Experience

Signal Cleveland

• United States
• Internet News
• 1 - 100 Employee

• Documenters Assignment Editor

  • Aug 2022 - Present

  Cleveland, Ohio, United States



Palestine in America

• Copy Editor, Contributing Writer

  • Aug 2018 - Present

  -Copy edit quarterly print and digital journalism magazine according to AP Style -Provide a thorough fact check on articles and correspond with writers to iron out details -Interview sources and contribute stories for publication



Cleveland Documenters

• Civic Reporter

  • Feb 2021 - Aug 2022

• Documenter

  • Nov 2020 - Feb 2021

  Cleveland, Ohio, United States -Attend Cleveland and Cuyahoga County government meetings -Take thorough and concise notes about those meetings -Collaborate with Documenters staff to promote civic education and engagement in Cleveland



Roundtable Learning

• United States
• Software Development
• 1 - 100 Employee

• Creative Writer

  • Mar 2017 - Sep 2020

  Cleveland/Akron, Ohio Area -Implemented “They Ask, You Answer” content marketing strategy, leading to 30% more web traffic -Wrote and edited SEO-optimized blog articles, eBooks, web copy, social media, and video scripts -Conceptualized and scripted award-winning eLearning and virtual reality training projects -Oversaw content calendar, adjusting it on the fly when specific topics demanded more attention -Managed the development and deployment of a 70-course eLearning program on an interim basis -Wrote… Show more -Implemented “They Ask, You Answer” content marketing strategy, leading to 30% more web traffic -Wrote and edited SEO-optimized blog articles, eBooks, web copy, social media, and video scripts -Conceptualized and scripted award-winning eLearning and virtual reality training projects -Oversaw content calendar, adjusting it on the fly when specific topics demanded more attention -Managed the development and deployment of a 70-course eLearning program on an interim basis -Wrote microcopy for interactive eLearning modules to ensure an engaging and user-centric experience -Met with clients at a project's ground stage to understand their learning needs -Wrote proposals for speaking opportunities at industry events -Provided quality assurance for scripts, audio, and for courses our designers built -Wrote short biographies for colleagues Show less



ActiveCampaign

• United States
• Software Development
• 100 - 200 Employee

• Copywriter

  • Oct 2016 - Feb 2017

  Greater Chicago Area -Established and standardized the tone and style of education department’s content -Ensured consistency and clarity in content as final editor of each piece -Crafted copy for weekly department emails sent to our subscribers -Wrote copy for podcast episode landing pages -Created foundational 1,200-2,500-word guides to ActiveCampaign’s powerful software



writing and editing; self-employed

• Writing and Editing
• 1 - 100 Employee

• Freelance Writer

  • Jun 2015 - Oct 2016

  Greater Chicago Area -Featured on Built In, The Culture Trip, and in Chicago Agent magazine -Managed a variety of assignments at once and meet deadlines consistently -Communicated regularly with editors to keep them updated on the status of stories



Built In

• United States
• Software Development
• 100 - 200 Employee

• Staff Writer

  • Feb 2015 - May 2015

  Chicago -Helped increase Chicago web traffic 21% by writing up to 10 stories each week about the digital tech industry -Averaged 1,200 story views on Chicago site, with the highest views for a single story approaching 25,000 -Performed final copyedit on weekly e-newsletters sent to 111,000+ members across four markets -Contributed to 6% increase in Twitter followers and 15% increase in Facebook likes from March 1 – June 1 -Reinforced Built In as an authentic network for local techies by… Show more -Helped increase Chicago web traffic 21% by writing up to 10 stories each week about the digital tech industry -Averaged 1,200 story views on Chicago site, with the highest views for a single story approaching 25,000 -Performed final copyedit on weekly e-newsletters sent to 111,000+ members across four markets -Contributed to 6% increase in Twitter followers and 15% increase in Facebook likes from March 1 – June 1 -Reinforced Built In as an authentic network for local techies by reporting breaking news -Pitched original story ideas weekly to editor, which ensured our content pipeline was filled with fresh ideas -Connected with and interviewed company executives and industry leaders to give stories credibility -Enhanced stories by embedding videos and by obtaining photos from companies, PR reps, and Shutterstock -Proofread the stories of other writers before and after publishing to make sure they were error free Show less



