Theatre Attendant

• Oct 2018 - Present

Usher, ticket scanner, bartender, barista, concessions sales and more. The opportunities for working shows are diverse and challenging, exposing me to new music and live performances that I would otherwise miss out on as we support Vancouver Opera, Ballet BC, Vancouver Symphony Orchestra and other community cultural organizations as well as touring acts. Usher, ticket scanner, bartender, barista, concessions sales and more. The opportunities for working shows are diverse and challenging, exposing me to new music and live performances that I would otherwise miss out on as we support Vancouver Opera, Ballet BC, Vancouver Symphony Orchestra and other community cultural organizations as well as touring acts.

Cashier/Kitchen Attendant

• Mar 2021 - Present

Events Host & Supervisor

• Sep 2018 - Present

COVID Safety Ambassador™ Exam Proctor/Invigilator, InterVISTAS YVR customer surveys. Conference preparation assistance and events hosting for Pacific Dental Conference. Events Host for many other events at Vancouver Convention Centers including Wellness Show, Zoomer Show and 'Conversation With Barack Obama.' Events Host at B.C. Place Stadium for major popular music concerts and sporting events including Rugby Sevens. Bartender and server at UBC Scholar’s Catering events ranging from 150 to 400 attendees.

Docent, Special Events Host

• Mar 2018 - Present

I undertook extensive training on the architecture, history and cultural significance of this world renowned Garden/Museum before being accepted as a Docent (cultural interpreter). My position involves leading guided public tours, providing community and school group tours for the Garden's Education Department and acting as a Special Events Host for public forums and art gallery openings. I undertook extensive training on the architecture, history and cultural significance of this world renowned Garden/Museum before being accepted as a Docent (cultural interpreter). My position involves leading guided public tours, providing community and school group tours for the Garden's Education Department and acting as a Special Events Host for public forums and art gallery openings.

Front-of-House, Audience Relations, Office Teams

• Sep 2018 - Present

International Film Festival Team Member/Leader volunteering at Vancity Theatre, The Cinematheque, Emily Carr University of Art + Design and other venues in support of film screenings, “Sustainable Production Forum” and VIFF Immersed “New Realities In Storytelling” conference. Post-Festival year-round Office Team at Vancity Theatre. International Film Festival Team Member/Leader volunteering at Vancity Theatre, The Cinematheque, Emily Carr University of Art + Design and other venues in support of film screenings, “Sustainable Production Forum” and VIFF Immersed “New Realities In Storytelling” conference. Post-Festival year-round Office Team at Vancity Theatre.

Volunteer Experience Facilitator Crew Chief, Host, Front-of-House etc.

• Feb 2018 - Present

I assist at year-round events for Coastal Jazz including box office, ushering, hosting and selling merchandise. From April to June 2018, I worked pre-festival in the Coastal Jazz Office as the Volunteer Experience Facilitator Crew Chief focused on volunteer recruitment and scheduling. During the Jazz Festival, I worked a wide range of positions including host at the Opening Gala; front-of-house, merchandise sales, and hospitality load-out at the Vogue Theatre; line-up/crowd control at Queen Elizabeth Theatre; audience relations and environment crew at the Art Gallery and David Lam Park; striking stages at Granville Island.

Inventory Committee

• Jul 2018 - Present

Tasks included early morning delivery of cash boxes, point-of-sale tablets for credit card sales, wrist-bands, programs and other supplies. Responsible for safe delivery of high-value items and pick up at the end of each night of the Folk Festival. Investigated and worked to resolve problems associated with ticket/wrist-band sales during the days and delays cashing out in the evenings. Tasks included early morning delivery of cash boxes, point-of-sale tablets for credit card sales, wrist-bands, programs and other supplies. Responsible for safe delivery of high-value items and pick up at the end of each night of the Folk Festival. Investigated and worked to resolve problems associated with ticket/wrist-band sales during the days and delays cashing out in the evenings.

Front-of-House, Bartender

• Jul 2018 - Present

I performed a broad range of front-of-house tasks, working closely with TUTS staff and Board members to provide a very high standard of service to theatre patrons at performances of Broadway-style musicals in the Malkin Bowl, Stanley Park attended by 700-1000 people each night. Certified bartender serving draft beer, wine on tap, canned ciders and coolers, and hot drinks with alcohol. Assisted TUTS staff with crowd control, ID checks and wrist-banding at Live Nation concerts in Malkin Bowl. I performed a broad range of front-of-house tasks, working closely with TUTS staff and Board members to provide a very high standard of service to theatre patrons at performances of Broadway-style musicals in the Malkin Bowl, Stanley Park attended by 700-1000 people each night. Certified bartender serving draft beer, wine on tap, canned ciders and coolers, and hot drinks with alcohol. Assisted TUTS staff with crowd control, ID checks and wrist-banding at Live Nation concerts in Malkin Bowl.

