Experience

Columbus Estonia

• Estonia
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Line Manager

  • Sep 2022 - Present

  A Business Line Manager in the business analytics field.

• Account Manager

  • Sep 2020 - Sep 2022

  Account and Project Manager in Business Intelligent team.



Testlio

• Estonia
• IT Services and IT Consulting
• 300 - 400 Employee

• Director Of Services

  • Dec 2019 - Sep 2020

  A Services Director who is ensuring our clients receive exceptional results and value. A Services Director who is ensuring our clients receive exceptional results and value.



CGI

• Canada
• IT Services and IT Consulting
• 700 & Above Employee

• Director of Consulting Services

  • Aug 2015 - Dec 2019

  As a business manager, planning, budgeting and monitoring work in the area, reporting, resource planning (to ensure maximum engagement of team members). Establishing, maintaining and managing customer relationships, active sales and project agreements. Preparation of proposals / procurement documents.-Leading a software development team,-human resource planning,-conducting personal development interviews with team members,-vacation planning,-reviewing and approving hourly tables,-conducting employee satisfaction surveys,-recruitment (giving input to an advertisement, participating in job interviews),-project procurement.-Communication with clients,-conducting customer satisfaction survey,-project negotiations,-initiation of new projects, from drafting to implementation.-Organizing team and customer events.-Taking care of team accounting.I have been leading and coordinating the work of a team up to 18 professionals. On average, 2-3 projects are actively running in parallel. Usually these are Estonian clients, but in addition two smaller teams have worked for CGI's Finnish colleagues - from Finland side there is project management, for my side co-ordination of teams between units and people management / satisfaction / recruitment. Show less

• Project Manager/ Team Manager

  • Aug 2012 - Dec 2019

  Team manager of Telecom unit, tasks described above. Also participated in Public Sector projects.As a project manager-preparation of procurement documents,-preparation of project tasks and main goal, side by side with the client business representative,-describing project phases,-project scheduling and monitoring,-participation in negotiations,-implementing the project in collaboration with my team and the client.-Running teams everyday tasks and work, elimination of obstacles.-Conducting client satisfaction survey.Certified Scrum Master (since 2015). Show less



Logica

• Canada
• IT Services and IT Consulting
• 700 & Above Employee

• Systems Analyst/ Project Manager

  • Nov 2011 - Aug 2012

  Logica is now part of CGI.Planning the developments of customer information systems, drafting baseline tasks, providing time estimates, coordinating development projects and tasks between in-house software development team and across different departments on the customer side.

• Systems Analyst / Consultant

  • Apr 2010 - Nov 2011

  System Analysis. One of the biggest and major projects was the transition of AS EMT systems to the EURO currency.



Southwestern Advantage

• United States
• Professional Training and Coaching
• 400 - 500 Employee

• Personal Educational Dealer

  • Jun 2011 - Sep 2011

  Selling educational materials door-to-door, 13.5 hours a day, 6 days a week, 13 weeks. Great experience! Selling educational materials door-to-door, 13.5 hours a day, 6 days a week, 13 weeks. Great experience!



Helmes - Software Development Company

• Estonia
• Software Development
• 300 - 400 Employee

• Tester

  • Mar 2007 - Apr 2010

  - User interface testing, - writing user manuals, - creating a web-based user guide (Help & Manual program), - making changes to analysis documents, - database management, - creating translation scripts for the three-language information system and entering translations, - creating requirements-based analysis. - User interface testing, - writing user manuals, - creating a web-based user guide (Help & Manual program), - making changes to analysis documents, - database management, - creating translation scripts for the three-language information system and entering translations, - creating requirements-based analysis.