Dorothy Ferrick

Events & Member Engagement Manager at LeadingAge Texas
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Contact Information
us****@****om
(386) 825-5501
Location
Austin, Texas Metropolitan Area, US

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Bio

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Events & Member Engagement Manager
      • Dec 2014 - Present

       Plan, implement and manage meetings, seminars, and conferences throughout the state of Texas ranging from 10 to 500 attendees; negotiate and manage contracts. Write proposals and analyzed bids. Then negotiate hotel, room sales, and catering and banquet contracts. Manage contracts with food and beverage teams, entertainment, housing, security, etc., when planning meetings. Oversee pre conference logistics (signs, plaques, badges, registration packet materials, etc.). Create and monitor registration process for over 500 attendees, and be the direct contact for conference participants with questions, requests and concerns. Utilization of the following computer programs: YourMembership, Affinipay, Adobe, Microsoft Office.

    • Leasing Consultant
      • Dec 2012 - Dec 2014

       Responsible for showing apartments and apartment community to prospective residents. Efficient handling of residents requests, maintenance or otherwise. Full knowledge on rental policies and legal lease contract. Create in-house marketing materials: leasing information for prospects, community news for current residents. Conduct market research on competing properties. Assist Manager with the organization of his schedule. Coordinate with team regarding schedules, appointments, requests.

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Expert & Marketing Assistant
      • Jan 2012 - Dec 2012

      Sales Associate & Marketing Keyholder responsible for opening and closing of the store. Train newly hired employees on all aspects of production and customer service. Using product knowledge, I work with customers to tailor arrangements to suit their needs. I also handle all aspects of customer service when special circumstances or issues arise. Set up delivery schedules and map routes for delivery drivers. Create marketing materials that are used at trade shows and local community events. I also work on e-mail campaigns and press releases.

    • Marketing Intern
      • Jan 2012 - May 2012

      Responsible for daily organizing of the room records and scheduling for classes and renters. Created marketable summer brochure for company. Reached out to multiple arts organizations to promote Tapestry and give out marketing materials. Utilization of the following computer programs: MindBody and Constant Contact. Responsible for daily organizing of the room records and scheduling for classes and renters. Created marketable summer brochure for company. Reached out to multiple arts organizations to promote Tapestry and give out marketing materials. Utilization of the following computer programs: MindBody and Constant Contact.

    • Sales Associate
      • Aug 2009 - Dec 2011

      Merchandise sales and provide excellent customer service always making sure to understand thecustomer’s wants and needs. Utilization of the stores sales journal to help reach sales goals, and have received sales awards. Merchandise sales and provide excellent customer service always making sure to understand thecustomer’s wants and needs. Utilization of the stores sales journal to help reach sales goals, and have received sales awards.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Marketing Intern
      • Jul 2011 - Sep 2011

      Searching out and develop relationships with new clients, and work with the client database to assist onmailings.Launched company profile on the new Google social network site, Google Plus. Utilization of the following computer programs: Jigsaw, Hoovers, and Sales Force. Searching out and develop relationships with new clients, and work with the client database to assist onmailings.Launched company profile on the new Google social network site, Google Plus. Utilization of the following computer programs: Jigsaw, Hoovers, and Sales Force.

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Merchandise Intern
      • Jan 2011 - May 2011

      Promoted to a leadership position that included training new program members. Worked directly with guests in several store locations and provided excellent customer service. Completed checkout transactions and stock duties. Promoted to a leadership position that included training new program members. Worked directly with guests in several store locations and provided excellent customer service. Completed checkout transactions and stock duties.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Sales Leader
      • Aug 2008 - Aug 2009

      Promoted by the company for strong leadership in helping reach sales goals and constant recognition forcustomer satisfaction. Merchandise sales and provide excellent customer service. Promoted by the company for strong leadership in helping reach sales goals and constant recognition forcustomer satisfaction. Merchandise sales and provide excellent customer service.

Education

  • Wagner College
    Bachelor of Science (B.S.), Arts Administration
    2008 - 2012
  • Concord High School
    Diploma, General Studies
    2004 - 2008

Community

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