Experience

LMP

• United States
• Plastics and Rubber Product Manufacturing
• 100 - 200 Employee

• MidWest Cyber Operations Chief

  • Sep 2012 - Present



MasterCard

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Director / Business Leader Information Security Operations

  • Jun 2011 - Sep 2012

  Direct Technical Services Level 2 and Level 3 Teams in St. Louis Mo., Waterloo Belgium and Chennai India. Coordinate the implementation of all network security devices such as nCiphers, Hardware Security Modules, netScalers, BlueCoat, MIPs (Point of Service devices) and other peripheral security devices globally, with the support of Level 3 support teams in St. Louis and Waterloo.Level 2 is staffed 24x7 by the Chennai Team with a Manager located in St. Louis. Their focus is to resolve issues escalated from the Level 1 team and all break-fix issues, complete the installation and upgrades of all 1800+ MIPs, implement role based authorizations and escalate to the Level 3 team and On-Call Manager as needed.Level 3 staff resolves all network security issues globally, refine processes, remediate all audit issues and assist other network teams.



Missouri Air National Guard

• United States

• Information Systems Manager

  • Nov 2003 - Feb 2011



239th Combat Communications Squadron

• Information Systems Manager

  • 1978 - 2011