Test and Support Engineer || Ingénieur de Test et Support- Automaticien

• Apr 2020 - Present

Notre objectif : vous guider dans votre transformation digitale avec une solution 100 % web vous permettant de produire votre propre contenu audio et répondre à vos ambitions. Animés par l’innovation constante que nous plaçons au cœur de notre métier, nous consacrons 50 % de notre budget annuel à l’évolution de nos plateformes pour qu’elles vous offrent le meilleur de la technologie et répondent instantanément aux nouveaux codes. Nos ingénieurs inventent chaque jour des solutions… Show more Notre objectif : vous guider dans votre transformation digitale avec une solution 100 % web vous permettant de produire votre propre contenu audio et répondre à vos ambitions. Animés par l’innovation constante que nous plaçons au cœur de notre métier, nous consacrons 50 % de notre budget annuel à l’évolution de nos plateformes pour qu’elles vous offrent le meilleur de la technologie et répondent instantanément aux nouveaux codes. Nos ingénieurs inventent chaque jour des solutions simples, efficaces et sécurisées pour répondre aux besoins des DSI les plus exigeantes. Notre équipe éditoriale, composée de journalistes, de producteurs, de chefs de projets éditoriaux, de responsables d’antenne et de réalisateurs, vous guide ainsi dans la mise en place de votre stratégie éditoriale et vous aide à faire vivre une réelle expérience audio à votre audience cible. Disponible et à l’écoute, nous faisons de vos objectifs notre priorité. -------------------------------------------------------------------------------------------- - QA|| Responsable du QA pour une équipe de 6 développeurs - QAll Mise en place de test automatisé dans le une chaine CI/CD - Utilisation de Robot Framework - Utilisation de Playwright - Redaction de l'ensemble des tests fonctionnels lors des sprints - Maintenance de l'historique de plus de 300 suites de tests automatisées - QA|| Revoir les spécifications du produit et fournir des commentaires au CTO - DevOps|| Responsable du déploiement du code en production - DevOps|| Responsable des alarmes et des avertissement du système (alert manager et prometheus) - DevOps|| Détection et résolution de problème en production sur le cluster kubernetes ( lire et comprendre les logs, relancer les pods en erreurs, remonter les bugs, ...) - Customer Support|| Gérer et mettre à jour le pipeline de testSupport client niveau 1-4 - Customer Support|| Former les membres de l'équipe sur le logiciel - Customer Support|| Intégration client, formation, suivi de projet Show less Notre objectif : vous guider dans votre transformation digitale avec une solution 100 % web vous permettant de produire votre propre contenu audio et répondre à vos ambitions. Animés par l’innovation constante que nous plaçons au cœur de notre métier, nous consacrons 50 % de notre budget annuel à l’évolution de nos plateformes pour qu’elles vous offrent le meilleur de la technologie et répondent instantanément aux nouveaux codes. Nos ingénieurs inventent chaque jour des solutions… Show more Notre objectif : vous guider dans votre transformation digitale avec une solution 100 % web vous permettant de produire votre propre contenu audio et répondre à vos ambitions. Animés par l’innovation constante que nous plaçons au cœur de notre métier, nous consacrons 50 % de notre budget annuel à l’évolution de nos plateformes pour qu’elles vous offrent le meilleur de la technologie et répondent instantanément aux nouveaux codes. Nos ingénieurs inventent chaque jour des solutions simples, efficaces et sécurisées pour répondre aux besoins des DSI les plus exigeantes. Notre équipe éditoriale, composée de journalistes, de producteurs, de chefs de projets éditoriaux, de responsables d’antenne et de réalisateurs, vous guide ainsi dans la mise en place de votre stratégie éditoriale et vous aide à faire vivre une réelle expérience audio à votre audience cible. Disponible et à l’écoute, nous faisons de vos objectifs notre priorité. -------------------------------------------------------------------------------------------- - QA|| Responsable du QA pour une équipe de 6 développeurs - QAll Mise en place de test automatisé dans le une chaine CI/CD - Utilisation de Robot Framework - Utilisation de Playwright - Redaction de l'ensemble des tests fonctionnels lors des sprints - Maintenance de l'historique de plus de 300 suites de tests automatisées - QA|| Revoir les spécifications du produit et fournir des commentaires au CTO - DevOps|| Responsable du déploiement du code en production - DevOps|| Responsable des alarmes et des avertissement du système (alert manager et prometheus) - DevOps|| Détection et résolution de problème en production sur le cluster kubernetes ( lire et comprendre les logs, relancer les pods en erreurs, remonter les bugs, ...) - Customer Support|| Gérer et mettre à jour le pipeline de testSupport client niveau 1-4 - Customer Support|| Former les membres de l'équipe sur le logiciel - Customer Support|| Intégration client, formation, suivi de projet Show less

