Dorothy Knupp
Operations/Multi Practice Manager at Chestnut Hills Dental- Claim this Profile
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Bio
Experience
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Chestnut Hills Dental
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Operations/Multi Practice Manager
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May 2008 - Present
Manage the business operations through the development of strong partnership relations with the leaders and staff. Manage the financial performance of the practices, with emphasis on revenue growth, revenue/expense leverage, asset management and contribution margin achievement. Ensure the alignment of the practices with the core purpose and beliefs of the company. Oversee the employee performance and development processes.• Develop and manage the annual operating plan for individual practices.• Identify opportunities and focus resources and efforts to ensure plan achievement.• Manage the practice assets through effective inventory control, and A/R management.• Process Accounts Payable and Payroll.• Plan and monitor the day-to-day running of the practices to guarantee smooth progress.• Coach/mentor team members from various departments providing constructive feedback and yearly performance evaluations.• Oversee customer support processes to enhance their satisfaction.• Maintain compliance with AAAHC and OSHA standards.• Preside over mergers and acquisitions to guarantee successful outcomes.“Rookie of the Year” Award – 2008
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Manager
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Feb 2004 - Apr 2008
• Managed financial operations including payroll and patient billing.• Credentialed therapists with insurance companies.• Performed audits to ensure compliance and accuracy. • Supervised multiple team members in the daily operations
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Knupp Construction Co
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United States
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Construction
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Manager
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1986 - 2006
Responsible for the management of the financial and general business operations.• Maintained all financial records including General Ledger processing, A/P and A/R.• Processed payroll preparing federal, state and local taxes.• Prepared quarterly and year-end tax returns.• Counseled clients in their options, answered questions and served as a liaison between clients, distributors, subcontractors and handled day-to-day issues as they occurred.• Provided team leadership and communicated job expectations to workers in the field.
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Education
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Business Careers Institute
Accounting and Business/Management, 4.0 GPA -
Leadership Institute