing code. Moreover, I crafted robust test plans to test and debug applications for continuous improvement. In this role, as directed by the CEO, I revamped and transformed the entire Marineparents.com website into a more mobile-accessible and dynamic site (www.marineparents.com). Using Bootstrap framework, HTML, and CSS, I enhanced website functionality. To deliver a bug-free website, I removed unwanted lines of code and updated existing code. Moreover, I crafted robust test plans to test and debug applications for continuous improvement.

    • United States
    • Higher Education
    • 700 & Above Employee
    • End User Support
      • Jun 2013 - May 2016

      In this role, I installed software on Columbia College faculty and staff computers and prepared laptop/desktop computers for deployment. From installing computers/printers in faculty offices to troubleshooting network and scanner connectivity issues, I consistently delivered exceptional services. In this role, I installed software on Columbia College faculty and staff computers and prepared laptop/desktop computers for deployment. From installing computers/printers in faculty offices to troubleshooting network and scanner connectivity issues, I consistently delivered exceptional services.

    • Non-profit Organizations
    • 300 - 400 Employee
    • IT Support Technician
      • May 2014 - Aug 2015

      As an IT Support Technician, I coordinated the installation and updating of computer software while troubleshooting all network connectivity issues. As an IT Support Technician, I coordinated the installation and updating of computer software while troubleshooting all network connectivity issues.

Education

  • Columbia College
    MBA
    2018 - 2020
  • Columbia College
    BS, Computer Science
    2013 - 2017
  • North Central Missouri College
    AA, Management Information Systems
    2011 - 2012

Community

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