Doris Baker Crain

Compliance Specialist at JENA CHOCTAW PINES CASINO
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Contact Information
us****@****om
(386) 825-5501
Location
Alexandria, Louisiana, United States, US
Languages
  • English -

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5.0

/5.0
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Stacy Hyatt

Doris is the master of communication. She is super organized and has an amazing personality. Whenever I have a need, I can reach out to Doris, and she handles it immediately, professionally, and with a positive resolution! It is a pleasure to work with her.

Annette Holden

I interracted with Doris on a professional level on a routine basis when she worked in Cabrini staffing. Doris also handling my mothers insurance issues when she was undergoing treatment through Cabrini Cancer Center. On both levels I was able to witness Doris' work. Words that come to mind when considering Doris are competent, professional manner, and caring.

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Credentials

  • Customer Service Foundations
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • Human Resources: Payroll
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Economics for Everyone: Understanding a Recession
    LinkedIn
    May, 2020
    - Nov, 2024
  • Administrative Human Resources
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Human Resources: Understanding HR Systems Features and Benefits
    LinkedIn
    Feb, 2020
    - Nov, 2024

Experience

    • United States
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Compliance Specialist
      • Jan 2023 - Present

    • Human Resources Generalist
      • Aug 2022 - Jan 2023

    • Training And Development Coordinator
      • Aug 2021 - Aug 2022

    • United States
    • Railroad Equipment Manufacturing
    • 700 & Above Employee
    • Human Resources Coordinator
      • Jul 2021 - Aug 2021

    • Human Resource Personnel Clerk
      • Jan 2015 - Jul 2021

      Maintains personnel files in compliance with corporate, state and federal requirements. Answers routine employee inquiries; interprets and communicates company policies and procedures. Verifies all new hire paperwork for completion and accuracy; conducts new hire orientation and guides new hires through benefits decision processes. Prepares paperwork required to place employees in the attendance program and processes employee status changes. Ability to handle confidential information and… Show more Maintains personnel files in compliance with corporate, state and federal requirements. Answers routine employee inquiries; interprets and communicates company policies and procedures. Verifies all new hire paperwork for completion and accuracy; conducts new hire orientation and guides new hires through benefits decision processes. Prepares paperwork required to place employees in the attendance program and processes employee status changes. Ability to handle confidential information and multi-task with strong organizational skills.

  • Westside Rehabilitation Center
    • Alexandria, Louisiana Area
    • Human Resources Clerk
      • Mar 2014 - Jan 2015

      Verify Time/Attendance for over 350 employees, Payroll Processing bi-weekly Verify Time/Attendance for over 350 employees, Payroll Processing bi-weekly

    • Office Manager
      • Sep 2013 - Mar 2014

      Payroll, Accounts Payable, Accounts Receivables, Billing of Clinical Services Payroll, Accounts Payable, Accounts Receivables, Billing of Clinical Services

    • Medical Assistant
      • Jul 2012 - Sep 2013

      Interviewed patients and recorded findings in their electronic medical records. Scheduled surgeries and procedures. Assisted with in office procedures and administered shots.

    • Front Desk Specialist
      • Jul 2011 - Jul 2012

      Answer phones, scheduled patient appointments, checked in patients for their appointments. Filled out medical forms and accepted account payments.

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • CLIENT
      • 2011 - 2011

  • CHRISTUS CABRINI CANCER CENTER
    • Alexandria, Louisiana Area
    • INSURANCE/BILLING SPECIALIST
      • Mar 2006 - Sep 2009

      I billed for Chemotherapy and Radiation charges for each patient daily. I obtained referral information for new patients as well as follow up patients. I filled out disability forms and FMLA paperwork for patients. I obtained prior authorizations for medical procedures, medications, and prescriptions. I billed for Chemotherapy and Radiation charges for each patient daily. I obtained referral information for new patients as well as follow up patients. I filled out disability forms and FMLA paperwork for patients. I obtained prior authorizations for medical procedures, medications, and prescriptions.

