Experience

Meffier Globale Intertrade Limited

• Kenya
• Import & Export
• 1 - 100 Employee

• Sales And Marketing Executive

  • Jan 2021 - Present

  • Pursuing resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.• Offering each customer top-notch, personal service and polite support to boost sales and customer satisfaction.• Checking pricing, scanning items, applying discounts and printing receipts to ring up customers.• Networking within community to build and nurture successful relationships with new and long-term customers.• AskIng open-ended questions to determine needs and assisting customers in selecting appropriate merchandise.• Approaching browsing customers to initiate conversations to determine buying preferences.• Improving customer service and telecommunication skills to build lasting relationships.• Fielding questions and solving problems by informing customers of current promotions and store policies.• Approaching each problem with fresh mind and analytical strategies to quickly resolve concerns.• Greeting customers, helping locate merchandise and suggesting suitable options.• Listening to clients and developing solutions to satisfy business and personal needs.



Bidco Africa

• Kenya
• Manufacturing
• 700 & Above Employee

• Territory Sales Representative

  • May 2018 - Jan 2021

  • Provided exceptional services and pleasant shopping experiences to retail customers.• Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in beverage, Food and Hygiene products Care.• Prioritized helping customers over completing other routine tasks in store.• Created inviting environment for customers by maintaining store organization and cleanliness.• Listened to customer needs and desires to identify and recommend optimal products.• Conducted product demonstrations to highlight features and redirect objections to positive aspects.• Worked with diligence to regularly meet or exceed special targets and specific product promotions.



BIDCORO Africa Ltd.

• Kenya
• Manufacturing
• 1 - 100 Employee

• Sales Assistant

  • Jan 2018 - May 2018

  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.• Networked within community to build and nurture successful relationships with new and long-term customers.• Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.• Approached browsing customers to initiate conversations to determine buying preferences.Improved customer service and telecommunication skills to build lasting relationships.• Fielded questions and solved problems by informing customers of current promotions and store policies.• Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.Greeted customers, helped locate merchandise and suggested suitable options.• Listened to clients and developed solutions to satisfy business and personal needs.• Updated pricing and signage to complete product displays and educate customers.• Worked with managers and advertising directors to optimize promotions.• Prepared interesting and innovative visual displays to grab customer interest and promote sales.• Drove client retention, managing engaging merchandise presentation to motivate impulse purchases.• Monitored inventory levels and kept adequate stock in product displays on sales floor.• Merchandised new stock to appeal to customers, grab attention and drive sales.• Supplied daily support to buyer and assistant buyer.• Answered customer questions regarding store merchandise, department information and pricing.