Experience

Infinite Business Technology Solutions (IBTS)

• Zimbabwe
• IT Services and IT Consulting
• 1 - 100 Employee

• Microsoft Dynamics Techno-Functional Consultant

  • Feb 2021 - Present

  AX 2009 Support and configurationD365 Finance and Operations company setup and module configurationsD365 Finance and Operations on premises implementationD365 Finance and Operations functional supportERP Workflows creation for new and existing processesSupervising process and functional design activitiesCreation of the functional requirementsFit gap analysisDriving test planning and executionPerforming diagnostic tests and debugging procedures to optimize systems performanceDocumenting processes, as well as backing up and archiving data



Murowa Diamonds Private Limited

• Zimbabwe
• Mining
• 100 - 200 Employee

• Intern IS&T

  • Jan 2019 - Feb 2020

  3 Tier (Client, Application and Database) problem support and change control e.g. Maptek Vulcan.Daily monitoring and capacity planning for Murowa Diamonds Applications.Disaster Recovery and Business Continuity : Backups and Test Restores on a daily basis.Running training sessions and workshops on existing and new system processes.Optimizing application performance through proactive maintenance.Help-desk support.Administration of network infrastructure.Implementing IT policies and ensuring conformance and compliance.Administration of Murowa communication resources (email, website and IP phones).VMWare and SAN Administration.Microsoft Exchange Server AdministrationERP Administration, Configuration and Customisation - Microsoft Dynamics 365.