Doug Goode

Key Account Manager at Justice AV Solutions (JAVS)
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

/5.0
/ Based on 2 ratings
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Lin Ward - PMP, AWS Practitioner, Lean Certified

It's been my pleasure to work with Doug on the Circuit City contract for several years. Doug supervised a group of field technicians in executing an array of complicated technical projects in Circuit City stores across half the US. An honest, straight-forward professional, he always found a way to get projects completed properly, and on time, even when resources were stretched to the limit. I'd gladly work with Doug again, and highly recommend him.

Rae McIlwain-Hardesty

I worked with Doug while he was employed with ADT and Qualxserv. Doug is passoniate when it comes to Customer Service. He is detailed oriented and effectively communicates issues back to the customer. He is admired by many of his peers and is a mentor to those who worked directly under his management. If given the opportunity I would welcome the chance to work with Doug in the future.

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Key Account Manager
      • Mar 2021 - Present

    • National Installation Manager
      • Nov 2018 - Mar 2021

    • Installation Foreman
      • May 2016 - Nov 2018

    • Owner
      • Feb 2013 - Jan 2018

      Installation of home entertainment, network, lighting control, automated window shades, surveillance cameras and access control in residential and commercial environments. Specializing in high end homes. Installation of home entertainment, network, lighting control, automated window shades, surveillance cameras and access control in residential and commercial environments. Specializing in high end homes.

    • United States
    • Security Systems Services
    • 1 - 100 Employee
    • Installation Technician
      • Apr 2013 - Jan 2014

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Installation Foreman
      • Mar 2010 - Apr 2013

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • East Region Infrastructure Support Manager
      • May 2008 - Mar 2009

      Responsible for infrastucture maintenance and project support for the Circuit City stores in the Eastern US. Manage a team of 56 Field Service Technicians to insure that response, repair and project deliverables are met. Work with the Project Team to schedule and monitor ontime project completion. Control overtime and expenses. I also provide low voltage technical support. Responsible for infrastucture maintenance and project support for the Circuit City stores in the Eastern US. Manage a team of 56 Field Service Technicians to insure that response, repair and project deliverables are met. Work with the Project Team to schedule and monitor ontime project completion. Control overtime and expenses. I also provide low voltage technical support.

    • United States
    • Consumer Services
    • 700 & Above Employee
    • Project Manager
      • Nov 2005 - May 2008

      Responsible for infrastucture maintenance and project support for the Circuit City stores in the Southcentral US. Manage a team of 12 Field Service Technicians to insure that response, repair and project deliverables are met. Work with the Project Team to schedule and monitor ontime project completion. Control overtime, review expense reports and insure vehicle maintenance is up to date. I also provided low voltage technical support. Responsible for infrastucture maintenance and project support for the Circuit City stores in the Southcentral US. Manage a team of 12 Field Service Technicians to insure that response, repair and project deliverables are met. Work with the Project Team to schedule and monitor ontime project completion. Control overtime, review expense reports and insure vehicle maintenance is up to date. I also provided low voltage technical support.

    • Contract Installer
      • Apr 2004 - Nov 2005

      Contracted to install various mobile electronics and accessories in fleet vehicles for various clients throughout the United States. Contracted to install various mobile electronics and accessories in fleet vehicles for various clients throughout the United States.

    • Technology, Information and Internet
    • 700 & Above Employee
    • Area Display Manager
      • Sep 1986 - Mar 2004

      Responsible for the service operations and construction of car audio display system for approximately 350 locations throughout the East Coast and the Midwest. Responsible for the recruitment, hiring, training, and management of the audio display Technicians. Managed multiple special projects on new store set-ups, sales department and mobile installation facility remodels, and switching system and fixture upgrades. Assisted in development and construction of the prototype for the new car audio sales department display system that was utilized in the Florida remodels and other new stores from 2000 until 2004. Show less

Education

  • RETS Electronics Institute
    A.S, Electronics Engineering Technology
    1984 - 1986

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