Douana Offre

Group Sales Manager at Hyatt Regency Boston
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Group Sales Manager
      • Jun 2023 - Present

    • United States
    • Hospitality
    • 200 - 300 Employee
    • Sales Coordinator
      • Jan 2022 - Jun 2023

    • Front Office Supervisor
      • May 2021 - Jan 2022

    • United States
    • Hospitality
    • 700 & Above Employee
    • Front Desk Supervisor
      • May 2021 - Jan 2022

      Currently working at the AC Hotel by Marriott owned by Colwen Hotels in the Boston area. My responsibilities include working alongside my co- supervisor to build a unified team as well as conduct the front desk functions as needed. These functions include but are not limited to: checking guests in, answering phone calls, building reservations, ordering supplies, taking monthly inventory, billing disputes, being available at all times for questions or concerns from the staff and manager on duty responsibilities. Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • Front Desk Supervisor
      • Dec 2020 - May 2021

      With two years under my belt as a Front Desk Agent and 11 months as a Front Desk Supervisor, December 1st 2020, our company transitioned to the Sonesta brand. Responsibilities are the same (checking guests in and out of the hotel with correct identification and card payment, weekly Billing, assisting guest needs, stocking of the Store, distributing new linen, calling cabs, occasional wellness checks when necessary and faxing and emailing folios). With the addition of running and building a solidified team, making bi-weekly schedules as well as covering shifts when needed. Show less

    • Hospitality
    • 700 & Above Employee
    • Front Desk Supervisor
      • Jan 2020 - Dec 2020

      With two years under my belt as a Front Desk Agent, January 2020 I was promoted to the Front Desk Supervisor role. Responsibilities are the same (checking guests in and out of the hotel with correct identification and card payment, weekly Billing, assisting guest needs, stocking Candlewood Cupboard, distributing new linen, calling cabs, occasional wellness checks when necessary and faxing and emailing folios). With the addition of running and building a solidified team. Making bi-weekly schedules as well as covering shifts when needed. Show less

    • Front Desk Agent
      • Sep 2018 - Dec 2020

    • Education Administration Programs
    • 1 - 100 Employee
    • Group Assistant
      • Apr 2018 - Jan 2019

    • United States
    • Retail
    • 700 & Above Employee
    • Brand Associate
      • Jan 2018 - Sep 2018

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Cashier
      • Feb 2015 - Aug 2017

Education

  • Emmanuel College (Boston)
    Bachelor of Arts - BA, Elementary Education and Liberal Studies
    2018 - 2021
  • Cathedral High School
    High School Diploma
    2012 - 2016

Community

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