Experience

OptimalShip

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• General Manager/International Director of Sales

  • 2016 - Present

  OptimalShip is an authorized DHL Express Service Provider. We provide aggressively discounted international shipping rates, sales support and invoicing that may be customized to fit customers' needs. DHL is the International Shipping expert and ships to over 220 countries with more than 120,000 destinations. DHL Express provides unparalleled international transportation services, including in-air customs clearance, operations and logistics efficiency and tracking support. OptimalShip is an authorized DHL Express Service Provider. We provide aggressively discounted international shipping rates, sales support and invoicing that may be customized to fit customers' needs. DHL is the International Shipping expert and ships to over 220 countries with more than 120,000 destinations. DHL Express provides unparalleled international transportation services, including in-air customs clearance, operations and logistics efficiency and tracking support.



Black Canyon Consulting

• Rigby, Idaho

• Business Owner

  • 2010 - Present

  We provide business planning and marketing strategy consulting services to help businesses become even more successful. Planning and management control. Reports design. Profits and loss analysis. KPI tracking and development. Budgetary control. Costs analysis and expenses optimization. New project development, implementation, and control. We provide business planning and marketing strategy consulting services to help businesses become even more successful. Planning and management control. Reports design. Profits and loss analysis. KPI tracking and development. Budgetary control. Costs analysis and expenses optimization. New project development, implementation, and control.



Clear Insights

• United States
• Market Research
• 1 - 100 Employee

• Director of Operations

  • 2014 - 2016

  Zylun Insights is a consumer insights corporation with the mission of bringing clarity to the most pressing problems organizations face. Through the application of industry-leading market and public opinion survey research methods, we are committed to contributing value to the clients with whom we work, our employees and the communities of which we are a part. At Zylun Insights, we are committed to the highest service, quality and ethical standards to be found in the market research and insights industry. We maintain a respectful and comfortable office environment, work hard and believe in having a great time. Show less



Melaleuca:The Wellness Company

• Personal Care Product Manufacturing
• 700 & Above Employee

• Director of Customer Assistance

  • 2007 - 2010

  Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind. This revolutionary system is changing the way hundreds of thousands of people shop by eliminating middlemen and reducing marketing and distribution costs. This enables the company to spend more on research and high-quality, ecologically-sensible ingredients, while maintaining reasonable prices. Show less



Opinionology

• Market Research
• 100 - 200 Employee

• Contact Center Director

  • 2002 - 2007

  At Opinionology (formerly Western Wats), it's the questions that drive us. They should - each year we ask over 300 million of them! Since 1987, Opinionology has helped market researchers worldwide gather opinions from consumers and professionals. The collected information is used by business and government to increase understanding and improve our world. Opinionology's unique combination of intelligent process, research expertise, operational excellence and innovative technology has delivered unparalleled value to thoughtful organizations for over 20 years. Opinionology maintains online research panels in North America and Europe. We also manage a host of modern telephone interviewing centers throughout the US and the Philippines. Opinionology specializes in online, mobile, and telephone survey administration, and provides advanced survey reporting and analytics. Opinionology operates globally from the US, Canada, and Philippines, employing thousands of team members worldwi Show less



Idaho Department of Correction

• Government Administration
• 400 - 500 Employee

• Network Administrator

  • 1999 - 2002

  • Established network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designed router administration, including interface configuration and routing protocols. • Managed and maintained 11 Local Area Network Servers (LAN) with over 300 workstations and peripherals throughout South-East Idaho. • Established network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planned and executed the selection, installation,configuration,and testing of equipment; defined network policies and procedures; established connections and firewalls. • Maintained network performance by performing network monitoring, analysis, and performance tuning; troubleshoot network problems; escalating problems to vendor. • Prepared users by designing and conducting training programs; providing references and support. Show less