Doug Williams
Director, Business Operations at TMT Insights- Claim this Profile
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Bio
Experience
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TMT Insights
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United States
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Business Consulting and Services
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1 - 100 Employee
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Director, Business Operations
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Jan 2022 - Present
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Anuvu
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United States
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Telecommunications
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500 - 600 Employee
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Consultant
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May 2021 - Dec 2021
Anuvu is in the business of InFlight Entertainment Distribution. My responsibilities were to review processes from licensing and ordering to delivery and billing. Recommendations delivered for improving the critical path from Licensing process to delivery to Airline Platform OEM. Started working on PO Request process to the invoicing of clients/customers and transitioned to continuing this project as a member of TMT Insights. Anuvu is in the business of InFlight Entertainment Distribution. My responsibilities were to review processes from licensing and ordering to delivery and billing. Recommendations delivered for improving the critical path from Licensing process to delivery to Airline Platform OEM. Started working on PO Request process to the invoicing of clients/customers and transitioned to continuing this project as a member of TMT Insights.
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Deluxe
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United States
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Entertainment Providers
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700 & Above Employee
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Director, Digital Business Operations
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Apr 2020 - Mar 2021
Assist in business and development roadmap of new and current business platforms. Keeping an eye on integration of services from business platform to billing platform. Liaise with Sales and Operations as new customers are onboarded into our business systems. Ensure that all contractual and SOW requirements are being met. Manage operations reports and billing processes for customers. Identify problems and provide expertise on problem-solving and immediate solutions for deliveries of product and invoicing of services. Create and update documentation for rates and services for our customers Show less
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Sony DADC New Media Solutions
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United States
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Movies, Videos, and Sound
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Director, Digital Business Operations
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Oct 2009 - Mar 2020
Oversee and manage multiple digital supply chain customer accounts. Liaise with Sales and Business Development as new customers are onboarded into our business systems. Ensure that all contractual and SOW requirements are being met. Manage operations reports and billing processes for customers. Identify problems and provide expertise on problem-solving and immediate solutions for deliveries of product and invoicing of services. Create and update documentation for rates and services for our customers Show less
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Ascent Media
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Australia
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Media Production
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1 - 100 Employee
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Director, Digital Business Operations
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Feb 2004 - Oct 2009
Worked directly with VP Business Development for Digital Media. Responsible for managing all digital services accounts between Sales, Operations and Billing. Worked directly with VP Business Development for Digital Media. Responsible for managing all digital services accounts between Sales, Operations and Billing.
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Telecine Operations Manager
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Jan 1997 - Oct 2003
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Education
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Santa Monica College