Experience

Digital DataVoice | DDV is NOW Waterfield Technologies!

• United States
• Telecommunications
• 1 - 100 Employee

• Vice President of Sales

  • Mar 1998 - Present

  Doug Nelson helps customers identify opportunities, plan solutions, implement projects and address project challenges that accompany comprehensive engagements. He is a mentor of Strategic Account Selling, Territory Management, and Business Planning processes. He regularly participates in Partner tradeshows and joint customer presentations for national conferences. As the Vice President of Sales at Digital DataVoice, Doug evangelizes contact center automation practices. This includes… Show more Doug Nelson helps customers identify opportunities, plan solutions, implement projects and address project challenges that accompany comprehensive engagements. He is a mentor of Strategic Account Selling, Territory Management, and Business Planning processes. He regularly participates in Partner tradeshows and joint customer presentations for national conferences. As the Vice President of Sales at Digital DataVoice, Doug evangelizes contact center automation practices. This includes facilitating design and implementation of assisted and self-service applications that optimize the servicing of end customer inquiries. Prior to joining DDV in 1998, Doug spent 11 years with GE Capital IT Solutions and GE Capital Consulting. He was the managing director of the Enterprise Automation practice at GE Capital Consulting. There, he was responsible for opening a sales territory, establishing a new branch office and overseeing a newly established Advanced Solutions Group that focused on document imaging, workflow and document management solutions. Many of the Six Sigma practices he adopted there have transferred to the DDV team. Outside of the office, Doug is a walleye fisherman and golfer. Show less Doug Nelson helps customers identify opportunities, plan solutions, implement projects and address project challenges that accompany comprehensive engagements. He is a mentor of Strategic Account Selling, Territory Management, and Business Planning processes. He regularly participates in Partner tradeshows and joint customer presentations for national conferences. As the Vice President of Sales at Digital DataVoice, Doug evangelizes contact center automation practices. This includes… Show more Doug Nelson helps customers identify opportunities, plan solutions, implement projects and address project challenges that accompany comprehensive engagements. He is a mentor of Strategic Account Selling, Territory Management, and Business Planning processes. He regularly participates in Partner tradeshows and joint customer presentations for national conferences. As the Vice President of Sales at Digital DataVoice, Doug evangelizes contact center automation practices. This includes facilitating design and implementation of assisted and self-service applications that optimize the servicing of end customer inquiries. Prior to joining DDV in 1998, Doug spent 11 years with GE Capital IT Solutions and GE Capital Consulting. He was the managing director of the Enterprise Automation practice at GE Capital Consulting. There, he was responsible for opening a sales territory, establishing a new branch office and overseeing a newly established Advanced Solutions Group that focused on document imaging, workflow and document management solutions. Many of the Six Sigma practices he adopted there have transferred to the DDV team. Outside of the office, Doug is a walleye fisherman and golfer. Show less



GE Capital Consulting

• St Paul

• Managing Partner

  • Jan 1994 - Dec 1998



Ameridata

• Sales Manager

  • Jan 1987 - Jan 1994