Dorota Azzopardi

Manager, Home and Community Care at Home and Community Care Support Services Central West
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Contact Information
us****@****om
(386) 825-5501
Location
Georgetown, Ontario, Canada, CA
Languages
  • English Native or bilingual proficiency
  • Polish Native or bilingual proficiency

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Dorota is an experienced clinician change leader who is skilled in quality improvement and the translation of evidence-based practice and system process improvements for positive impact on patients, professionals and the system. Dorota is results oriented with a passion for excellence in the delivery of patient and person centred care.

Raelynn Douglas, MBA, CHE

Dorota is an accomplished leader and a skilled manager of large teams. With excellent communication and interpersonal skills, she is effective at leading people and engaging teams in finding effective solutions in health care. Her "roll up your sleeves" approach to problem solving results in her being asked to lead numerous projects, facilitating detailed working groups, and being part of strategic leadership discussions. Her professional and collaborative approach with external partners is valuable to sustaining long-term and stable partnerships and finding immediate solutions to the day-to-day challenges that are so prevalent in health care. Her approach is to not find blame, rather she seizes opportunities to uncover the root cause, to fix problems from where they start and improve the many steps in the process along the way, encouraging joint efforts to achieve productive outcomes. Dorota is an experienced clinician who brings Nursing expertise and Quality Improvement skills to every project she is part of. I've observed her undertaking Quality of Care reviews, enforcing more rigour in action plans and patient safety initiatives, developing standards for high quality care, training internal and external teams in a new approach to care delivery, and striving for exemplary wound care management. Her pursuit of excellence shines through whether it is the development of best practices, engaging front line nurses in continuous education, undertaking process mapping, or finding more efficient ways to run a nursing clinic. I was so proud to work with this accomplished professional and to have her support me and my team in our partnerships with our service provider partners. She is an incredible asset to whatever organization she is part of, an excellent ambassador, and a strong role model for her team and her peers.

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Credentials

  • Improving Your Listening Skills
    LinkedIn
    Jan, 2022
    - Oct, 2024
  • How to Set Goals When Everything Feels Like a Priority
    LinkedIn
    Apr, 2021
    - Oct, 2024
  • Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)
    LinkedIn
    Apr, 2021
    - Oct, 2024
  • Building Resilience
    LinkedIn
    Mar, 2021
    - Oct, 2024
  • Diversity, Inclusion, and Belonging
    LinkedIn
    Mar, 2021
    - Oct, 2024
  • Key Mental Shifts for Servant Leadership
    LinkedIn
    Mar, 2021
    - Oct, 2024
  • Covid-19 Contact Tracing Certificate
    JOHN HOPKINS UNIVERSITY
    Jul, 2020
    - Oct, 2024
  • Foundations of Foot Management in Diabetes Certificate
    The Michener Institute
    Apr, 2019
    - Oct, 2024

Experience

    • Canada
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Manager, Home and Community Care
      • May 2017 - Present

      • Managing a large team of regulated health care professionals and administrators. Leading the Initial Care, Urgent Care and Central Intake teams; supporting Integrated Care Initiatives including Wound Care, Medical Supplies and Equipment optimization.• Leading a project to build capacity for safe and effective delivery of peritoneal dialysis within the community; designing training modules on best practices, building rapport and trust with partners, and skill building to align with the Ontario Renal Network Strat Plan, 2019-2023.• Lead projects to optimize wound care delivery in Community and Nursing Clinics.

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Patient Care Services Manager- Brampton Bramalea NeighbourhoodTeam
      • Oct 2011 - May 2017

      • Responsible for developing and implementing improvement initiatives as well as monitoring the spread and evaluation of successful programs with Central West CCAC including Integrated Client Care Project- Wound Care and Palliative Care. • Engaging stakeholders (patients and caregivers, staff, contracted service providers and system partners) in achieving strategic priorities of the organization. • Assisting with development of organizational capacity through staff education in health care improvement, use of essential lean tools in everyday practice to increase efficiencies and optimize population health outcomes.

    • Improvement Advisor - Integrated Client Care Project
      • Apr 2010 - Oct 2011

      Focus on identification, planning, and execution of changes to support the Integrated Client Care Project, to deliver successful results, and spread change; work with internal and external stakeholders (e.g. service providers, hospital and community partners) to improve the quality of care for our clients; provide advice to management on employee performance improvements related to our wound care program.

    • Case Manager
      • Oct 2006 - Mar 2010

      Promotion to new role within the organization (Improvement Advisor)

    • United States
    • Insurance
    • Case Management Supervisor
      • Sep 1994 - Sep 2006

      Managed a team of regulated health care professionals with focus on clinical and vocational rehabilitation, enabling clients to return to school or gainful employment following a motor vehicle accident or work-related injury. Managed a team of regulated health care professionals with focus on clinical and vocational rehabilitation, enabling clients to return to school or gainful employment following a motor vehicle accident or work-related injury.

Education

  • University of Toronto - Rotman School of Management
    Advanced Health System Leadership Program
    2016 - 2017
  • University of Toronto
    Master of Science (MSc), Quality Improvement and Patient Safety (QIPS)
    2012 - 2013
  • McMaster University
    Leadership and Management Certificate Program
    2011 - 2012
  • Institute for Healthcare Improvement
    Improvement Advisor Professional Development Program
    2010 - 2011
  • Ryerson University
    BScN, Nursing
    2000 - 2006

Community

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