  • CHRISTUS ST FRANCIS CABRINI HOSPITAL
    • Alexandria, Louisiana Area
    • MEDICAL STAFF SECRETARY
      • Aug 2004 - Feb 2006

      I coordinated important Medical Staff monthly, quarterly, and yearly meetings. I obtained credentialing information for over 300 physicians on staff, this included researching their pre-med degrees, medical school information, internship/residency/fellowship information. I contacted each physician when malpractice insurance policy was time for renewal, as well as their state physician licenses. I coordinated important Medical Staff monthly, quarterly, and yearly meetings. I obtained credentialing information for over 300 physicians on staff, this included researching their pre-med degrees, medical school information, internship/residency/fellowship information. I contacted each physician when malpractice insurance policy was time for renewal, as well as their state physician licenses.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • MRI BILLING/SCHEDULING
      • Jan 2004 - Aug 2004

      I scheduled appointments for patients when physician orders were received and billed insurance companies for services rendered. I also handled accounts payable, receivables and payroll for the department. I scheduled appointments for patients when physician orders were received and billed insurance companies for services rendered. I also handled accounts payable, receivables and payroll for the department.

  • INTERNAL MEDICINE ASSOCIATES OF GREENVILLE, SC
    • Greenville, South Carolina Area
    • PRIVATE INSURANCE PAYMENT PROCESSOR
      • May 2001 - Jan 2004

      I posted all private insurance payments and patient payments to patient accounts for a 21 physician practice. I posted all private insurance payments and patient payments to patient accounts for a 21 physician practice.

    • OFFICE MANAGER/PROJECT ASSISTANT
      • Apr 2000 - May 2001

      I prepared proposals for services and negotiated payment for contract purposes.I coordinated all material and project scheduling. I handled accounts payable, accounts receivable, and payroll. I assigned crews to projects and supervised their progress. On occasion, I helped with the actual construction of the projects, punch lists and clean up. I prepared proposals for services and negotiated payment for contract purposes.I coordinated all material and project scheduling. I handled accounts payable, accounts receivable, and payroll. I assigned crews to projects and supervised their progress. On occasion, I helped with the actual construction of the projects, punch lists and clean up.

  • AMERICAN MEDIBILL, INC.
    • GREER, SOUTH CAROLINA
    • CLAIMS/BILLING
      • Dec 1997 - Apr 2000

      I collected billable service superbills from physician and DME offices. Entered all charges into the billing software and submitted the claims to the insurance companies. I followed up on all claims over 45 days old and posted all insurance payments to the patient accounts. I prepared payments to the appropriate offices and delivered all information. I negotiated contracts with new clients and handled all credentialing needs with insurance companies. I collected billable service superbills from physician and DME offices. Entered all charges into the billing software and submitted the claims to the insurance companies. I followed up on all claims over 45 days old and posted all insurance payments to the patient accounts. I prepared payments to the appropriate offices and delivered all information. I negotiated contracts with new clients and handled all credentialing needs with insurance companies.

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Girl Friday
      • Jan 1994 - Apr 1995

      I helped with the filing of invoices and answered the phones when needed. I helped with the filing of invoices and answered the phones when needed.

  • RHODES PEDIATRIC CLINIC
    • Alexandria, Louisiana Area
    • ASSISTANT OFFICE MANAGER/INSURANCE SPECIALIST
      • Jan 1992 - Aug 1992

      I scheduled appointments, made referrals to specialist and took copay payments for services rendered. I billed all services to insurance companies and posted insurance payments to patient accounts. I prepared all accounts payable and receivable information to submit to the Office Manager to handle. I scheduled appointments, made referrals to specialist and took copay payments for services rendered. I billed all services to insurance companies and posted insurance payments to patient accounts. I prepared all accounts payable and receivable information to submit to the Office Manager to handle.

  • FREEDMAN CLINICE OF INTERNAL MEDICINE
    • Alexandria, Louisiana Area
    • PATEINT PROCESSOR
      • Jan 1986 - May 1990

      I answered phone calls, scheduled appointments, and checked patients out. I entered all billable charges into the computer system for the claims to be submitted to various insurance companies I answered phone calls, scheduled appointments, and checked patients out. I entered all billable charges into the computer system for the claims to be submitted to various insurance companies

Education

  • Delta Career College
    Diploma in Secretarial Science, Secretarial Sciences
    1985 - 1986
  • Buckeye High School
    High School Diploma, General Education
    1981 - 1985

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