Doug Andrews
Customer Service Supervisor at Commodity Forwarders Inc.- Claim this Profile
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Bio
Experience
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Customer Service Supervisor
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Full Circle
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United States
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Food and Beverage Manufacturing
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1 - 100 Employee
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Alaska Operations Manager
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Aug 2011 - Feb 2015
Direct and coordinate all distribution and logistics throughout Alaska Managed warehouse and office operations Interact with various distribution centers and vendors throughout Alaska Develop Sales through marketing and branding of products Developed and managed annual operating budgets for the Alaska division of the company. Boosted company efficiency through technology upgrades and process improvements. Directed the development and launch of Production facility in packaging of customer orders. Show less
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Guardian Security
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Anchorage, Alaska Area
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Manager Service
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Sep 2010 - Feb 2011
Managed and supervised all operations for the service and parts departments. Ensured service appointments were scheduled on a daily basis. Coordinated all alarm system installations with sales representatives. Supervised staff of 12 employees Interfaced with various departments on providing customer service. Strengthened company's business by leading implementation of Monthly inventories in Parts Department. Managed and supervised all operations for the service and parts departments. Ensured service appointments were scheduled on a daily basis. Coordinated all alarm system installations with sales representatives. Supervised staff of 12 employees Interfaced with various departments on providing customer service. Strengthened company's business by leading implementation of Monthly inventories in Parts Department.
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Charies Produce
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Anchorage, Alaska Area
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Operations Manager
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Feb 2007 - Sep 2008
Direct and coordinate all distribution and logistics throughout Alaska Managed warehouse and office operations Established new warehouse policies and procedures to effectively control operations. Review and inspect plant procedures to ensure compliance with Federal/Local Regulations. Review proposed budget plans and cost justify department exceptions. Monitor financial plans and implement controls to meet them. Maintain and achieve operations performance objectives. Direct and coordinate all distribution and logistics throughout Alaska Managed warehouse and office operations Established new warehouse policies and procedures to effectively control operations. Review and inspect plant procedures to ensure compliance with Federal/Local Regulations. Review proposed budget plans and cost justify department exceptions. Monitor financial plans and implement controls to meet them. Maintain and achieve operations performance objectives.
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Boys & Girls Clubs - Alaska
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United States
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Non-profit Organizations
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1 - 100 Employee
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Director of Athletics
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May 2004 - May 2006
Directed all youth sport programs for kids in the Anchorage area. Led all marketing and advertising campaigns to enhance club membership. Coordinated all tournaments and community events. Managed the day to day operations of the department including financial goals. Supervised a staff of six full time employees Coordinated activities with 200+ volunteers serving direct roles in athletic programs. Exhibited excellent teamwork and a strong work ethic by promoting camaraderie. Developed and maintained key relationships with local vendors. Show less
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Anchorage Daily News
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United States
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Newspaper Publishing
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100 - 200 Employee
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Circulation Management
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May 1987 - Apr 2004
Single Copy Sales Manager Anchorage Daily News - Anchorage, AK Supervised staff of 10 employees in all aspects of sales, collections, distribution and merchandising. Managed 24 newspaper distribution contractors and 1500+ statewide vending machines. Reviewed operational reports to project sales and determine profitability Approved all sales staff budget expenditures. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices. Circulation Sales Manager Anchorage, AK Supervised outside sales crews consisting of 3 crew chiefs and 24 solicitors. Directed all circulation subscription sales activities. Administered operation of dispatch office, including management of 10employees. Collection/Retention Manager Anchorage, AK Ensured all Home Delivery Collection revenue and Customer Retention goals were achieved. Supervised 8 employees Home Delivery District Manager Anchorage, AK Managed the distribution of newspapers in specific zip code boundaries. Directed and managed 40 independent contractors. Show less
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Education
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Robert Service High School
High School Diploma, Genral