Experience

U.S. District Court, CACD

• Breweries
• 300 - 400 Employee

• Technology Specialist/Systems Trainer

  • Oct 2001 - Present

• Tech Spcl/Systems Trainer

  • 2001 - 2013



AEG

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Technical Trainer

  • Jun 2001 - Sep 2001

  - Conducted automated systems training in a manufacturing plant of over 300 employees. - Prepared and maintained documentation for new software applications and implemented training sessions. - Evaluated, tracked and revised training as necessary. - Conducted automated systems training in a manufacturing plant of over 300 employees. - Prepared and maintained documentation for new software applications and implemented training sessions. - Evaluated, tracked and revised training as necessary.



NCI Information Systems, Inc

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• PC/Help Desk Technician for USTRANSCOM/J6

  • Mar 2000 - Apr 2001

  - Performed set-up and deletion of user accounts, reset passwords, and unlocked user accounts; performed account trouble-shooting and wrote trouble tickets for resolution. - Provided guidance and consultation on application development. - Identified problems and recommended solutions to streamline IT standards, policies, design, and procedures to enhance organization’s goals for Automated Data Processing (ADP). - Performed set-up and deletion of user accounts, reset passwords, and unlocked user accounts; performed account trouble-shooting and wrote trouble tickets for resolution. - Provided guidance and consultation on application development. - Identified problems and recommended solutions to streamline IT standards, policies, design, and procedures to enhance organization’s goals for Automated Data Processing (ADP).



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Organization Training Manager

  • Nov 1995 - Mar 2000

  - Managed training initiatives for over 170 employees in addition to managing unit orientation and initial training for all new members. - Directly supervised seven people ensuring compliance with local and Air Force directives. - Expertly identified local training needs and assisted employees in meeting mission requirements. Verified mandatory training for all employee positions to determine competency levels of unit members. - Monitored qualification training and progression of skill-level upgrade eliminating delays by trainees. - Supervised the training of 36 Resource Augmentation Duty members and 15 Air National Guard personnel. Developed and coordinated necessary Training Exercise Evaluation Outlines (TEEO) and task performance checklists for local training and Quality Control, resulting in a standardized method of training and evaluation. - Training liaison between Operations, Administration and personnel.

• Police Information Officer

  • Oct 1992 - Oct 1995

  - Administrative Manager responsible for five Air Force Installations; supervised 21 support employees. - Managed office equipment and furniture valued in excess of $500 K; managed Automated Data Processing Equipment in excess of $150K; managed a $50K office supply budget. - Demonstrated high level of technical expertise in administration management flow. - Provided personal computer desktop applications support to end users using Microsoft, WordStar, WordPerfect, and Enable. - Processed incoming/outgoing distribution of mail, official messages, publications and forms. Monitored, controlled and processed written communications by applying office automation technologies. - Developed and maintained interoffice suspense systems, file plans and records disposition actions.