Experience

WBRC FOX6 News

• United States
• Broadcast Media Production and Distribution
• 100 - 200 Employee

• Assistant IT Manager/Engineer

  • Jun 2022 - Present



Mayco Industries

• United States
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• IT Supervisor

  • Jan 2011 - Nov 2021



Books A Million

• United States
• Retail
• 700 & Above Employee

• Project Manager/Customer Relations

  • 2004 - 2010

  Managed various projects to drive revenue through internet business channel, including website enhancements, product additions and customer interface. Led additional back-end projects designed to improve customer relationship management including reporting engines, database management, customer support applications and payment provider link, among other initiatives. Designed detailed specifications and coordinated with developers to apply preventative measures, reducing online fraud and addressing security weaknesses. Provided 24-hour on-call support in the event of any potential emergency or outage to website. Assumed additional responsibilities for store customer relations through management of toll-free customer hotline and customer email box to address grievances or concerns. Show less



Identix

• Regional

• Field Services Engineer

  • 1999 - 2004

  Planned and implemented all aspects of highly sensitive governmental projects relating to biometric identification systems from site pre-inspection to end user training. Managed and successfully completed rollout of biometrics technology to the CDC, Naval CIS, FBI, U.S. Postal Service, Alabama Department of Public Safety, TSA and NASA. Planned and implemented all aspects of highly sensitive governmental projects relating to biometric identification systems from site pre-inspection to end user training. Managed and successfully completed rollout of biometrics technology to the CDC, Naval CIS, FBI, U.S. Postal Service, Alabama Department of Public Safety, TSA and NASA.



AAA Cooper Transportation

• United States
• Truck Transportation
• 700 & Above Employee

• Systems Engineer

  • 1990 - 1998

  Achieved breakthrough advancements in trucking industry through development and installation of real-time wireless dispatch system in an effort to migrate technology to over 70 locations throughout the United States. Initiated and completed Unix Network related projects across 25 remote locations. Achieved breakthrough advancements in trucking industry through development and installation of real-time wireless dispatch system in an effort to migrate technology to over 70 locations throughout the United States. Initiated and completed Unix Network related projects across 25 remote locations.