Graduate Student in Multilingual web development and communication

• Sep 2022 - Present

International Director

• 2018 - 2020

Founded in 2013, Apizee is a CPaaS (Communication Plateform as a Service) provider of real-time web video communication, on all kind of mobile devices, without installation for business applications and based on WebRTC technology. Apizee’s solutions enable businesses and professionals to facilitate internal and external real-time collaboration remotely as well as on-site. These solutions make it possible in particular to provide remote expertise and support for physical goods, customer support… Show more Founded in 2013, Apizee is a CPaaS (Communication Plateform as a Service) provider of real-time web video communication, on all kind of mobile devices, without installation for business applications and based on WebRTC technology. Apizee’s solutions enable businesses and professionals to facilitate internal and external real-time collaboration remotely as well as on-site. These solutions make it possible in particular to provide remote expertise and support for physical goods, customer support in complex sales processes, telemedicine and medical tele-expertise. Apizee’s solutions and APIs are used by Safran Aircraft Engines, Groupe Atlantic, Crédit Agricole, Caisse d’Epargne, Enedis, Eurexo, GCS E-santé Bretagne and many integrators and editors of business applications. More than 150 business customers in France and abroad trust Apizee. -------------------------------------------------------------------------------------------- - Recherche et ouverture de nouveaux partenaires/distributeurs et intégration des SAAS produits pour la distribution - Qualification des projets clients et interactions avec les développeurs afin d'adapter les solutions logicielles aux cas d'usages client - Participation aux RDV client afin d'assurer la bonne livraison des solutions Show less Founded in 2013, Apizee is a CPaaS (Communication Plateform as a Service) provider of real-time web video communication, on all kind of mobile devices, without installation for business applications and based on WebRTC technology. Apizee’s solutions enable businesses and professionals to facilitate internal and external real-time collaboration remotely as well as on-site. These solutions make it possible in particular to provide remote expertise and support for physical goods, customer support… Show more Founded in 2013, Apizee is a CPaaS (Communication Plateform as a Service) provider of real-time web video communication, on all kind of mobile devices, without installation for business applications and based on WebRTC technology. Apizee’s solutions enable businesses and professionals to facilitate internal and external real-time collaboration remotely as well as on-site. These solutions make it possible in particular to provide remote expertise and support for physical goods, customer support in complex sales processes, telemedicine and medical tele-expertise. Apizee’s solutions and APIs are used by Safran Aircraft Engines, Groupe Atlantic, Crédit Agricole, Caisse d’Epargne, Enedis, Eurexo, GCS E-santé Bretagne and many integrators and editors of business applications. More than 150 business customers in France and abroad trust Apizee. -------------------------------------------------------------------------------------------- - Recherche et ouverture de nouveaux partenaires/distributeurs et intégration des SAAS produits pour la distribution - Qualification des projets clients et interactions avec les développeurs afin d'adapter les solutions logicielles aux cas d'usages client - Participation aux RDV client afin d'assurer la bonne livraison des solutions Show less

Graduate Programme FULLSTACK» (niveau 6 || Bac + 3 et 4)

• Oct 2019 - Dec 2019

Le Wagon teaches you all the web stack, from the database to the browser. You will learn the core concepts of object-oriented programming, and structure your software following design patterns like MVC. In addition to mastering back-end programming languages (Ruby, SQL), you will develop your front-end skills using recent techniques like flexbox, CSS grid and learn ES6, the latest version of JavaScript. At the end of the bootcamp, you will be able to build a web product from scratch, design… Show more Le Wagon teaches you all the web stack, from the database to the browser. You will learn the core concepts of object-oriented programming, and structure your software following design patterns like MVC. In addition to mastering back-end programming languages (Ruby, SQL), you will develop your front-end skills using recent techniques like flexbox, CSS grid and learn ES6, the latest version of JavaScript. At the end of the bootcamp, you will be able to build a web product from scratch, design a relational database and build queries with SQL, integrate a 3rd service using an API or scrape HTML data, and be able to learn a new programming language very quickly. Notre formation Développeur Web est une expérience immersive qui vous fait passer de débutant à Développeur Web en 9 semaines. À la fin de la formation, vous saurez construire des applications web fonctionnelles qui répondent aux besoins de vos utilisateurs, vous saurez collaborer avec d'autres Développeurs, Designers et Product Managers avec le bon workflow et les bonnes pratiques web. Show less Le Wagon teaches you all the web stack, from the database to the browser. You will learn the core concepts of object-oriented programming, and structure your software following design patterns like MVC. In addition to mastering back-end programming languages (Ruby, SQL), you will develop your front-end skills using recent techniques like flexbox, CSS grid and learn ES6, the latest version of JavaScript. At the end of the bootcamp, you will be able to build a web product from scratch, design… Show more Le Wagon teaches you all the web stack, from the database to the browser. You will learn the core concepts of object-oriented programming, and structure your software following design patterns like MVC. In addition to mastering back-end programming languages (Ruby, SQL), you will develop your front-end skills using recent techniques like flexbox, CSS grid and learn ES6, the latest version of JavaScript. At the end of the bootcamp, you will be able to build a web product from scratch, design a relational database and build queries with SQL, integrate a 3rd service using an API or scrape HTML data, and be able to learn a new programming language very quickly. Notre formation Développeur Web est une expérience immersive qui vous fait passer de débutant à Développeur Web en 9 semaines. À la fin de la formation, vous saurez construire des applications web fonctionnelles qui répondent aux besoins de vos utilisateurs, vous saurez collaborer avec d'autres Développeurs, Designers et Product Managers avec le bon workflow et les bonnes pratiques web. Show less

