Doris Leftwich

Corporate Quality Assurance Manager at Melwood
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Contact Information
us****@****om
(386) 825-5501
Location
Upper Marlboro, Maryland, United States, US

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Deborah Purcell

Doris was a direct report to me as the Property Management Specialist / Procurement Assistant at Melwood. Her research was always comprehensive, with accurate fact checking. She is organized, reliable, and flexible. Doris has superb analytical skills. As the Property Specialist, she was responsible for all outcomes of Government Property Management, to include acquisition, receipt, disposal, physical inventory, records management and contract close out. She worked directly with senior staff and other departments to ensure accurate and timely compliance relating to Government Property Management. She communicates effectively, both orally and in writing. She uses sound judgement to make decisions while complying with policies, procedures, and applicable regulations.

Denise Hyater Lindenmuth MBA,MA

I had the pleasure to work with Doris on an employee awareness and fundraising campaign. She was the first to volunteer to sit on the campaign committee and took on the responsibility of managing the deliverables. She demonstrated exceptional leadership and organizational skills as she communicated campaign objectives to internal stakeholders and kept the project tasks on track. Doris is a natural leader and has intuitive skills that will serve her well into her career.

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Credentials

  • Building Resilience
    LinkedIn
    Aug, 2021
    - Nov, 2024
  • Diversity, Equity and Inclusion in the Workplace Certificate
    USF Corporate Training and Professional Education
    May, 2021
    - Nov, 2024
  • Veterans At Work
    SHRM Foundation
    Apr, 2020
    - Nov, 2024
  • Certified Personal Property Specialist
    NPMA
  • Lean Six Sigma Green Belt
    Tutorial Consulting

Experience

    • United States
    • Individual and Family Services
    • 200 - 300 Employee
    • Corporate Quality Assurance Manager
      • Dec 2021 - Present

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Quality Assurance Specialist
      • Apr 2017 - Jan 2022

      Promoted by the top management as a Quality Assurance Specialist in 2017 for successfully managing teams, processes, and strategic programs to drive continuous quality improvement efforts through audits and special projects. Oversaw testing, modification, inspection, and repair projects; ensured compliance with industry regulations and company requirements, while consistently completing projects on or ahead of schedule.Some of my key contributions are:► Established adequate equipment inventories for 40 landscape, recycling, warehouse, fulfillment, administrative, and government contract sites with net $10M worth by spearheading 15 people across 4 job specialties.► Completed 1 Lean Six Sigma project, while streamlining equipment maintenance, repair, and disposal process.► Evaluated and improved current custodial training program through the implementation of required changes.► Minimized 95% backlog, while determining and refining inefficient work processes by using advanced lean tools.► Shifted data from manual files to the SharePoint computer database that enhanced overall efficiency and productivity. ► Successfully designed and developed the departmental SharePoint site concurrently established a naming convention. Show less

    • Property Specialist | Procurement Assistant | Contract Administrator
      • Jul 2015 - Apr 2017

      Promoted to Property Specialist ★ Procurement Assistant ★ Contract Administrator Position: Held overall accountabilities for managing and tracking property for the organization. I have formulated impeccable guidelines/strategies for streamlining acquisition processes, property records and movement, physical inventory, maintenance processes, and property utilization/consumption.Key Awards:► Received several awards, appreciations, and credits for staying under budget for 2 years and consistently met deadlines, ⇨ Won an employee of the month award, January 2017. ⇨ Received Certified Personal Property Specialist Certification (CPPS), September 2017.Some of my key contributions are:► Established an adequate equipment inventories for 20 custodial, contract sites with over $5M worth by heading a team of 20 people across 2 job specialties.► Prepared and issued Request for Proposals (RFP), Invitation for Bids (IFB), Request for Quotes (RFQ) and Blanket Purchasing Agreement (BPA) through the award.► Acted as chairperson, while planning/organizing/attending pre-proposal/pre-bid and source selection committee meetings.► Led and finalized several purchasing projects; reported to higher management; suggested for operational excellence.► Increased sales by generating purchase orders for materials and equipment by cooperating with department personnel.► Secured and pursued grants for Operation Tohidu through close collaboration with the Grant Manager.► Extended the life cycle of the equipment through purchasing and inventory maintenance processes management, which resulted in saving 60% inventory cost.► Provided a leadership role for the management of over 10 federal/commercial contracts in compliance with standards.► Fostered long-term relationships with 10 key custodial/landscape suppliers; achieved 20% cost savings through negotiations. Show less

    • Office Administrator
      • Feb 2012 - Jul 2015

      Appointed as Office Administrator to manage administrative operations and drive office efficiency within fast-paced office environments, while ensuring adherence to budgets and deadlines. Prioritized tasks, collaborated with management, and developed effective communication and organizational procedures Skillfully managed day-to-day office operations, communications, scheduling, database management, and special projects. Cooperated with chief contracts officer, Senior VP of IT, VP of External Affairs, VP of HR, Contracts Director, Quality Director, VP of Facilities, Operations Managers, Project Managers, government officials, customers, and outside vendors across 39 contract sites aimed at completing assigned operations on time.Some of my key contributions are:► Acted as a focal point of contact for contract employees, while finalizing contracts as per time, budget, and quality standards.► Enhanced staff motivation, engagement, and loyalty through the provision of incentives to employees, such as employee appreciation certificates, letters, and gift cards.► Planned and organized training sessions for the skills enhancement of 25 general clerks on administrative procedures.⇨ Launched a self-improving employee's training system with well-documented standard operating procedures.⇨ Created a 20-page training manual from scratch.► Successfully planned and introduced an employee of the month initiative, which resulted in raising employee satisfaction. ► Prepared credit card reconciliations for 5 senior leaders to perform card reconciliations on a bi-weekly basis with 0 error. Show less

Education

  • University of Maryland University College
    Bachelor of Business Administration (B.S.), Business and Human Resources
    2006 - 2010
  • Prince George's Community College
    Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
    2002 - 2004

Community

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