Doug Morrison
Dispatch Manager at Academy Locksmith- Claim this Profile
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Bio
Experience
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Academy Locksmith
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United States
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Security and Investigations
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1 - 100 Employee
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Dispatch Manager
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Jul 2011 - Present
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Office Manager
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2003 - 2008
My relevant experience includes Sales, Service Management, Human Resource field, Dispatch, Logistics, Customer Service, Driver, and Data Entry. My experience also includes supervising up to 500 employees, clients and every aspect of operations. This also included interviewing, hiring, training, letting go; all aspects of payroll, all logistics of routing for our clients needs; and all on a daily basis selling our services to our clients . All the while balancing company standards and stellar customer service Key strengths of mine include superior time management, the processing of time sensitive documents. I carry the ability to multi-task all general office duties with speed and accuracy while successfully motivating staff and meeting deadlines. I work well independently or as part of team. Additionally I am able to evaluate a situation, promptly form a plan and bring closure. The one thing I find most important when dealing with employees, clients and/or the public is the ability to present a professional image at all times. Show less
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Customer Service Advisor
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Apr 2002 - Mar 2003
Provided customer maintenance services and helped with any questions or concerns they had about the different products sold to best serve their needs. Provided customer maintenance services and helped with any questions or concerns they had about the different products sold to best serve their needs.
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Education
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Santa Ana College
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Esperanza High School
General Ed