Experience

AmeriGuard Security

• United States
• Security and Investigations
• 1 - 100 Employee

• Access Control Supervisor

  • Aug 2017 - Present

  Still at the same facility as my previous position, but in August 2017, AmeriGuard Security Services took over the contract. I continue the duties I had with BCSI, Frontline, and Xcel. • Customer relations when dealing with site visitors, contractors, and government employees • Local point person for issues concerning the Physical Access Management (PAM) System – a proprietary access request computer program • Enrolling/Sponsoring all employees and contractors into the HSPD-12 Federal Credential program and then, issuing said credentials upon arrival • Administrative duties including maintaining multiple spreadsheets, copying, filing—both digital and physical—and drafting memos • Responsible for updating and maintaining local wiki site in regards to badging, access (PAM), and parking • Working with the Lenel OnGuard Alarm Monitoring system and training others in its functions • Conducting federal Security Guard Information Manual (SGIM) Training classes for new hires as well as refresher training for active officers • Tracking monthly training requirements and ensuring they are completed on schedule • Creating/revising out of date training exams and submitting to corporate office for approval • Direct supervision of anywhere between 1-14 officers per shift • Payroll duties – tracking hours worked for all officers and submitting all payroll pay discrepancies to the home office for processing • Scheduling - Responsible for completing the weekly work schedule for 50+ officers. This includes balancing hours and filling gaps Show less



Self

• Switzerland
• Business Consulting and Services

• Writer / Editor / Blogger / Author

  • Jan 2008 - Present

  I have been writing since elementary school, but in 2008 I started sharing my writing with the online world. Here are some of my creative accomplishments: • In 11/2014, published the Young Adult novel, Great Big World: The Trouble with Dr. Beamo • Published nine articles for the website The Retroist • One half of The Hodgepodge Podcast since 9/2013 • Have maintained review blog, Doug’s Reviews since 2008 • Co-edited 5 novels Skills Used Writing, Editing, Web Publishing, Web Design, Audio & Video editing, Graphic Design, Meeting Deadlines Show less



Xcel Protective Services, Inc.

• United States
• Security and Investigations
• 1 - 100 Employee

• Access Control Supervisor

  • Jul 2016 - Aug 2017

  Still at the same facility as my previous position, but in July 2016, Xcel Protective Service took over the contract. I continue my duties I had with BCSI & Frontline. • Customer relations when dealing with site visitors, contractors, and government employees • Local point person for issues concerning the Physical Access Management (PAM) System – a proprietary access request computer program • Enrolling/Sponsoring all employees and contractors into the HSPD-12 Federal Credential program and then, issuing said credentials upon arrival • Administrative duties including maintaining multiple spreadsheets, copying, filing—both digital and physical—and drafting memos • Responsible for updating and maintaining local wiki site in regards to badging, access (PAM), and parking • Working with the Lenel OnGuard Alarm Monitoring system and training others in its functions • Conducting federal Security Guard Information Manual (SGIM) Training classes for new hires as well as refresher training for active officers • Tracking monthly training requirements and ensuring they are completed on schedule • Creating/revising out of date training exams and submitting to corporate office for approval • Direct supervision of anywhere between 1-14 officers per shift • Payroll duties – tracking hours worked for all officers and submitting all payroll pay discrepancies to the home office for processing • Scheduling - Responsible for completing the weekly work schedule for 50+ officers. This includes balancing hours and filling gaps Show less



FRONTLINE SECURITY SERVICES

• Security and Investigations
• 1 - 100 Employee

• Access Control Supervisor

  • Jul 2014 - Jul 2016

  Still at the same facility as my previous position, but in July 2014, Frontline Security Services took over the contract. I continue my duties I had with BCSI. • Customer relations when dealing with site visitors, contractors, and government employees • Local point person for issues concerning the Physical Access Management (PAM) System – a proprietary access request computer program • Enrolling/Sponsoring all employees and contractors into the HSPD-12 Federal Credential program and then, issuing said credentials upon arrival • Administrative duties including maintaining multiple spreadsheets, copying, filing—both digital and physical—and drafting memos • Responsible for updating and maintaining local wiki site in regards to badging, access (PAM), and parking • Working with the Lenel OnGuard Alarm Monitoring system and training others in its functions • Conducting federal Security Guard Information Manual (SGIM) Training classes for new hires as well as refresher training for active officers • Tracking monthly training requirements and ensuring they are completed on schedule • Creating/revising out of date training exams and submitting to corporate office for approval • Direct supervision of anywhere between 1-14 officers per shift • Payroll duties – tracking hours worked for all officers and submitting all payroll pay discrepancies to the home office for processing • Scheduling - Responsible for completing the weekly work schedule for 50+ officers. This includes balancing hours and filling gaps Show less



BCSi Security

• Access Control Supervisor

  • May 2009 - Jul 2014

  At BCSI, I worked as a supervisor in the access control office. I was responsible for approving and denying access requests to the site as well as enrolling and issuing federal credentials to federal employees and contractors. I was also fully trained and licensed armed security officer. My duties and accomplishments there included: • Working with and supporting both fellow officers and federal security supervisors in controlling access to the site and maintaining security protocols • Local point person for issues concerning the Physical Access Management (PAM) System – a proprietary access request computer program • Enrolling/Sponsoring all employees and contractors into the HSPD-12 Federal Credential program and then, issuing said credentials on arrival • Administrative duties including maintaining multiple spreadsheets, copying, filing—both digital and physical—and drafting memos • Responsible for updating and maintaining local wiki site in regards to badging, access (PAM), and parking • Identifying and assigning monthly training requirements • Conducting federal Security Guard Information Manual (SGIM) Training for new hires as well as refresher training for active officers • Tracking monthly training and ensuring it is completed on schedule • Creating/revising out of date training exams and submitting to corporate office for approval • Direct supervision of a staff of 8-13 officers • Customer relations when dealing with site visitors and employees Show less



AtoZ Media

• United Arab Emirates
• Media Production

• Production Manager

  • Sep 2007 - Jan 2008

  At A to Z Media, I worked directly with company clients as a broker with manufacturing plants, working with the customer from delivery of parts through to shipping, helping them realize their CD/DVD projects. My duties while I was there included: • Spearheading production assignments handed out by the VP of Production (over 100 projects total) • Communicating with clients and vendors by phone and e-mail throughout production to deliver projects in a timely manner • Providing support to clients after shipment including updates on product delivery • Providing inventory management and shipment of leftover product • Quoting production costs to new clients when needed • Invoicing clients and receiving payment at the conclusion of jobs Show less



Sanctuary Records Group

• United Kingdom
• Musicians

• Production Manager

  • Mar 2003 - Aug 2007

  As a Production Manager at Sanctuary, I was responsible for coordinating the manufacture of over 400 CD & DVD projects across five of the company's sub-labels. From 3/2003-3/2006, I worked in the Raleigh, NC office before being transferred to New York in April of 2006. Some of my accomplishments and responsibilities during my time there included: • Working directly with both external, (artist management, sub-label representatives), and internal, (product managers, sales team), clients in order to deliver projects on time • Streamlining and monitoring the transfer of over 300 catalog titles from three acquired record labels • Creating and maintaining reorder documents, production timelines, and release schedules • Maintaining detailed job jackets for each project assigned, including bills of materials, cost per unit analysis, and cataloging information • Inventory Management duties including placing both initial and re-orders for both production parts and finished product • Managing both physical and digital filing systems • In conjunction with Design and Marketing teams, refining and proofing artwork and liner notes prior to sending files to print vendor • Closely assisting and backing up the head of the production department when needed Show less