Experience

Hahalolo LLC

• Vietnam
• IT Services and IT Consulting
• 1 - 100 Employee

• Editor

  • Jul 2019 - Present

  - Editing content for the website Hahalolo synthesized and seeding articles on social media Facebook, Hahalolo. - Manage your social news and entertainment accounts on social media Hahalolo. - Manage fanpage, group under company system. - Support work for other departments and departments when needed. Receiving and processing customer comments including: + Receive and handle requests, questions and complaints of customers related to the Company's services through indirect communication channels (phone, email,...); + Record customer comments, contact relevant units to promptly solve customer problems; + Identify customer needs and service benefits to orient customers to use the Company's services, including new services through indirect communication channels; + Continuously update knowledge about the company's services. + Continuously participate in training and update knowledge about the company's services. + Perform other tasks as assigned by the superiors. Show less