Doug Sandell
Conference and Events Operations Manager at Voyages Indigenous Tourism Australia- Claim this Profile
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Bio
Credentials
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Certificate IV Work Health & Safety
Charles Darwin UniversityDec, 2014- Nov, 2024
Experience
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Voyages Indigenous Tourism Australia
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Australia
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Hospitality
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200 - 300 Employee
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Conference and Events Operations Manager
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Mar 2014 - Present
I currently work in a world-class conference facility that inspires delegates with high-impact events and once-in-a-lifetime experiences. The iconic location ignites passion and inspires team building. My role is to ensure all contractual agreements are met. I manage KPIs to drive profitability and build relationships with clients and business partners. Other duties include hosting site inspections, maintaining brand standards and financial reporting.
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Assistant Food and Beverage Manager
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Nov 2013 - Mar 2014
My main food and beverage role was to manage the operation of the Sounds of Silence outdoor dining experience. This was a multi-million dollar operation, entered into the Australian Tourism hall of fame and was aimed at delivering an unforgettable evening of dining under the Central Australian night sky. My role also included monitoring satisfaction reports to enhance guest experience. My successes in this role included improving operational efficiency by driving change and facilitating training.
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Security Officer
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Jan 2010 - Aug 2010
My role included crowd control, personal searching and managing media hubs. I worked in nightclubs, bars and stadiums. I also used my knowledge to become a long distance tutor for spectator safety training courses. My role included crowd control, personal searching and managing media hubs. I worked in nightclubs, bars and stadiums. I also used my knowledge to become a long distance tutor for spectator safety training courses.
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Bar and Events Co-ordinator
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Sep 2009 - Aug 2010
This role involved managing the entertainment offered by a multiple outlet licensed venue. I had to plan the weekly entertainment schedule plus organising larger external events. This role utilised my negotiation skills as it was a charity organisation. This role involved managing the entertainment offered by a multiple outlet licensed venue. I had to plan the weekly entertainment schedule plus organising larger external events. This role utilised my negotiation skills as it was a charity organisation.
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Education
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University of Surrey
Bachelor’s Degree, Music