Doug Hope

ERP Program Manager at Mackays Group
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Contact Information
us****@****om
(386) 825-5501
Location
AU
Languages
  • English -

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Experience

    • Australia
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • ERP Program Manager
      • Nov 2020 - Present

    • Australia
    • Utilities
    • 700 & Above Employee
    • Delivery Stream Lead
      • Aug 2018 - Oct 2020

    • Australia
    • Airlines and Aviation
    • 700 & Above Employee
    • Project Manager
      • Feb 2007 - 2017

      Managed a variety of large and small projects from conception, through business case approval and on to delivery. Managed a variety of large and small projects from conception, through business case approval and on to delivery.

    • Australia
    • Oil and Gas
    • 400 - 500 Employee
    • Senior Project Manager
      • Mar 2013 - Nov 2014

      Managed all aspects of the production systems project portfolio ($25m+ p.a.) with multiple outsource partners providing the delivery resources, infrastructure build and application support. Provided the single point of contact to senior stakeholders across multiple business silos, often with different expectations for project outcomes Business areas covered spanned the full Well to Tanker business process. Dedicated delivery team size varied from 20 to 50 depending on life cycle stages Show less

    • United Kingdom
    • Mining
    • 700 & Above Employee
    • Customer Engagement Manager
      • Nov 2010 - Mar 2013

      The customer engagemnet function acts as the principal point of contact for operational and financial problem management between the mining business units and centralized IS&T.1. Ensured rapid problem resolution by understanding the infrastructure involved, 3rd part suppliers, the key personnel for each problem and the 2. Intervened to resolve project delays and disputes through applying Project management techniques such as problem analysis, scope management and stakeholder priority management 3. Obtained agreement on annual funding using business knowledge and negotiating between key stakeholders in finance, the business and IS&T Show less

    • Project Manager - Application development
      • Jun 2005 - Oct 2010

      I program and project managed a number of global application development projects initially with contractor team members then with outsourced and third party suppliers.1. Deployed a complex document management system where the customer was in Canada, the architect in Melbourne and the development team in India.2. Managed time and security critical data migration (including user training and change management) from file shares in 5 Asian locations to a SharePoint repository in Australia.3. Migrated all of Rio Tinto’s global XI interfaces to a single instance in Australia. The end users (both internal and external) were in Canada, France, UK, USA and Australia and the development was outsourced to and Indian development team.4. Project managed the development and deployment of a business improvement tracking tool that met requirements of four different customer stakeholders.5. Managed the deployment of a global eRoom document repository6. Consolidated information and content from 3 global platforms (eRooms, Plumtree, Lotus Domino) into a single global information repository. Show less

    • Australia
    • Hospitals and Health Care
    • 700 & Above Employee
    • Project Manager
      • Feb 2005 - Nov 2005

      Project management of the deployment of Queensland Government 's project to implement a Hummingbird eDRMS solution within Queensland Health Project management of the deployment of Queensland Government 's project to implement a Hummingbird eDRMS solution within Queensland Health

    • Australia
    • Government Administration
    • 700 & Above Employee
    • Project Manager
      • Nov 2004 - Jan 2005

      A short term contract to provide extra Project Manager resource for two projects A short term contract to provide extra Project Manager resource for two projects

    • IT Project Manager
      • Nov 1998 - Jun 2003

      As part of E&Y's internal IT Team, the role involved project managing IT business enablement projects. Key projects managed were: Development, deployment and roll out of EYOnline, a global strategic internet portal Creation of document management and content management services to service the portal and internal users Project management of projects to transfer legacy documents to electronic format using various commercial products Development, deployment and roll out of two extremely high security global internet collaboration tools with one of E&Y's top 10 global customers Project management of firm-wide infrastructure upgrades, including sourcing of equipment and agreeing supplier SLAs Show less

    • Project / Resource Manager
      • May 1997 - Nov 1998

      the Application of Advanced IT) - The Project / Resource manager is responsible for a 15 person team (on a satellite site) and the management of all the current software development. I was recruited into the role primarily to improve customer relations and to drive the change to a more 'commercial' attitude in the department. Within 18 months, there was a significant improvement in both the product quality and customer satisfaction. the Application of Advanced IT) - The Project / Resource manager is responsible for a 15 person team (on a satellite site) and the management of all the current software development. I was recruited into the role primarily to improve customer relations and to drive the change to a more 'commercial' attitude in the department. Within 18 months, there was a significant improvement in both the product quality and customer satisfaction.

    • Manager
      • Nov 1995 - Apr 1997

      Certex is a world wide distribution company, with sales in excess of $400M p.a. specialising in heavy lifting products. The I.S. manager is part of the small central management team comprising the CEO, CFO, Marketing Director and IS Manager. During my time in the role I performed in a number of IT related projects including Five business system implementations in Certex companies (US (2), Caribbean, UK & Dubai). Intense involvement in a three month restructuring of a struggling company. Show less

    • Product Manager
      • May 1994 - Oct 1995

      This role involved general project manager duties in a manufacturing R&D environment. This role involved general project manager duties in a manufacturing R&D environment.

    • Graduate scheme
      • Sep 1992 - Apr 1994

      This scheme is designed as an 18 month introduction to the company. It is project based and, after a 13 week shop floor induction, I was involved in the following projects. USA - Co-ordination of the US side of a world-wide review of Bridon's business Doncaster - A simulation (using Witness) of potential changes to a bottleneck process London - Development of several research and analysis tools London - Development of the marketing This scheme is designed as an 18 month introduction to the company. It is project based and, after a 13 week shop floor induction, I was involved in the following projects. USA - Co-ordination of the US side of a world-wide review of Bridon's business Doncaster - A simulation (using Witness) of potential changes to a bottleneck process London - Development of several research and analysis tools London - Development of the marketing

Education

  • The University of Salford
    Bachelor of Science (BSc), Computer Science
    1988 - 1992
  • The University of Salford
    B.Sc. Hons, Computer Science
    1988 - 1992

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