Experience

Primary Colors, Inc.

• United States
• Plastics and Rubber Product Manufacturing
• 1 - 100 Employee

• Technical Sales

  • Apr 2017 - Present



Uniform Color

• United States
• Plastics Manufacturing
• 100 - 200 Employee

• Account Manager - Northeast territory (MA, NH, ME, VT, RI, CT, NY, NJ, eastern PA)

  • Feb 2009 - Nov 2016

  Develop and manage customer accounts through strategic marketing efforts and high impact relationship building skills. Enhance revenue stream by increasing customer sales and loyalty by providing support with technical assistance and high level of customer service. Follow sales process through from beginning to end. Generated leads, scheduled meetings, managed projects/programs, and closed sales.• Managed company’s most challenging territory from virtual office• Sales growth from $500K to $2.9MM• Regularly exceed sales goals• Territory development, growth, and management• Work with OEM’s and Brand Owners for color approvals• Ability to demonstrate company strengths versus competition Show less

• Customer Service/Purchasing/Accounting Clerk

  • Nov 2004 - Feb 2009

  Lead customer service department, accounting department, and responsible for purchasing of site’s raw materials. Ensured customer satisfaction was provided with outstanding customer communication. Responsible for all accounts payable and accounts receivables functions at site as well as month end closing. • Cultivate and maintain positive relationships with customer contacts• Identify and resolve problems in a timely manner• Responsible for documenting, maintaining and completing Corrective Action Requests• Provide support for sales staff and coordinate sales reports• Monitor aged inventory reports and maintain inventory levels – improved accuracy form under 40% to over 90% accuracy within a nine month period• Served in the transition process of closing the plant and transferring all operations to corporate site Show less



Color Technology Incorporated

• Milford, MA

• Customer Service & Accounting Clerk

  • Aug 1997 - Nov 2004

  Responsible for all customer service functions from entering of new projects, order acknowledgements, and communication of changes to customers. Responsible for accounting functions such as A/R, A/P, and month end sales closings. • Cultivate and maintain positive relationships with customer contacts • Provide support for sales staff and coordinate sales reports • Monitor shipping and production job reports and inform customers regarding schedule changes • Backup for Shipping/Billing Clerk • Lab assistant with data entry of formulas and preparation of output of color matches • Assisted in accurately entering item information for Material Safety Data Sheet reporting • Knowledge of AS/400 system – ability to work with IT remotely to ensure system precision Show less