Douglas Brewer
Senior Account Manager / Team Lead / Estimator at NewPoint Media Group- Claim this Profile
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Bio
Brian Delaney
Doug is a terrific communicator and has the ability to manage multiple deadlines. He pays attention to the details and the result is flawless work. Doug understands the importance of excellent customer relationships and demonstrates that understanding every day. I would highly recommend him to anyone looking for a team player who gets things done.
Melinda Lanigan
Doug Brewer was our Client Service Representative for The Printing House, owned by Homes & Land. Aside from being very personable, Doug always kept me up to date with our jobs, without my having to ask or prompt for information. He made the submission of jobs to his company very seamless, and if a problem arose, I always knew he would do his best to find a solution quickly and efficiently, while also watching our bottom line. Doug's in-depth knowledge of the printing industry was quite a valuable resource when our sales department would want to print a "special" issue. He would always strive for excellence, and excellence is what we received.
Brian Delaney
Doug is a terrific communicator and has the ability to manage multiple deadlines. He pays attention to the details and the result is flawless work. Doug understands the importance of excellent customer relationships and demonstrates that understanding every day. I would highly recommend him to anyone looking for a team player who gets things done.
Melinda Lanigan
Doug Brewer was our Client Service Representative for The Printing House, owned by Homes & Land. Aside from being very personable, Doug always kept me up to date with our jobs, without my having to ask or prompt for information. He made the submission of jobs to his company very seamless, and if a problem arose, I always knew he would do his best to find a solution quickly and efficiently, while also watching our bottom line. Doug's in-depth knowledge of the printing industry was quite a valuable resource when our sales department would want to print a "special" issue. He would always strive for excellence, and excellence is what we received.
Brian Delaney
Doug is a terrific communicator and has the ability to manage multiple deadlines. He pays attention to the details and the result is flawless work. Doug understands the importance of excellent customer relationships and demonstrates that understanding every day. I would highly recommend him to anyone looking for a team player who gets things done.
Melinda Lanigan
Doug Brewer was our Client Service Representative for The Printing House, owned by Homes & Land. Aside from being very personable, Doug always kept me up to date with our jobs, without my having to ask or prompt for information. He made the submission of jobs to his company very seamless, and if a problem arose, I always knew he would do his best to find a solution quickly and efficiently, while also watching our bottom line. Doug's in-depth knowledge of the printing industry was quite a valuable resource when our sales department would want to print a "special" issue. He would always strive for excellence, and excellence is what we received.
Brian Delaney
Doug is a terrific communicator and has the ability to manage multiple deadlines. He pays attention to the details and the result is flawless work. Doug understands the importance of excellent customer relationships and demonstrates that understanding every day. I would highly recommend him to anyone looking for a team player who gets things done.
Melinda Lanigan
Doug Brewer was our Client Service Representative for The Printing House, owned by Homes & Land. Aside from being very personable, Doug always kept me up to date with our jobs, without my having to ask or prompt for information. He made the submission of jobs to his company very seamless, and if a problem arose, I always knew he would do his best to find a solution quickly and efficiently, while also watching our bottom line. Doug's in-depth knowledge of the printing industry was quite a valuable resource when our sales department would want to print a "special" issue. He would always strive for excellence, and excellence is what we received.
Credentials
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Six Sigma green Belt
Value-TrainMay, 2017- Oct, 2024 -
Integrated Marketing Specialist
Homes & LandJun, 2006- Oct, 2024
Experience
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NewPoint Media Group
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United States
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Advertising Services
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1 - 100 Employee
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Senior Account Manager / Team Lead / Estimator
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Sep 2016 - Present
Manage 50+ Monthly accounts from before order submission through delivery. Point of contact for my Team on any issues they have and how to resolve them quickly and effectively. Prepare estimates to our Franchisee's and assist them in planning specialty product from inception, costing and subsequent production. Manage 50+ Monthly accounts from before order submission through delivery. Point of contact for my Team on any issues they have and how to resolve them quickly and effectively. Prepare estimates to our Franchisee's and assist them in planning specialty product from inception, costing and subsequent production.
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Homes & Land
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United States
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Advertising Services
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100 - 200 Employee
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CSR/Franchise Support Representative
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Oct 2000 - Present
Account Manager for Homes & Land, Commercial, and GoWaiter Accounts.Manage 50+ Homes & Land Franchise accounts, 25+ GoWaiter Franchise accounts, and 100+ Commercial print publications.Managed day to day communications with Clients.Wrote Technical job specification.Communicate with plant and Management as to status of Accounts.Was point person on procedure manuals, Customer manuals, and numerous special projects.Trained other staff on job costing system.Estimating and mailing back up person
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Customer Service Representative
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Oct 1999 - Oct 2000
Customer Service Representative/Team Lead for a sheet fed/web printer that specialized in short to medium run books, catalogs and case bound products. Customer Service Representative/Team Lead for a sheet fed/web printer that specialized in short to medium run books, catalogs and case bound products.
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Various Titles
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Jan 1979 - Oct 1999
Operations ManagerProduction/Scheduling ManagerCS ManagerBindery ManagerPressroom Manager1C and 2C film stripperplatemakerOpti-Copy 70mm film operator and platemaker1C and 2C 20 inch Heidelberg Printing PressBindery equipment - folders, cutters, saddle stitchers, and perfect binders. Operations ManagerProduction/Scheduling ManagerCS ManagerBindery ManagerPressroom Manager1C and 2C film stripperplatemakerOpti-Copy 70mm film operator and platemaker1C and 2C 20 inch Heidelberg Printing PressBindery equipment - folders, cutters, saddle stitchers, and perfect binders.
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Education
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1982 - 1985
Lake Michigan College
Associate's Degree, Associate In Arts
Community