Events Host, Bartender

• Jan 2018 - Present

Events host assisting with setup and strike of seating, merchandise table etc. Floor management and superior service to sponsors and other patrons during the shows. Bartender serving beer, wine and ciders, reconciling cash sales each evening. Lead bartender at the full-day Rogue Festival on Granville Island serving draft beer and wine to a large number of customers throughout the day. Events host assisting with setup and strike of seating, merchandise table etc. Floor management and superior service to sponsors and other patrons during the shows. Bartender serving beer, wine and ciders, reconciling cash sales each evening. Lead bartender at the full-day Rogue Festival on Granville Island serving draft beer and wine to a large number of customers throughout the day.

Host

• Oct 2018 - Jul 2021

Host at Rogers Arena scanning tickets at gates, managing seating sections, working Guest Services desk and other locations at concerts and sports events attended by up to 18,000. Host at Rogers Arena scanning tickets at gates, managing seating sections, working Guest Services desk and other locations at concerts and sports events attended by up to 18,000.

Lead Bartender, Stage Door Security, Office Assistance

• Oct 2018 - Mar 2020

Lead bartender at Quartetti String Quartet Festival Post-Performance reception, responsible for setup and serving premium wines to patrons and performers. Stage Door security monitoring secure entrance and providing access to performers and crew. Office assistance with fundraising mailout. Lead bartender at Quartetti String Quartet Festival Post-Performance reception, responsible for setup and serving premium wines to patrons and performers. Stage Door security monitoring secure entrance and providing access to performers and crew. Office assistance with fundraising mailout.

Venue Captain, Front-of-House

• Sep 2018 - Sep 2019

I was responsible for ticket sales and audience relations at Performance Works and other venues on Granville Island. Each shift required adapting to rotating team-member work-styles with the goal of a smoothly functioning team. Problems with ticket and membership software on ipads required patience and problem solving, successfully processing patron line-ups quickly while maintaining an accurate record of cash and voucher sales. I was responsible for ticket sales and audience relations at Performance Works and other venues on Granville Island. Each shift required adapting to rotating team-member work-styles with the goal of a smoothly functioning team. Problems with ticket and membership software on ipads required patience and problem solving, successfully processing patron line-ups quickly while maintaining an accurate record of cash and voucher sales.

Office Assistance, Distribution

• Nov 2018 - Feb 2019

Office assistance, and distribution of promotional materials leading up to January-February 2019 PuSh Festival. Web searching, data entry, identification of locations for display of PuSh advertising brochures. Continuing support as needed ongoing basis during festival including ushering at events. Office assistance, and distribution of promotional materials leading up to January-February 2019 PuSh Festival. Web searching, data entry, identification of locations for display of PuSh advertising brochures. Continuing support as needed ongoing basis during festival including ushering at events.

Bartender, Host

• Oct 2018 - Oct 2018

2018 Writers Festival bartender at Opening Gala, Champagne Brunch and Afternoon Tea events, responsible for setup, and strike of bar facilities, serving wine, champagne and sherry to sold-out audiences. Crew Captain and team member, supervising and working with volunteers at Granville Island Performance Works. 2018 Writers Festival bartender at Opening Gala, Champagne Brunch and Afternoon Tea events, responsible for setup, and strike of bar facilities, serving wine, champagne and sherry to sold-out audiences. Crew Captain and team member, supervising and working with volunteers at Granville Island Performance Works.

Events Host, Fundraising Liason

• Jan 2018 - Apr 2018

I assisted with drafting fundraising letters and fundraising liason directed to labour associations and unions from this Vancouver based eyecare charity. I was an events host at Seva Canada's 'Motown Meltdown' fundraising event at the Commodore Ballroom. I assisted with drafting fundraising letters and fundraising liason directed to labour associations and unions from this Vancouver based eyecare charity. I was an events host at Seva Canada's 'Motown Meltdown' fundraising event at the Commodore Ballroom.

Employee Labour Relations and Executive Officer

• May 2001 - Oct 2015

Full-time position established by UVIC and CUPE to facilitate collegial and cooperative employee/employer labour relations for UVIC academic and administrative departments. Spokesperson at labour/management meetings and hearings. Participated on and chaired committees including Employment Equity, Health & Safety, Technological & Organizational Change, Mental Health, Personnel Benefits & Pension, Sick Leave & Disability Accommodation. Developed and implemented Joint Job Evaluation Questionnaire and Guidebook; Training, Development and Performance Review Manual and UVIC Employment Guidelines For Employees With A Disability. Researched, interpreted and applied Collective Agreements, BC Employment Standards Act, Human Rights Code, Labour Relations Code and Workers Compensation Act to ensure workplace compliance and effective dispute resolution for workplace issues.

Library Assistant and Supervisor, Music & Media Services

• Nov 1977 - May 2001

I provided front-line services to students, faculty, staff and community users in the McPherson Academic Library at the Music & Audio Collections (now known as Music & Media Services). I hired, trained and supervised unit staff and assisted with unit operations, technical support and collections development. I recommended acquisitions of recordings, films and audio/video equipment on a continuing basis and researched and sourced a regionally significant comprehensive collection of recordings and monographs for academic jazz studies in support of a Social Sciences & Humanities Research Council Grant.