Seniorkonsulent UX og forretningsanalyse

• May 2022 - Present

User Experience and Communication

• Apr 2015 - May 2022

My tasks primarily focuses on our users experiences with our data products, services and education.I conduct user research in order to get insights on where we can do better. This has e.g. resulted in a new reporting template, a new landingpage design, new BI courses, and a new process for users applying for access to data. I use e.g. personas and customer journey mapping in the exploration of new insights and idea generation. For testable mock-ups I use UXPin. Testing with users and having a continous dialogue with them is very energizing and always motivates me to keep on improving our products and services. Communication is a big part of my job. I'm the editor of our intranet site (Episerver), where I also post news and operation status, which I also sent out by mail via Mailchimp. Communication tasks also include graphical work in Illustrator, InDesign, Visme and Canva. I also make animated video guides with the tool Vyond.Until 2018 I was the secretary for the BI Board in Region Midtjylland.Since April 2020 I have been responsible for the internal It UX-network while my colleague is on maternity leave. Show less

Communication and Interaction Designer

• Feb 2014 - Mar 2015

- Responsible for the units communication strategy, intranet site, news and operation status.- Project manager on developing a BI-portal. Designing and building the information architecture in cooperation with users.- Project manager on selecting a BI front end tool. Handling several stakeholders. - Secretary for the BI Board- Primary contact person in the unit

Project Coordinator

• Aug 2013 - Jan 2014

- Assisting head of department in planning and following up, documentation and ad hoc tasks.- Coordinator and contact person of implementation of new BI-products. - Follow up on development of solutions and products - contact with both users and developers/external consultants.- Secretary for different management and advisory boards. Responsible for the agenda and resumé. - Responsible for the communication strategy and designing a new website for the unit.- Responsible for communication: writing documents, letters to eg. hospital management, news for the intranet, maintaining intranet sites, sending out newsletters.- User administration and support.- Planning and conducting different events like education cafés, workshops, seminars and receptions.- Giving courses on BI products. Show less

User Experience Designer

• Jan 2021 - Oct 2021

Worked 50/50 in DIAS and BI-kontoret. Worked 50/50 in DIAS and BI-kontoret.

Project Coordinator

• Dec 2011 - Jul 2013

- The first version of a Business Intelligence platform - InfoRM - in The Central Denmark Region - Coordination of incoming requests to data and reporting. - Communication, support and user administration. - POC on implementing a new management dashboard in 2012 where I was responsible for the user interface and administration of the solution. I was also teaching the local administrators. - Coordinator of the internal communication team. - The first version of a Business Intelligence platform - InfoRM - in The Central Denmark Region - Coordination of incoming requests to data and reporting. - Communication, support and user administration. - POC on implementing a new management dashboard in 2012 where I was responsible for the user interface and administration of the solution. I was also teaching the local administrators. - Coordinator of the internal communication team.

IT project worker and Administrative Officer

• Apr 2010 - Nov 2011

Half of the position was project work on the e-logbook project Lægens Uddannelsesbog. I was responsible for: - ongoing design and development of functionality and user interface in close cooperation with Tieto - teaching and communication to the doctors (the users) - implementation of the logbook in the hospitals in Central Denmark Region and The North Denmark Region - presentations at Danish Regions and committees under the Danish Health Authority The other half of the position was being contact person and administrator/secretary of doctors postgraduate education in the specialties of Forensic Medicine, Pathology and Clinical Oncology. I was also a member of the steering committee developing www.videreuddannelsen.dk Show less

Consultant, Staffing

• Nov 2006 - Nov 2009

- Recruit temps - - match candidates with available positions - Sales meetings - Follow up dialogues with customers - Screen applicants - Write job ads - Conduct job interviews - Recruit temps - - match candidates with available positions - Sales meetings - Follow up dialogues with customers - Screen applicants - Write job ads - Conduct job interviews

Personal assistant for handicapped person

• Mar 2005 - Aug 2006

Customer Service Employee

• Mar 2002 - Mar 2004

Receive customer orders, sell subscriptions, find information on the Internet and internal databases. 8 hrs./week. Receive customer orders, sell subscriptions, find information on the Internet and internal databases. 8 hrs./week.

Waitress

• Aug 2000 - Feb 2002

Messenger

• Nov 1998 - Aug 1999