Lead Associate

• 2017 - 2018

Leading executive advisory services firm, especially in the mid-market, focused on successfully delivering optimum leadership and executive solutions for clients globally. Core verticals - Technology, Global Manufacturing & Industrials, Business Services, & Healthcare. Deep network and expertise in Private Equity and Aviation / Aerospace / Defense / Government Services. Primary focus on Board, C-Suite, Functional Enterprise Leadership (Technology, Finance & Corporate Development, Business… Show more Leading executive advisory services firm, especially in the mid-market, focused on successfully delivering optimum leadership and executive solutions for clients globally. Core verticals - Technology, Global Manufacturing & Industrials, Business Services, & Healthcare. Deep network and expertise in Private Equity and Aviation / Aerospace / Defense / Government Services. Primary focus on Board, C-Suite, Functional Enterprise Leadership (Technology, Finance & Corporate Development, Business Development, Engineering, Counsel), and P&L Executives. -------------------------------------------------------------------------------------------- - Etudes qualitatives et quantitatives - Présentation, négociation et conclusion de contrats - Identification et proposition de contrats de partenariat avec des entreprises - Gestion de projet dans différents secteurs Show less Leading executive advisory services firm, especially in the mid-market, focused on successfully delivering optimum leadership and executive solutions for clients globally. Core verticals - Technology, Global Manufacturing & Industrials, Business Services, & Healthcare. Deep network and expertise in Private Equity and Aviation / Aerospace / Defense / Government Services. Primary focus on Board, C-Suite, Functional Enterprise Leadership (Technology, Finance & Corporate Development, Business… Show more Leading executive advisory services firm, especially in the mid-market, focused on successfully delivering optimum leadership and executive solutions for clients globally. Core verticals - Technology, Global Manufacturing & Industrials, Business Services, & Healthcare. Deep network and expertise in Private Equity and Aviation / Aerospace / Defense / Government Services. Primary focus on Board, C-Suite, Functional Enterprise Leadership (Technology, Finance & Corporate Development, Business Development, Engineering, Counsel), and P&L Executives. -------------------------------------------------------------------------------------------- - Etudes qualitatives et quantitatives - Présentation, négociation et conclusion de contrats - Identification et proposition de contrats de partenariat avec des entreprises - Gestion de projet dans différents secteurs Show less