WeDeliver

• Content Manager, Copywriter

  • Aug 2013 - Dec 2014

  Greater Chicago Area -Shared the brand’s story by creating and managing four weekly blog posts and 2-5 weekly e-newsletters -Oversaw communications to delivery fleet and merchants via email, text message, and private Facebook page -Operated six public social media accounts daily (three each for a business and consumer audience) -Wrote and managed about 800 unique product descriptions that were essential for new mobile commerce app -Created store descriptions with a 140-character limit for the nearly 40… Show more -Shared the brand’s story by creating and managing four weekly blog posts and 2-5 weekly e-newsletters -Oversaw communications to delivery fleet and merchants via email, text message, and private Facebook page -Operated six public social media accounts daily (three each for a business and consumer audience) -Wrote and managed about 800 unique product descriptions that were essential for new mobile commerce app -Created store descriptions with a 140-character limit for the nearly 40 Chicago merchants featured on new app -Collaborated with mentors at Techstars Chicago 2014 to upgrade WeDeliver website copy -Learned Photoshop, Pages, and Skitch to create visuals for blog posts, e-newsletters, and social campaigns -Was asked to give final copyedit of materials sent to potential investors and clients -Worked with community support team to rewrite the delivery training manual

• Community Support Specialist

  • Nov 2013 - May 2014

  Greater Chicago Area -Provided community support to our dedicated Delivery Specialists and amazing Chicago merchants -Oversaw company logistics and operations on day-to-day basis -Interviewed fellow support specialists and Delivery Specialists; handled support phone lines



Agent Publishing LLC

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Staff Writer, Editorial Intern

  • Aug 2013 - May 2014

  Greater Chicago Area -Became first intern hired immediately following internship in company history -Corroborated a year’s worth of sales data with 240 agents and offices as manager of the Real Data 2013 report -Wrote first print cover story as professional writer for the Top Producing Agents issue -Reported on real estate news daily and published on WordPress three agent-centric features per week -Copyedited all content published in biweekly print magazine



Chicago Sun-Times

• United States
• Newspaper Publishing
• 200 - 300 Employee

• Preps Desk

  • Aug 2013 - Dec 2013

  Greater Chicago Area -Proofread high school sports stories published on Sun-Times Media’s HighSchoolCubeNews.com -Edited captions written by photographers and created photo galleries for website -Received phone calls from field reporters and school officials regarding game scores and highlights



Chicago Ideas

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Reporter

  • Oct 2013 - Oct 2013

  Greater Chicago Area -Reported on multiple events during Ideas Week 2013 -Interviewed speakers, hosts, and attendees; photographed subjects and scenes for stories on Ideas Week blogs



The Cube - Share Events

• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Freelance Videographer

  • Aug 2013 - Oct 2013

  Greater Chicago Area -Video broadcasted Chicago area high school football games live



The Columbia Chronicle

• Newspaper Publishing
• 1 - 100 Employee

• Sports & Health Editor, Contributor

  • Sep 2012 - May 2013

  Greater Chicago Area -Decided weekly if story pitches from two desk writers and 5-7 contributing writers met our editorial standards -Analyzed and reported on complex scientific studies for a general college audience and profiled local athletes -Performed initial edits each week on 5-10 stories before sending them to managing editors -Planned section layout based on newsworthiness and subject matter, and formatted stories using InDesign -Represented my desk on the editorial board and help shape the… Show more -Decided weekly if story pitches from two desk writers and 5-7 contributing writers met our editorial standards -Analyzed and reported on complex scientific studies for a general college audience and profiled local athletes -Performed initial edits each week on 5-10 stories before sending them to managing editors -Planned section layout based on newsworthiness and subject matter, and formatted stories using InDesign -Represented my desk on the editorial board and help shape the paper’s position on current events -Proofread the entire 40-plus page paper every week Show less