Dorienne Young

Business Analyst at NCSTATE Project Management Lite Internship Program
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Contact Information
us****@****om
(386) 825-5501

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Credentials

  • Emerging Leaders Certification
    Truist Leadership Institute
    Dec, 2022
    - Nov, 2024
  • Confronting Bias: Thriving Across Our Differences
    National Association of State Boards of Accountancy
    Oct, 2022
    - Nov, 2024
  • Software Development Life Cycle (SDLC)
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Apple Certified Support Professional macOS 11: 6 Troubleshooting and Support
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Troubleshooting Common PC Issues for Users
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • macOS for IT Administrators
    LinkedIn
    Oct, 2021
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Analyst
      • Sep 2022 - Present

      • Utilize the Agile methodology to apply knowledge of business practices and processes • Develops system documentation Quickbase to further testing and implementation progression • Improve NC State’s (aPaaS) system REPORTER to make non-credit program registration more convenient and efficient for over 35,000 NC State affiliates • Utilize the Agile methodology to apply knowledge of business practices and processes • Develops system documentation Quickbase to further testing and implementation progression • Improve NC State’s (aPaaS) system REPORTER to make non-credit program registration more convenient and efficient for over 35,000 NC State affiliates

    • United States
    • Software Development
    • 700 & Above Employee
    • Student Summit 2023
      • Mar 2023 - Present

    • United States
    • Computer Games
    • 700 & Above Employee
    • Incoming IT SaaS Hosting Intern
      • Jan 2023 - Present

    • United States
    • Financial Services
    • 700 & Above Employee
    • Ace the Case Raleigh
      • Nov 2022 - Nov 2022

      Case Analysis Workshop. Case Analysis Workshop.

    • United States
    • Banking
    • 700 & Above Employee
    • Igniting Careers Diversity & Inclusion Summit
      • Nov 2022 - Nov 2022

      FinTech & Data Science FinTech & Data Science

    • United States
    • Higher Education
    • 700 & Above Employee
    • IT Consultant
      • Aug 2021 - Sep 2022

      • Troubleshoot software and hardware to ensure proper system functionality for nearly 5000 students and faculty • Use, configure and install of Windows, Linux, and MacOS • Data wiping/cleaning surplus machines to ensure terabytes of personal and university information is secure • Manage over 4000 machines within an Excel database to ensure accurate inventory/surplus • Improved a simpler and faster method to inputting and tracking machines within an Excel database saving a minute per machine. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Oct 2020 - Jan 2021

      • Maintained stockroom department categories by stocking company merchandise on appropriate shelves to maximize efficiency • Regularly assisted sales team with customer service to ensure consumer satisfaction • Participated in the freight flow process which included both the presentation and recovery of company merchandise. • Maintained stockroom department categories by stocking company merchandise on appropriate shelves to maximize efficiency • Regularly assisted sales team with customer service to ensure consumer satisfaction • Participated in the freight flow process which included both the presentation and recovery of company merchandise.

Education

  • North Carolina State University
    Bachelor of Business Administration - BBA, Information Technology
    2021 - 2024
  • Roanoke-Chowan Community College
    Associate of Arts - AA, 3.7
    2019 - 2022
  • Hertford County High School
    High School Diploma, 4.2
    2017 - 2021

Community

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