Assistant Distribution Manager

• 2016 - Aug 2017

Ensure a safe work environment by leading safety programs, ensuring associates receive safety training and certifications, enforcing safety procedures, and addressing safety issues. Create and implement technical, professional and leadership development plans for associates and team leads. Utilize effective coaching, teaching and training to develop successful team members. Provide input into performance assessments of each team member and recommend appropriate action such as… Show more Ensure a safe work environment by leading safety programs, ensuring associates receive safety training and certifications, enforcing safety procedures, and addressing safety issues. Create and implement technical, professional and leadership development plans for associates and team leads. Utilize effective coaching, teaching and training to develop successful team members. Provide input into performance assessments of each team member and recommend appropriate action such as promotions, counseling and termination. Assist Distribution Center Manager with performance conversations. Assist with coaching, counseling and discipline to hold associates accountable for performance. Execute on daily operations including monitoring of productivity and quality, process troubleshooting and all other activities required to ensure safety, inventory accuracy, on-time deliveries and exceptional customer satisfaction. Aid in inventory control training and execution of cycle counts and physical inventory counts to ensure that inventory is accurate and organized. Assist with controlling and maintaining company’s physical assets (building, material handling equipment, fleet, inventory, etc.). Assist with records and reports regarding activity are prepared on a timely basis and effectively maintained. Show less Ensure a safe work environment by leading safety programs, ensuring associates receive safety training and certifications, enforcing safety procedures, and addressing safety issues. Create and implement technical, professional and leadership development plans for associates and team leads. Utilize effective coaching, teaching and training to develop successful team members. Provide input into performance assessments of each team member and recommend appropriate action such as… Show more Ensure a safe work environment by leading safety programs, ensuring associates receive safety training and certifications, enforcing safety procedures, and addressing safety issues. Create and implement technical, professional and leadership development plans for associates and team leads. Utilize effective coaching, teaching and training to develop successful team members. Provide input into performance assessments of each team member and recommend appropriate action such as promotions, counseling and termination. Assist Distribution Center Manager with performance conversations. Assist with coaching, counseling and discipline to hold associates accountable for performance. Execute on daily operations including monitoring of productivity and quality, process troubleshooting and all other activities required to ensure safety, inventory accuracy, on-time deliveries and exceptional customer satisfaction. Aid in inventory control training and execution of cycle counts and physical inventory counts to ensure that inventory is accurate and organized. Assist with controlling and maintaining company’s physical assets (building, material handling equipment, fleet, inventory, etc.). Assist with records and reports regarding activity are prepared on a timely basis and effectively maintained. Show less

Logistics Specialist

• Sep 2007 - Aug 2017

Experience with: Supply policies and procedures, Air Force property accounting, stock and inventory control, accountability and responsibility, principles of property accounting through manual or automated data processing (ADP), storage methods, warehouse control (receipt, issue, and disposal), materiel handling techniques, methods of preparing and maintaining supply records, manual and automated supply accounting systems, logistics principles and interactions (supply, maintenance… Show more Experience with: Supply policies and procedures, Air Force property accounting, stock and inventory control, accountability and responsibility, principles of property accounting through manual or automated data processing (ADP), storage methods, warehouse control (receipt, issue, and disposal), materiel handling techniques, methods of preparing and maintaining supply records, manual and automated supply accounting systems, logistics principles and interactions (supply, maintenance, transportation, and procurement), hazardous material and waste procedures; and supply deployment or contingency operations.

Hazardous Material Specialist

• 2013 - 2016

My primary duties as the Hazmat Material Specialist for the 158th Fighter Wing include to develop, implement, and enforce safety programs and protocols.Perform safety inspections and ensuring compliance with OSHA safety standards including knowledge of federal, state and local safety regulations, protocols, and/or procedures.Knowledge of transport and disposal procedures for safe handling of toxic gases, infectious materials, and other hazardous substances.Classify hazardous materials and… Show more My primary duties as the Hazmat Material Specialist for the 158th Fighter Wing include to develop, implement, and enforce safety programs and protocols.Perform safety inspections and ensuring compliance with OSHA safety standards including knowledge of federal, state and local safety regulations, protocols, and/or procedures.Knowledge of transport and disposal procedures for safe handling of toxic gases, infectious materials, and other hazardous substances.Classify hazardous materials and provide input on management plans and then reviewing the inventory statements and procedures from sections responsible for handling, storing, or transporting hazardous materials.

Instructor

• Aug 2010 - May 2012

Served as an Instructor for Combat Airmen Skills Training and Airmen Leadership School satellite course. I developed lessons plans that prepared students for the test and exams that they would need to take. By maintaining a professional appearance and being a positive role model I was able to create a comfortable learning environment , manage student behavior and keep myself enthusiastic about teaching these very important courses.

Human Resources Specialist

• Jan 2009 - Aug 2010

As the unit deployment manager my responsibility was to conduct all administrative functions for 300+ troops and their equipment that are deployed to accomplish the Air Force mission in peace or wartime scenarios. Was responsible for the accounting and deployment of logistical items and equipment for Air Force operations. Acted as a liaison between other Air Force units that have mobility designations for health assessment of troops and individual medical readiness databases to ensure that unit… Show more As the unit deployment manager my responsibility was to conduct all administrative functions for 300+ troops and their equipment that are deployed to accomplish the Air Force mission in peace or wartime scenarios. Was responsible for the accounting and deployment of logistical items and equipment for Air Force operations. Acted as a liaison between other Air Force units that have mobility designations for health assessment of troops and individual medical readiness databases to ensure that unit troops have updated immunization records.

Project Managment

• Oct 2015 - Jan 2016